Hotel Astrid Lourdes hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 2,781 reviews across 9 portals
:
No Public Name
Family
50-59 years
Reviewed: 7 years ago (21/10/2019)
Date of experience: 10/2019

Overall it was excellent. The best location in Lourdes and the staff couldn’t have been nicer.

By MBeltran
Couple
60-69 years
Reviewed: 7 years ago (20/10/2019)
Date of experience: 10/2019

Staff was friendly and very helpful especially the lady with long straight black hair but I forgot her name. Hotel was clean with great location - near to Grotto, restaurants and stores. Room was a little small but had all the modern amenities, climate control and air conditioning. I love the chic bathroom with great shower stall.

No Public Name
Family
70-79 years
Reviewed: 7 years ago (19/10/2019)
Date of experience: 10/2019

Excellent!!! Especially the front desk with Arielle

By Claudio
Couple
60-69 years
Reviewed: 7 years ago (14/10/2019)
Date of experience: 10/2019

La colazione é inadeguata all'albergo sia come qualità che come quantità. La cena a menù fisso é inaccettabile. Sono gli unici due grossi problemi.

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (13/10/2019)
Date of experience: 10/2019

Déçu par le manque de garage et la qualité du café le matin petit dej a améliorer sinon propreté très bien confort de la chambre très bien et personnel très bien

No Public Name
Friends
40-49 years
Reviewed: 7 years ago (13/10/2019)
Date of experience: 10/2019

Tutto ottimo, veramente bello !!!

Grazie per averci voluto dedicare un po' del suo tempo nello scrivere questa recensione. Siamo molto felici di leggere le sue parole, che abbiamo davvero molto apprezzato e che ci motivano a fare sempre del nostro meglio per rendere il soggiorno dei nostri ospiti il più piacevole possibile! Siamo molto felici di averla avuta come ospite e speriamo di poterla rivedere presto! Nel frattempo, le mandiamo il nostro più caro saluto da Lourdes
By Jade
Alone
40-49 years
Reviewed: 7 years ago (12/10/2019)
Date of experience: 10/2019

I did not sleep at all as there was a horrible smell ( sewage ) coming out from the bathroom. I had to open the balcony doors to get some fresh air. It was too late to inform the reception as I got back to my room late after the evening procession. They should have checked it beforehand.

By Claveau
Couple
50-59 years
Reviewed: 7 years ago (08/10/2019)
Date of experience: 10/2019

Séjour agréable, hôtel bien situé et calme, pas de soucis avec la chambre

Mr CLAVEAU - Merci d'avoir pris le temps de partager votre expérience. Nous espérons avoir la chance de vous accueillir de nouveau . Cordialement - Patrick SAFFORES - Directeur
No Public Name
Family
<20 years
Reviewed: 7 years ago (08/10/2019)
Date of experience: 10/2019

Jedynym mankamentem była zimna jajecznica i bekon.
Poza tym wszystko było ok.

No Public Name
Family
40-49 years
Reviewed: 7 years ago (07/10/2019)
Date of experience: 09/2019

Overall the Hotel was located in a good area to the main gates . The staff were friendly and scooters were available to rent. My only complaint was the smell of the disabled toilet near the reception waiting area and the slow lifts.

Thank you for taking the time to leave us a comment about your stay. We are pleased that you enjoyed your time with us and were especially satisfied with the location of our hotel and our staff. We would love to welcome you back on your next trip to Lourdes.
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