Hotel Astrid Lourdes hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 2,601 reviews across 10 portals
:
No Public Name
Group
<20 years
Reviewed: 2 years ago (17/05/2024)
Date of experience: 05/2024

personnel attentif et flexible.

No Public Name
Alone
70-79 years
Reviewed: 2 years ago (15/05/2024)
Date of experience: 05/2024

Très contente de mon séjour je recommanderai cet hotel et y retournerai

Madame Lazare,

Nous vous remercions d'avoir pris le temps de laisser un commentaire suite à votre passage dans notre établissement.
Espérant vous accueillir lors d'un prochain séjour,
Cordialement,

Fabienne
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (11/05/2024)
Date of experience: 05/2024

Je regrette que le petit déjeuner soit pas aussi bien que le reste. Le café est du nescafé en poudre , les jus ne sont pas des véritables jus fait maison. Il manquerait des légumes. Le pain à couper était rassis. Trop de produits sont faits industriellement (chocolat, café etc). Ce sont des machines qui font les jus.

By Pradel
Couple
60-69 years
Reviewed: 2 years ago (11/05/2024)
Date of experience: 05/2024

Très satisfait de la qualité de la chambre et des son emplacement dans l'hôtel

By Christophe
Couple
40-49 years
Reviewed: 2 years ago (10/05/2024)
Date of experience: 05/2024

Hôtel agréable calme

By Patricia Nyland
Friends
30-39 years
Reviewed: 2 years ago (03/05/2024)
Date of experience: 05/2024

Overall our experience was very good. The location is excellent and very close to the St Joseph's entrance to the Grotto with lots of shops and cafes close by. The rooms were lovely and beds very comfortable. The staff were very nice and friendly. Special thanks to Lador who worked the night shift and in the bar. He was exceptionally nice and very helpful. He spoke English which was brilliant for communicating. One suggestion we would make is that reception inform people at check in that the entrance doors close at a certain time and that there is a contact number to call. This number which is on the doo should be clearer by deleting what looks like a figure 1 before the 7. We would highly recommend this hotel.

By Anna
Family
40-49 years
Reviewed: 2 years ago (03/05/2024)
Date of experience: 05/2024

Soggiorno perfetto all'hotel Astrid, gentilezza e cortesia di tutto il personale ed in particolare del direttore Rosario, attento alle esigenze degli ospiti. Posizione strategica dell'hotel, a pochi passi da Porta San Giuseppe e quindi vicino alla grotta delle apparizioni. Da ritornare sicuramente

By Samuel
Couple
60-69 years
Reviewed: 2 years ago (02/05/2024)
Date of experience: 04/2024

Location was great and staff were friendly and helpful. The hotel facilities did not meet our expectations for a four star hotel. The room was cramped, dark and dingy ,the carpet had stains on it. The shower hose was damaged and toilet was not very clean.

No Public Name
Family
40-49 years
Reviewed: 2 years ago (02/05/2024)
Date of experience: 05/2024

Généralement très bien situé et propre sauf l’odeur au niveau du sanitaire (un désodorisant aurait été appréciable dans le toilette) . Petit loupé de la réception qui a oublié de préparer un papier petit déjeuner pour le jour du départ malgré la demande faite 72 hrs avant.

By Guillaume
Group
40-49 years
Reviewed: 2 years ago (28/04/2024)
Date of experience: 04/2024

Très bien situé. 5minutes de la grotte.
Personnel hyper pro.
Petit bémol, le matelas. Il est vraiment à changer.

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