Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,497 reviews across 11 portals
:
By Cecilia Franchi
Alone
50-59 years
Reviewed: 12 months ago (20/05/2025)
Date of experience: 05/2025

Very good. Friendly staff. Perfect location

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our staff friendly as well as our location perfect for exploring the beach and Cours Saleya.

Your high ratings across multiple categories such as Service, Welcome, Room, Bathroom, and Cleanliness truly motivate our team to continue providing exceptional service. We appreciate your feedback regarding breakfast and pricing; we will certainly take this into consideration as we strive to enhance our offerings.

We are grateful for your recommendation score of 9/10 and hope to welcome you back soon for another wonderful stay!

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 12 months ago (19/05/2025)
Date of experience: 05/2025

Bonjour nous séjournons régulièrement à l hotel Beau Rivage et avons toujours été satisfaits.
Seul bémol : une très mauvaise odeur dans la salle de bain que nous avons signalée mais pas de solution.
Nous revenons en juin , nous avons réservé 2 chambres et souhaitons être côté patio.

Nous vous remercions sincèrement pour votre fidélité à l'Hôtel Beau Rivage et pour avoir pris le temps de partager vos impressions. Nous sommes ravis d'apprendre que vous avez été globalement satisfait de vos séjours précédents.

Nous tenons à nous excuser pour l'inconvénient causé par la mauvaise odeur dans la salle de bain lors de votre dernier séjour. Votre retour est précieux et nous allons veiller à ce que cette situation soit examinée avec attention afin d'apporter une solution adéquate avant votre prochaine visite.

Merci encore pour vos commentaires constructifs, qui nous aident à améliorer nos services. Nous avons hâte de vous accueillir à nouveau très bientôt !

Bien à vous,
By Stephanie Mendenhall
Family
70-79 years
Reviewed: 12 months ago (18/05/2025)
Date of experience: 05/2025

Satisfactory. Convenient

Thank you for taking the time to share your feedback with us! We are delighted to hear that you found our location convenient and that you had a positive experience with our service and welcoming atmosphere. Your high ratings in these areas truly reflect our team's commitment to providing excellent hospitality.

We also appreciate your insights regarding the room and bathroom, which received a score of 4 out of 5. We continually strive to enhance our facilities, and your comments will help us focus on areas where we can improve.

It's wonderful to know that you would recommend us, as indicated by your score of 7 out of 10. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

Thank you once again for your valuable feedback!

Warmest regards,
No Public Name
Alone
40-49 years
Reviewed: 12 months ago (18/05/2025)
Date of experience: 05/2025

Excellent staff and service. Hotel rooms in need of refurbishment as seem dated.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff and service to be excellent, as we strive to provide each guest with a warm welcome and attentive care.

We appreciate your comments about the room conditions. Your observations regarding the need for refurbishment have been duly noted, and we understand how important it is for our accommodations to meet modern standards. Please rest assured that we are actively exploring options for upgrades and improvements in this area.

It’s wonderful to see that you enjoyed our location, cleanliness, and overall experience during your stay. Your input is invaluable in helping us enhance our services further.

Thank you once again for your review and recommendation! We hope to welcome you back soon so that you can experience any updates firsthand.

Warmest regards,
By Plafki
Alone
50-59 years
Reviewed: 1 year ago (16/05/2025)
Date of experience: 05/2025

Very loud srroundings. Therefore bad sleep. Old hotel that needds immediate renovation.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced due to loud surroundings that affected your sleep quality. We understand how important a peaceful environment is for our guests' comfort.

We also appreciate your comments about the condition of our hotel. Please be assured that we are actively evaluating areas that require renovation and improvement to enhance our guests’ experience moving forward.

Your insights into our service, cleanliness, and breakfast offerings are valuable to us as we strive to provide an exceptional stay for all our guests. We will certainly address these points with our team to ensure we meet and exceed expectations in these areas.

Regarding your concerns about pricing, we are committed to providing competitive rates while maintaining high standards of service and comfort. Your feedback will help us assess how we can better align value with guest expectations.

Thank you once again for sharing your thoughts; they play a crucial role in helping us improve our services. We hope you might consider staying with us again in the future so that we can provide you with a much-improved experience.

Warmest regards,
By Isabelle
Couple
50-59 years
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

Nous devons rester 3 nuits et avons finalement été obligés d’écourter notre séjour. Ils ont été très compréhensifs et chaleureux.

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience suite à votre séjour dans notre établissement. Nous sommes ravis d'apprendre que notre équipe a su faire preuve de compréhension et de chaleur face à l'écourtement de votre séjour.

Nous sommes également heureux que vous ayez apprécié notre localisation ainsi que la qualité de nos services, y compris l’accueil chaleureux que nous nous efforçons d’offrir à tous nos clients. Vos commentaires positifs concernant la luminosité et le calme de votre chambre au 5ème étage sont très appréciés.

Cependant, nous avons bien noté votre remarque concernant la douche baignoire et les problèmes d'étanchéité. Soyez assurée que nous prenons ce retour très au sérieux et que des mesures seront prises pour résoudre ce problème afin d'améliorer le confort de nos futurs clients.

Enfin, nous sommes contents que vous ayez trouvé satisfaction dans notre offre de petit-déjeuner. Votre note globale est encourageante et nous espérons avoir l'opportunité de vous accueillir à nouveau lors d'un prochain séjour.

Bien à vous,
No Public Name
Family
50-59 years
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

Wonderful! Other than the noise outside at night.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had a wonderful experience overall and that you rated our location, service, welcome, room, bathroom, cleanliness, breakfast, and pricing so highly! Your kind words about our gracious hostess and staff truly mean a lot to us.

We also appreciate your feedback regarding the noise outside at night. We understand how important a peaceful environment is for our guests' comfort and will certainly look into ways we can mitigate this issue in the future.

Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back soon!

Warmest regards,
No Public Name
Alone
70-79 years
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Room was not that comfortable because no heating at night making it feel cold and damp. Unpleasant order in bathroom from pipes

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights as they help us improve our services.

We are truly sorry to hear about the discomfort you experienced due to the lack of heating in your room during your stay. We understand how important a comfortable environment is for our guests, especially at night, and we will certainly investigate this issue further with our maintenance team.

Additionally, we apologize for any unpleasant odors coming from the bathroom pipes. This is not reflective of our usual standards, and we will address it promptly to ensure a more pleasant experience for future guests.

On a positive note, we're glad that you enjoyed aspects such as our location and found our staff pleasant during your visit. Your comments regarding breakfast have also been noted; we strive for excellence in all areas including food quality.

Thank you once again for bringing these matters to our attention. We hope you'll consider giving us another chance in the future so that we can provide you with a much-improved experience.

Warmest regards,
By Elin
Friends
30-39 years
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Great service from the staff in the reception!
Rooms are old, noisy and some things weren't working (like the toilet door).
Staff on the beach (especially one woman) were not very friendly and should not be working within hospitality.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you received great service from our reception staff and appreciated their efforts in making your experience enjoyable.

However, we sincerely apologize for the issues you encountered during your stay, particularly concerning the condition of your room and the unfriendliness of some beach staff members. Your comments about the noise levels and maintenance concerns, such as the toilet door not functioning properly, have been noted and will be addressed promptly by our management team.

We strive to provide a welcoming atmosphere for all our guests, so it is disappointing to learn that this was not reflected in your interactions on the beach. Please rest assured that we will take appropriate measures to ensure our team embodies hospitality at all times.

Your feedback is invaluable in helping us improve our services, and we hope you might consider giving us another opportunity in the future to provide you with a more satisfactory experience.

Thank you once again for your insights.

Warmest regards,
By Jonathan Chadwick
Couple
40-49 years
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

Hotel location great, apart from that we where extremely let down and wouldn’t recommend or visit ever again

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations, especially given our prime location that you appreciated.

We are truly sorry to hear about your experience at check-in and the attitude displayed by our staff. This is certainly not reflective of our standards, and we will address this matter internally to ensure it does not happen again in the future.

Your comments regarding the discrepancies between our online representation and what you experienced are concerning, and we appreciate you bringing this to our attention. We strive for transparency in showcasing our facilities, and we will review our marketing materials accordingly.

Additionally, I regret that breakfast did not meet your expectations, particularly regarding food temperature and availability of menu items. Your feedback is invaluable as it helps us improve service delivery in this area.

Regarding your experience at the bar, I understand how frustrating inconsistent pricing can be; we will investigate this issue further to ensure clarity for all guests moving forward.

We value your insights greatly as they help us enhance guest experiences at our hotel. Please know that we take these matters seriously, and I hope you might reconsider visiting us again in the future so we can provide a stay that reflects both our commitment to quality service and hospitality.

Thank you once again for sharing your thoughts with us.

Warmest regards,
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