Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,506 reviews across 11 portals
:
By Gyunay
Business
20-29 years
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

The location is super. There was no shampoo in the room. We wanted to change our room , they lied that they didn't have one, but there was.

Thank you for taking the time to provide feedback on your recent stay with us. We are pleased to hear that you found our location to be superb.

We apologize for the inconvenience you experienced regarding the lack of shampoo in your room and the miscommunication about changing rooms. This is certainly not the level of service we strive to provide, and we will address these issues with our team to ensure they are rectified moving forward.

Please know that your feedback is valuable to us, and we appreciate the opportunity to improve based on your comments.

Thank you again for choosing our hotel, and we hope to have the chance to welcome you back in the future.
No Public Name
Family
40-49 years
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Sehr gutes Hotel, Top Lage, Personal sehr freundlich. Der einzige Minuspunkt war, dass wir auf der Straßenseite unser Zimmer hatten, und es in der Nacht durch die Partygäste der Altstadt sehr laut war. Besser wäre bestimmt ein Zimmer auf der Innenhofseite.

Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Wir freuen uns zu hören, dass Sie mit der Lage und dem freundlichen Personal zufrieden waren. Es tut uns leid zu hören, dass Sie durch die Lautstärke von den Partygästen gestört wurden. Wir werden sicherstellen, dass wir bei Ihrem nächsten Besuch ein Zimmer auf der ruhigeren Innenhofseite für Sie reservieren. Vielen Dank nochmals für Ihre Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

Great location, but will not book again. Bathroom was not including that water not hotter than 37

Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you found our location great. However, we apologize for the issues you experienced with the bathroom amenities. Your comments regarding the water temperature and lack of soap have been noted and will be addressed with our team to ensure improvements are made. We value your input and hope to have the opportunity to welcome you back in the future for a more positive experience. Thank you for choosing us for your stay.
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

Perfect position for a short break in Nice, pleasant welcoming reception area and staff, great breakfast, modern clean rooms, will definitely return!

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel in Nice. Our team works hard to provide a pleasant and welcoming atmosphere, and we are delighted that you found our reception area and staff to be friendly.

We're glad you appreciated our great breakfast and modern clean rooms. Your feedback about the room size is duly noted, and we appreciate your understanding.

It's fantastic to hear that you found our central location convenient for exploring the old town, beach, and transport links. We look forward to welcoming you back on your next visit to Nice! Thank you again for choosing our hotel.
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

Customer service was amazing. Staff was helpful, professional and friendly.

Thank you for your kind words about our customer service and staff. We're thrilled to hear that you found them helpful, professional, and friendly. We're also glad to know that you enjoyed the convenient location of our hotel near Old Town, beach, shopping, and public transportation.

We apologize for the inconvenience caused by the hair dryer with the large tubing. Your feedback is important to us, and we will certainly look into this issue to ensure a better experience for our future guests. Thank you for bringing this to our attention.

We hope to have the opportunity to welcome you back in the future for an even better stay. If there's anything else we can do for you, please don't hesitate to reach out.
No Public Name
Business
50-59 years
Reviewed: 2 years ago (09/06/2024)
Date of experience: 06/2024

Very good hotel, in a perfect location. Very satisfied. I will repeat if I come back to Nice

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay at our hotel and found the location perfect. We look forward to welcoming you back if you return to Nice. Your satisfaction is our top priority, and we appreciate your feedback. Have a wonderful day!
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (09/06/2024)
Date of experience: 06/2024

We have stayed at your hotel for more than 10 years. It was clear that there was now new management/owners, and it has been healthy for the operation of the hotel.

Dear valued guest,

Thank you for your loyalty and for choosing to stay with us for over 10 years. We truly appreciate your feedback.

We apologize for the lack of presence from our reception staff during your visit. Rest assured, we will address this issue with our team to ensure that all guests receive a warm welcome and friendly service throughout their stay.

Your comments are invaluable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back soon and provide you with an even better experience.

Warm regards,
No Public Name
Family
50-59 years
Reviewed: 2 years ago (09/06/2024)
Date of experience: 06/2024

We had a wonderful stay! Everything was clean, and the location is perfect!

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful stay with us and that everything was clean to your satisfaction. We're glad you enjoyed our perfect location. We hope to welcome you back again soon!
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (09/06/2024)
Date of experience: 06/2024

We have stayed at the hotel multiple times. It is the perfect location and staff are friendly and helpful. We are looking forward to our trip next year.

Thank you so much for your kind words and for being a loyal guest at our hotel! We are thrilled to hear that you have enjoyed your stays with us and that our location and staff have met your expectations. We can't wait to welcome you back next year for another wonderful trip. If there is anything we can do to make your future stays even better, please don't hesitate to let us know. Safe travels until we see you again!
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (06/06/2024)
Date of experience: 06/2024

Besticht durch seine sehr zentrale Lage - etwas schwer zu finden

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Sie mit unserer zentralen Lage zufrieden waren und das Service bei der Ankunft genossen haben. Es ist schön zu wissen, dass Sie Ihr Motorrad vor dem Hotel parken konnten und alles für ein gutes Frühstück vorhanden war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Back to Top CERTIFICATE what's this?