Hotel Astrid Lourdes hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 2,269 reviews across 10 portals
:
By Jane elijan
Family
50-59 years
Reviewed: 6 years ago (30/09/2019)
Date of experience: 09/2019

Family friendly hotel very comfy bed with good ambience,clean and friendly and helpful staff.

Thank you for taking the time to leave us a comment about your stay. We are pleased that you enjoyed your time with us and were especially satisfied with the location of our hotel and our staff. We would love to welcome you back on your next trip to Lourdes. Patrick SAFFORES - Manager
By Gonçal Tarrés
Couple
50-59 years
Reviewed: 6 years ago (29/09/2019)
Date of experience: 09/2019

Muy buena. Lo recomendaría a un amigo.

Gracias por compartir su comentario, es importante para nosotros saber su opinión.
Atentamente
Patrick SAFFORES - Manager
By Paolo Managò
Couple
40-49 years
Reviewed: 6 years ago (29/09/2019)
Date of experience: 09/2019

Il soggiorno si è rivelato di ottima qualità. La camera era perfetta, anche se non molto grande, ma pulitissima e dotata di ogni accessorio. La gentilezza dello staff è veramente notevole, al punto che mi hanno addirittura aiutato ad organizzare una sorpresa di compleanno alla mia compagna realizzando una torta con tanto di candeline, senza farmi pagare nulla ! Tutti bravissimi, ma in particolare voglio segnalare (e ringraziare) uno dei camerieri del ristorante che si chiama Leo, che si è dato molto da fare nel soddisfare qualsiasi nostra richiesta, sempre con il sorriso e la gentilezza. Bravissimo.

Grazie per aver dedicato del tempo per condividere la vostre esperienza. Patrick SAFFORES- Direttore
By ROUSIER
Couple
50-59 years
Reviewed: 6 years ago (27/09/2019)
Date of experience: 09/2019

Très bien merci beaucoup

Nous vous remercions d'avoir pris le temps de donner votre avis sur votre séjour chez nous . Nous espérons avoir l'opportunité de vous recevoir à nouveau dans notre hôtel. En vous souhaitant une agréable journée. Bien cordialement- Patrick SAFFORES - Directeur
By GRUPO GIBRALTAR
Group
40-49 years
Reviewed: 6 years ago (26/09/2019)
Date of experience: 09/2019

ES BUENA EXPERIENCIA. POCA PRESION EN LAS DUCHAS

No Public Name
Family
40-49 years
Reviewed: 6 years ago (23/09/2019)
Date of experience: 09/2019

Overall excellent service

By nicolas
Family
50-59 years
Reviewed: 6 years ago (22/09/2019)
Date of experience: 09/2019

chambre bien, literie ok (c'est fondamental), propreté ok (indispensable), aucun rangement dans la salle de bain (vrai problème), fuite de la douche . Petit dej très en dessous d'autres hotels 4 *, qualité des produits très moyen, choix restreint, plat (saucisse, omelette ) MAUVAIS, 1/2 h avant la fin le buffet est dégagé par le personnel . Très grosse marge de progression sur le petit dej. Ca ne m'a pas donné envie de diner à l'hotel

By Andre Holbrook
Group
50-59 years
Reviewed: 6 years ago (20/09/2019)
Date of experience: 09/2019

Fantastic hotel in all respects and very close to the domain. Disabled rooms are large and allow easy use of a hoist

Dear Andre
I am so happy that you can take this time to answer us.
I am very proud and very happy that my team has brought you satisfaction to your stay,
We get up every day for this type of compliment,
Very soon in Lourdes and Astrid **** Hotel
Best Regards
Patrick SAFFORES - Manager
By Rosie
Alone
30-39 years
Reviewed: 6 years ago (17/09/2019)
Date of experience: 09/2019

Definitely i will come back. Best location Nice big room and balcony and very friendly staff. Thank you.

Dear Rosie Refulgente
I am so happy that you can take this time to answer us.
I am very proud and very happy that my team has brought you satisfaction to your stay,
We get up every day for this type of compliment,
Very soon in Lourdes and Astrid **** Hotel
Best Regards
Patrick SAFFORES Manager
By Hotel excelente
Family
50-59 years
Reviewed: 6 years ago (14/09/2019)
Date of experience: 09/2019

RECEPCIÓN EXCELENTE. HOTEL MUY BUENO.

Gracias por gracias por su opinión.
Con la esperanza de volver a verte pronto Que tengan un feliz dia. Patrick SAFFORES - Manager
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