Hotel Astrid Lourdes hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 2,595 reviews across 10 portals
:
By LE NY
Friends
60-69 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

Hôtel confortable, bien agencé et bien situé. Sommes déçus par le ménage de la chambre (aspirateur non passé le jour ne notre arrivée et le samedi). Pour le service en restauration, deux serveurs très performants mais un serveur, parlant italien, particulièrement lent et inadapté au service (à écarter du service en salle). Bon accueil et service au bar souriant et très performant.

By Javier
Family
40-49 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

Excelente ubicación para visitar el santuario y muy confortable.

By Martin
Couple
60-69 years
Reviewed: 7 years ago (19/05/2019)
Date of experience: 05/2019

My only negative comment is regarding breakfast and the lack of service
Poor continuity of items on offer
Staff numbers are obviously at the lowest level and this contributes to the problem
Particularly from 8.30 onwards
A client should not be expected to ask and wait for items that should be readily available at all times such as cutlery and food items
I believe 1 additional staff member would perhaps solve this problem

By X
Business
50-59 years
Reviewed: 7 years ago (18/05/2019)
Date of experience: 05/2019

,.....................

By Stéphane Manchon
Friends
40-49 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Ras concernant l’hébergement, petit déjeuné beaucoup trop cher pour le choix et la qualité, le café n’est pas bon.
11€ tout de même!

By Giuseppe
Couple
60-69 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 11/2018

Soggiorno piacevole e disponibilità del personale.

By Sharan Rogers
Family
50-59 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 11/2018

It was a beautiful location and the Staff and were absolutely friendly and georgeous. The little bar in the reception area was really great there. The gentleman who looked after us everytime we went down to have a bite was very courteous and helpful with the meals etc that we were not sure of. I have recommended my family and freinds to stay at The Astrid as it is the most convenient location and the best people to deal with. I visited with my Son and Daughter from 27/9/18 - 29/9/18 with a beautiful room. Would love to come back with my husband sometime soon.
I thank you for giving me this opportunity to do this survey. Sharan Rogers

No Public Name
Family
30-39 years
Reviewed: 7 years ago (01/12/2018)
Date of experience: 11/2018

Il manque un parking propre à l’hôtel pour être parfait.

No Public Name
Family
30-39 years
Reviewed: 7 years ago (01/12/2018)
Date of experience: 11/2018

L’hotel è moderno con una posizione ottimale.
il personale è gentilissimo e disponibile.
si dovrebbe curare di più la pulizia delle camere ed il cibo dei pasti di scarsissima qualità

By DEFLANDRE PASCAL
Couple
60-69 years
Reviewed: 7 years ago (30/11/2018)
Date of experience: 11/2018

Nous sommes très satisfait de notre séjour , tout l'ensemble du personnel est très compétent . Nous reviendrons à " l' Hôtel Astrid " pour notre séjour à LOURDES.

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