Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,497 reviews across 11 portals
:
No Public Name
Couple
80+ years
Reviewed: 12 months ago (23/05/2025)
Date of experience: 05/2025

Very nice personnel in the reception.

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a pleasant experience during your stay and that our reception personnel made a positive impression on you.

We appreciate your high ratings for our location, service, welcome, and cleanliness. It’s wonderful to know that these aspects contributed to your overall satisfaction.

We also acknowledge your concern regarding the noise from traffic affecting your room experience. Your comfort is important to us, and we will certainly take this into consideration as we continue to improve our facilities.

Thank you once again for your valuable insights and for rating us so highly in terms of recommendation potential! We look forward to welcoming you back in the future.

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 12 months ago (23/05/2025)
Date of experience: 05/2025

The location was excellent. Overall we had a good experience. The front desk was very friendly & helpful.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location excellent and that you had a good overall experience, particularly appreciating the friendliness and helpfulness of our front desk team.

We also appreciate your candid comments regarding areas where we can improve. I sincerely apologize for the condition of the carpet in your room and understand how this may have affected your comfort during your stay. Please rest assured that we take cleanliness very seriously, and I will be addressing this issue with our housekeeping team to ensure it is rectified promptly.

Additionally, I regret to hear about the insufficient lighting in the bathroom as well as the lack of outlets; these are important aspects of guest comfort, and we will look into making necessary improvements.

Regarding breakfast, thank you for bringing this matter to our attention as well. We strive to provide a pleasant dining experience for all our guests, so I will discuss your feedback about staffing levels and food quality with our restaurant management team.

We are glad that you enjoyed your time at the bar, and we truly value your recommendation score of 7 out of 10! Your insights help us enhance our services further.

Thank you once again for sharing your thoughts with us. We hope to welcome you back soon so we can provide an even better experience!

Warmest regards,
By Jacques lagas
Couple
60-69 years
Reviewed: 12 months ago (23/05/2025)
Date of experience: 05/2025

Excelente servicio, calidad de las habitaciones, atención del personal. Muy buena ubicación

Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra enormemente saber que disfrutó de nuestro excelente servicio y la calidad de nuestras habitaciones.

Es un placer recibir comentarios tan positivos sobre la atención de nuestro personal y nuestra ubicación. Su satisfacción es nuestra prioridad y nos motiva a seguir mejorando cada día.

Agradecemos también su alta calificación en todos los aspectos evaluados; esto refuerza nuestro compromiso con ofrecer una experiencia excepcional a nuestros huéspedes. Nos encantaría darle la bienvenida nuevamente en su próxima visita y esperamos que pueda disfrutar también de nuestro bar.

Gracias por recomendarnos. ¡Esperamos verle pronto!

Atentamente,
By Anthony Robinson
Couple
70-79 years
Reviewed: 12 months ago (23/05/2025)
Date of experience: 05/2025

Would have been excellent but for the shower.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, spacious rooms, and found our staff to be exceptional. Your kind words about our cleanliness and overall comfort are greatly appreciated.

However, we sincerely apologize for the inconvenience you experienced with the bathroom facilities. Safety is a top priority for us, and we take your concerns about the shower over bath very seriously. We will certainly review this matter with our maintenance team to ensure that all amenities meet our high standards of safety and comfort.

We appreciate your valuable insights as they help us improve our services. Thank you once again for choosing to stay with us; we hope to welcome you back in the future for an even better experience.

Warmest regards,
By Joseph Castonguay
Couple
60-69 years
Reviewed: 12 months ago (22/05/2025)
Date of experience: 05/2025

Great location with access to the beach, market and restaurants. Perfect for walking on the Promenade and sightseeing. Proximity to the airport and train station is a big incentive.

Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed our prime location, which indeed offers easy access to the beach, local markets, and a variety of restaurants—perfect for sightseeing along the Promenade.

We are equally pleased that you found our service and accommodations satisfactory across all categories. Your kind words about our team’s hospitality and the cleanliness of your room truly motivate us to continue providing exceptional experiences for our guests.

It is fantastic to know that you would recommend us so highly! Should your travels bring you back this way in the future, we would be delighted to welcome you again.

Thank you once more for your positive review!

Warmest regards,
No Public Name
Family
50-59 years
Reviewed: 12 months ago (22/05/2025)
Date of experience: 05/2025

Très bon séjour, emplacement top et personnel très disponible et sympathique

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé un très bon séjour et que notre emplacement ainsi que la disponibilité et la sympathie de notre personnel ont contribué à rendre votre visite agréable.

Nous avons également noté vos commentaires concernant la salle de bain, notamment le porte-serviette à réparer et l'orientation de la douche murale qui nécessite une attention particulière. Soyez assurée que nous allons examiner ces points afin d'améliorer le confort de nos clients.

Votre retour sur la propreté et le petit-déjeuner est également très apprécié, et nous espérons avoir l'occasion de vous accueillir à nouveau pour un séjour encore plus parfait.

Merci encore pour vos remarques constructives et votre recommandation !

Bien à vous,
No Public Name
Couple
40-49 years
Reviewed: 12 months ago (22/05/2025)
Date of experience: 05/2025

The lobby is nice but the rooms could be better. It was tolerable for one night.

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments about our lobby, service, and location; however, we are truly sorry to hear that your experience in the room did not meet your expectations.

We take cleanliness very seriously and it is concerning to learn about the issues you encountered with the room's condition and the presence of insects. Please be assured that we will address these matters with our housekeeping team immediately to ensure that such situations do not occur in the future.

Additionally, we understand how important a comfortable environment is for our guests. Your feedback regarding the air conditioning unit and window screens has been noted; we will explore options for improvements in these areas as well.

We sincerely apologize for any discomfort this may have caused during your stay. Your insights are invaluable as they help us enhance our services and facilities. If you decide to give us another chance in the future, please reach out directly so we can ensure a more pleasant experience.

Thank you once again for bringing these matters to our attention.

Warmest regards,
By Tarja
Friends
40-49 years
Reviewed: 12 months ago (21/05/2025)
Date of experience: 05/2025

I was very happy to stay here for a week

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a happy stay during your week with us.

We greatly appreciate your positive comments regarding our perfect location near the old town and beach, as well as the excellent service and warm welcome you received from our team. It’s wonderful to know that you enjoyed our breakfast offerings; we take pride in providing fresh and tasty options for our guests.

We also value your feedback about the room preferences, particularly regarding carpeted floors, and will certainly keep this in mind as we continue to enhance our accommodations.

Your high ratings in cleanliness and overall pricing satisfaction mean a lot to us, and we are grateful for your willingness to recommend us to friends or colleagues.

Thank you once again for choosing us for your stay! We hope to welcome you back soon.

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 12 months ago (21/05/2025)
Date of experience: 05/2025

Had a lovely holiday French people very friendly and courteous would recommend

Thank you so much for taking the time to share your wonderful feedback regarding your recent holiday with us! We are thrilled to hear that you had a lovely experience and found our staff to be attentive, polite, and friendly—your kind words truly mean a lot to us.

We appreciate your positive remarks about our central location, which makes it easy for guests to explore the promenade, shops, cafes, and restaurants nearby. It’s great to know that you enjoyed our breakfast offerings as well as the ambiance of our bar.

Your comments regarding the need for updates in room and bathroom decor have been duly noted. We are always looking for ways to enhance our guest experience and will certainly take your suggestions into consideration as we plan future improvements.

Thank you once again for recommending us! We hope to welcome you back soon for another enjoyable stay.

Warmest regards,
By George Kane
Couple
<20 years
Reviewed: 12 months ago (21/05/2025)
Date of experience: 05/2025

We’ve been to the Hotel many times. We come back because we love Sonia. The location is perfect. The front desk is always friendly and welcoming. We feel very comfortable there and it is like a second home to us.
Our only negative comments would be that housekeeping could do a better job. Items that fell on the floor stayed on the floor our entire stay.

Dear Mr.& Mrs. Kane,

Thank you for taking the time to share your feedback with us!
We would like to extend our heartfelt thanks for your continued trust and loyalty.
Your ongoing support means the world to us, and it’s always a pleasure to serve you.
We are thrilled to hear that you have enjoyed your stays at our hotel and consider it a second home. It is wonderful to know that Sonia and our front desk team have made such a positive impression on you, as we strive to provide friendly and welcoming service.
We also appreciate your kind words about our location and overall comfort during your visits. However, we sincerely apologize for the housekeeping issues you encountered during your stay. Your comments regarding cleanliness are important to us, and we will address this matter with our housekeeping team to ensure improvements are made.

Thank you once again for your valuable insights, as they help us enhance our services. We look forward to welcoming you back next year!

Warmest regards,
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