Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,493 reviews across 11 portals
:
No Public Name
Couple
60-69 years
Reviewed: 10 months ago (30/07/2025)
Date of experience: 07/2025

Absolutely loved Nice but the problems encountered at the hotel especially the hot water and disgusting cleaners spoiled it for us.

Thank you for taking the time to share your feedback regarding your recent stay with us in Nice. We are pleased to hear that you enjoyed our perfect location and found your room spacious and clean; however, we sincerely apologize for the issues you encountered during your visit.

We understand how frustrating it must have been to experience two days without hot water, especially on your check-out day. Please know that this is not typical of our standards, and we are currently investigating this matter further to ensure it does not happen again in the future.

Additionally, we regret that your experience with our room service breakfast did not meet expectations due to incorrect items being delivered and a lack of essential supplies like milk. We will address these concerns with our team to improve our service quality moving forward.

Most importantly, we are very sorry to hear about the unpleasant interaction between your wife and our cleaning staff. This behavior is unacceptable, and we take such matters seriously as part of our commitment to providing a welcoming environment for all guests.

Your feedback is invaluable in helping us enhance our services, and we appreciate you bringing these matters to our attention. We hope you might consider staying with us again so that we can provide you with a more enjoyable experience reflective of our usual high standards.

Thank you once again for sharing your thoughts.

Warmest regards,
By Shirley Fox
Family
80+ years
Reviewed: 10 months ago (29/07/2025)
Date of experience: 07/2025

I loved staying at Beau Rivage and I would like to make the hotel my regular place to stay in Nice, which i visit every year over the past thirty years, excluding the pandemic period. There was another hotel i used to frequent after trying many others but they are now under new management and not so conveniently located, although they did offer great facilities and friendlystaff.
The Beau Rivage has an interesting history and are partnered with Mattisse Museum for free entrance to guests. It would have been good if they had given us this information at check-in as we visited the Mattisse Museum and paid the full entrance fees. This is just a minor issue however, because we enjoyed the copies of Mattisse work around the hotel and in our rooms.
Overall, this hotel was a great place to stay with friendly staff with areas to relax like the lovely, peaceful patio area that no one seems to use. It was always empty at different times of the day.
I recommend the Beau Rivage Nice as a wonderful hotel to stay in Nice. I cannot wait to return again next year!

Thank you for taking the time to share such a thoughtful and detailed review of your recent stay at Beau Rivage. It is wonderful to hear that the hotel has contributed so positively to your annual visits to Nice, and we truly value your loyalty over the years.

Your comments help us identify areas where we can improve our guest communication during the check-in process. Your enjoyment of the hotel’s unique historical touches and peaceful patio area is especially gratifying to read.

Your recognition of the welcoming atmosphere, attentive service, and carefully prepared rooms is highly appreciated. We also note your thoughts on breakfast pricing and access to the beach area. Guest perspectives like yours guide our ongoing efforts to enhance the experience for everyone.

Warmest regards,
No Public Name
Family
40-49 years
Reviewed: 10 months ago (29/07/2025)
Date of experience: 07/2025

Good location.
Poor house keeping.
No hot water on last day.

Thank you for taking the time to share your feedback following your recent stay with us.

We are pleased to know that our convenient location contributed positively to your visit. Your rating for our reception and welcome is especially appreciated, as we strive to create a warm and inviting atmosphere for all our guests.

We are, however, sorry to hear that aspects of housekeeping and the absence of hot water on your last day did not meet your expectations. Your comments regarding room and bathroom cleanliness are important to us, and we recognize how these issues may have disrupted your experience.

Your impressions and detailed ratings provide valuable insights that will help us address these areas and enhance the overall quality of our services. Thank you again for your feedback.
No Public Name
Couple
30-39 years
Reviewed: 10 months ago (29/07/2025)
Date of experience: 07/2025

Had a great time and would love to come back!

Thank you very much for sharing your wonderful feedback following your recent stay with us.

We are delighted to hear that you thoroughly enjoyed your visit and appreciated our prime location near the beach and Cours Saleya. It is especially rewarding to know that our team’s helpfulness made a positive impression and added to your overall experience.

Your comments about the appealing room design, high standards of cleanliness, and the value of your stay are truly valued by our entire team. Such recognition encourages us to continue providing the welcoming atmosphere and attentive service that make each guest’s stay memorable.

Thank you once again for your thoughtful review and your willingness to recommend us. We look forward to welcoming you back for another enjoyable visit in the future.
No Public Name
Family
50-59 years
Reviewed: 10 months ago (29/07/2025)
Date of experience: 07/2025

It was nice! The shower was bit goofy with no door or curtain but otherwise clean.

Thank you for sharing your positive impressions, particularly regarding the location, service, and the overall cleanliness of your accommodations. We truly value hearing that you felt welcomed during your stay.

We appreciate your constructive feedback about the shower, and understand how this aspect affected your comfort. Your suggestion regarding the installation of a door or curtain in the bathroom has been noted for future consideration.
By Alexis Michelle
Family
40-49 years
Reviewed: 10 months ago (28/07/2025)
Date of experience: 07/2025

Great experience, even though we had that odor in our room. Everything else was perfection and the location is spot on. I will be returning.

Thank you for taking the time to share your experience with us! We’re thrilled to hear that you had a great overall experience during your stay, especially highlighting our prime location just a two-minute walk from the beach and the heart of town. It's wonderful to know that our service and warm welcome left a positive impression on you.

We sincerely apologize for the odor issue you encountered in room 104. Your feedback is invaluable, and we will certainly investigate this matter further to ensure it is addressed. We appreciate your understanding, and we're glad that aside from that concern, you found the room beautiful and spacious.

We're delighted to hear you're planning to return! We look forward to welcoming you back for another memorable stay in Nice. If there's anything specific we can do to enhance your next visit, please don't hesitate to reach out.

Warmest regards,
By Borgen
Couple
40-49 years
Reviewed: 10 months ago (28/07/2025)
Date of experience: 07/2025

It has been better before

Thank you for taking the time to share your feedback with us. We appreciate your detailed comments regarding your recent stay.

We are pleased to hear that you enjoyed our location and found our service and welcome satisfactory. However, we sincerely apologize for the issues you encountered during your visit, particularly with the cleanliness and condition of the room and bathroom. Your comments about stains on the carpet and the experience during breakfast are concerning, and we take them seriously. Please know that we are committed to maintaining high standards in these areas.

We understand that your experience did not meet expectations, and we are dedicated to making improvements based on feedback like yours. If you have any further details or would like to discuss your experience directly, please feel free to reach out to us at deputy@hotelnicebeaurivage.com.

Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future for a much-improved stay.

Warmest regards,
No Public Name
Family
50-59 years
Reviewed: 10 months ago (27/07/2025)
Date of experience: 07/2025

Nothing to say
They charge an extra bed 100€ per day

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our prime location and found our bathroom facilities to be top-notch, earning a perfect score of 5/5! Your comments about the room and cleanliness are also greatly appreciated.

We acknowledge your concerns regarding the additional charge for an extra bed. We strive to maintain transparency in our pricing, and we appreciate your understanding as we work to offer a variety of accommodations for our guests.

Your insights on service and welcome experience will help us identify areas where we can improve. We aim to provide a warm and welcoming atmosphere, so your input is invaluable.

We’re pleased to see that you rated us an 8/10 for recommending us to friends or colleagues, and we hope you’ll consider staying with us again in the future. If there’s anything specific you’d like to discuss further or if you have more feedback, please don’t hesitate to reach out.

Thank you once again for your review!

Warmest regards,
By Claudine
Friends
50-59 years
Reviewed: 10 months ago (27/07/2025)
Date of experience: 07/2025

Bon accueil. Chambre très propre et spacieux. Grand le salle de bain avec baignoire. Une douche serai plus commode au lieux d‘entrer dans la baugoaire pour prendre une douche

Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions sur votre séjour. Nous sommes ravis d'apprendre que vous avez apprécié notre accueil chaleureux, ainsi que la propreté et l'espace de votre chambre. C'est un plaisir de savoir que notre emplacement, proche du Vieux Nice et de la mer, a également contribué à rendre votre séjour agréable.

Nous prenons note de votre remarque concernant la salle de bain. Votre suggestion d'installer une douche plutôt qu'une baignoire est très pertinente et sera discutée lors de nos prochaines améliorations.

Nous sommes également heureux que vous ayez trouvé notre petit-déjeuner à votre goût. Nous nous efforçons d'offrir une variété qui puisse satisfaire tous nos clients.

Merci encore pour vos commentaires positifs et pour votre recommandation ! Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage.

Cordialement,
No Public Name
Couple
80+ years
Reviewed: 10 months ago (27/07/2025)
Date of experience: 07/2025

Positive habitué de l’hotel

Merci infiniment d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement, notre service et l'accueil chaleureux de notre équipe, notés à 4/5. Cela nous motive énormément !

Nous avons également noté vos commentaires concernant la chambre et la salle de bains, qui méritent une attention particulière. Votre retour est précieux pour nous aider à améliorer ces aspects. Nous allons travailler à rendre ces espaces encore plus confortables pour nos futurs clients.

C'est formidable de savoir que vous avez trouvé notre petit-déjeuner satisfaisant et que vous avez apprécié le rapport qualité-prix. Votre recommandation à un ami ou collègue est très appréciée, et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.

N'hésitez pas à revenir vers nous si vous souhaitez discuter davantage ou si vous avez des besoins spécifiques lors de votre prochaine visite.

Bien à vous,
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