Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,504 reviews across 11 portals
:
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (27/08/2024)
Date of experience: 08/2024

This hotel is well situated near Old Town. Rooms are on the small side with average amenities.

Thank you so much for taking the time to share your thoughts about your recent stay with us! We're delighted to hear that you enjoyed our prime location near Old Town—it truly is one of our best features!

However, we sincerely apologize for any inconvenience you experienced regarding the size of your superior room and the bathroom setup. Your feedback about the robe hangers and shower situation is invaluable, and we will certainly address these concerns with our team to ensure improvements are made.

We strive to provide great value for all our guests, and it's clear we fell short during your visit. We appreciate your insights as they help us enhance our offerings moving forward.

If you decide to stay with us again, please reach out directly—we would love the opportunity to make your next experience more enjoyable!

Warmest regards,
By Steve G
Couple
50-59 years
Reviewed: 2 years ago (27/08/2024)
Date of experience: 08/2024

Excellent - repeat customer who would stay again when we return to Nice

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent stay with us and your loyalty.
It’s fantastic to know that our prime location met your expectations, allowing you easy access to the seafront, harbor, and local markets. We're also delighted that our friendly and efficient staff made a positive impression on your experience.

We appreciate your understanding regarding the room's simplicity; we strive to provide great value for our guests, and it’s great to hear that the air conditioning kept you comfortable during your stay!

Lastly, we're glad you enjoyed our breakfast offerings! Starting the day off right is important, and we’re pleased that you found it plentiful and tasty.

Thank you once again for choosing us as your home away from home in Nice. We can’t wait to welcome you back!

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (26/08/2024)
Date of experience: 08/2024

Très bien. A 2 reprises en 5 nuits pas de serviette dans la chambre. Globalement satisfait

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez globalement été satisfait de votre séjour et que vous avez apprécié notre emplacement ainsi que la qualité du service.

Cependant, nous sommes désolés d'apprendre qu'il y a eu des manquements concernant les serviettes dans votre chambre à deux reprises. Cela ne reflète pas nos standards habituels et nous allons veiller à ce que cette situation soit corrigée pour éviter toute répétition à l'avenir.

Votre retour est précieux pour nous et nous aidera à améliorer nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable.

Cordialement,
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (26/08/2024)
Date of experience: 08/2024

Great hotel great location great staff

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our great location, which is indeed perfect for exploring nearby bars and restaurants, as well as our very helpful staff who strive to make every guest feel welcome.

It’s wonderful to know that you found your room nice and appreciated the cleanliness throughout our hotel—your comfort is our top priority! We also appreciate your feedback regarding the bathroom; we are always looking for ways to improve, and your insights will help us in making necessary enhancements.

We’re glad you found our pricing reasonable for the area, and it’s fantastic to see that you would recommend us to friends or colleagues! Thank you once again for your kind words, and we hope to welcome you back soon!

Warmest regards,
By Dorthe
Friends
50-59 years
Reviewed: 2 years ago (25/08/2024)
Date of experience: 08/2024

Very satisfied exept from loud noise from the streets during night . So did not sleep very well

Thank you for taking the time to share your feedback with us. We are delighted to hear that you were very satisfied with your stay overall. Your positive comments mean a lot to our team.

We also appreciate you bringing the issue of street noise during the night to our attention. We understand how important a good night's sleep is, and we sincerely apologize for any disturbances you experienced. Please know that we are continuously looking for ways to enhance our guests' comfort, and your feedback will be invaluable as we explore solutions to minimize external noise.

We hope that despite this inconvenience, you will consider staying with us again in the future. Should you have any further concerns or suggestions, please feel free to reach out directly.

Warmest regards,
No Public Name
Business
50-59 years
Reviewed: 2 years ago (25/08/2024)
Date of experience: 08/2024

Sejour impeccable. Parfait

Monsieur,
Nous vous remercions pour votre excellent commentaire ! Nous sommes ravis d'apprendre que vous avez eu une très bonne expérience avec nous.
Votre satisfaction est notre priorité absolue, et il est toujours gratifiant de savoir que nos efforts trouvent un écho auprès de nos clients. Si nous pouvons faire quoi que ce soit pour améliorer votre prochain séjour, n'hésitez pas à nous contacter.

Nous nous réjouissons de vous accueillir à nouveau bientôt !

Chaleureuses salutations,

By MB
Family
50-59 years
Reviewed: 2 years ago (24/08/2024)
Date of experience: 08/2024

Discrétion, simplicité, propreté, emplacement, service : tout ce qu'il nous fallait pour nous reposer après de longues journées à découvrir Nice et ses alentours.

Bonjour, nous vous sommes très reconnaissants pour votre séjour avant tout et vos retours qui nous comblent de joie.
Merci mille fois pour vos mots sur la propreté, la discrétion, l'emplacement, le service et le calme.
Nous avons hâte de vous accueillir très prochainement pour prendre soin de vous.
Bien Cordialement
No Public Name
Family
50-59 years
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

Enjoyed the beach and location. Everything was in walking distance.

Sir,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a very good experience with us.
Your satisfaction is our top priority, and it’s always rewarding to know that our efforts resonate with our guests. If there’s anything else we can do to make your next stay even better, please don’t hesitate to reach out.

We look forward to welcoming you back soon!

Warm regards,
By Andrea
Family
50-59 years
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

Schönes Hotel, tolle Lage mit einen eigenen Beach Club, der leider schon ziemlich in die Jahre gekommen ist.
Der Service ist gut und das Personal sehr hilfsbereit.

Vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie eine sehr gute Erfahrung mit uns gemacht haben.
Ihre Zufriedenheit hat für uns oberste Priorität, und es ist immer erfreulich zu wissen, dass unsere Bemühungen bei unseren Gästen Anklang finden. Wenn es etwas gibt, was wir tun können, um Ihren nächsten Aufenthalt noch besser zu machen, zögern Sie bitte nicht, uns zu kontaktieren.

Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!

Mit freundlichen Grüßen,

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (20/08/2024)
Date of experience: 08/2024

Overall we were very satisfied with our stay at the hotel.

Dear Parsons,

Thank you for taking the time to share your experience with us! We are thrilled to hear that you were very satisfied with your stay at our hotel.

It’s wonderful to know that our team was able to assist you in changing rooms to accommodate your husband’s needs. We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable experience.

We appreciate your kind words about our staff, and we will be sure to pass along your compliments. Should you choose to stay with us again, we look forward to welcoming you back!

Warmest regards,

The front desk

Alicia
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