Hotel Astrid Lourdes hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 2,269 reviews across 10 portals
:
By SJ
Family
20-29 years
Reviewed: 6 years ago (27/10/2019)
Date of experience: 10/2019

Wonderful! Great views!

Thank you for taking the time to leave us a comment about your stay. We are pleased that you enjoyed your time with us . We would love to welcome you back on your next trip to Lourdes. Patrick SAFFORES- Manager
By Alfonso family
Family
60-69 years
Reviewed: 6 years ago (26/10/2019)
Date of experience: 10/2019

In view of the fact that we had a party of three with a wheelchair user the hotel could do no more than how brilliantly the staff of the hotel were. They went out of their way to accommodate, facilitate and also bent over backwards in terms of selflessness, friendly,
beyond the call of duty.
One recommendation/suggestion we would have is if a Bath Chair could be available to guest who are ambulant/disabled (who cannot really stand or sit unaided). This Bath Chair could be used on the toilet and also in the bathroom as this bath chair has side supports and a simple webbing seat belt

Thank you for taking the time to leave us a comment about your stay. We are pleased that you enjoyed your time with us and were especially satisfied with the location of our hotel and our staff. We would love to welcome you back on your next trip to Lourdes.
By BAGROS
Family
60-69 years
Reviewed: 6 years ago (24/10/2019)
Date of experience: 10/2019

Une fois de plus j'ai apprécié cet hôtel aux couleurs vives, dépouillé au niveau des murs. Seul le manque de vue est un peu dommage mais cela est peut-être mieux aux étages supérieurs. Nous avons bien apprécié le confort des lits, à la fois fermes et doux grâce au système "futon". Je suis très sensible à cela car j'ai de gros problèmes de lombaires et j'y ai très bien dormi. Mes petits-fils de 10 et 12 ans ont beaucoup aimé aussi la literie. Au niveau des petits-déjeuners, il faut faire des allers et retours car il n'y a pas de plateaux mais cela ne m'a pas dérangé plus que cela. Nous reviendrons dans 2 ans avec plaisir.

Nous vous remercions d'avoir pris le temps de donner votre avis sur votre séjour chez nous et sommes ravis de voir que la décoration de l'hôtel et le confort des lits vous ont plu. Nous espérons avoir l'opportunité de vous recevoir à nouveau dans notre hôtel (dans deux ans) . Bien cordialement. Patrick SAFFORES - Directeur
By Prade
Couple
50-59 years
Reviewed: 6 years ago (24/10/2019)
Date of experience: 10/2019

Hôtel très confortable, très bon accueil, les repas un peu décevant, un peu de fait maison aurait été appréciable...

By Franco
Friends
60-69 years
Reviewed: 6 years ago (21/10/2019)
Date of experience: 10/2019

Molto buono. Colazione ottima e abbondante. Cena buona.

No Public Name
Family
50-59 years
Reviewed: 6 years ago (21/10/2019)
Date of experience: 10/2019

Overall it was excellent. The best location in Lourdes and the staff couldn’t have been nicer.

By MBeltran
Couple
60-69 years
Reviewed: 6 years ago (20/10/2019)
Date of experience: 10/2019

Staff was friendly and very helpful especially the lady with long straight black hair but I forgot her name. Hotel was clean with great location - near to Grotto, restaurants and stores. Room was a little small but had all the modern amenities, climate control and air conditioning. I love the chic bathroom with great shower stall.

No Public Name
Family
70-79 years
Reviewed: 6 years ago (19/10/2019)
Date of experience: 10/2019

Excellent!!! Especially the front desk with Arielle

By Claudio
Couple
60-69 years
Reviewed: 6 years ago (14/10/2019)
Date of experience: 10/2019

La colazione é inadeguata all'albergo sia come qualità che come quantità. La cena a menù fisso é inaccettabile. Sono gli unici due grossi problemi.

No Public Name
Couple
60-69 years
Reviewed: 6 years ago (13/10/2019)
Date of experience: 10/2019

Déçu par le manque de garage et la qualité du café le matin petit dej a améliorer sinon propreté très bien confort de la chambre très bien et personnel très bien

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