Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,504 reviews across 11 portals
:
By Garry Crick
Group
60-69 years
Reviewed: 2 years ago (19/09/2024)
Date of experience: 09/2024

It has been fantastic thank you

Dear Mr. Crick,

Thank you for your precious feedback.
We are sincerely pleased to hear that your experience with us was exceptional. It was a true honor to have you as our guest, and we look forward to the opportunity of welcoming you again in the future. Please do not hesitate to contact us should you require any assistance with your future visits.

Kind regards,
By Aya Yoshimura
Business
40-49 years
Reviewed: 2 years ago (18/09/2024)
Date of experience: 09/2024

It was very convenient, close to the center of the town.

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and close to the center of town, as we strive to provide easy access to local attractions for our guests.

However, we sincerely apologize that your experience with the room did not meet your expectations. Your comments regarding room quality and pricing have been noted, and we will certainly review these areas as part of our ongoing efforts to enhance guest satisfaction.

We appreciate your insights on cleanliness as well; maintaining a high standard in this area is important to us, and we will address any concerns with our housekeeping team.

Thank you once again for your valuable feedback. We hope you might consider staying with us again in the future so we can provide you with an improved experience.

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (18/09/2024)
Date of experience: 09/2024

We enjoyed our 3 night stay in the area and found the staff helpful and the proximity to places to see excellent.

Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your 3-night stay and found our location perfect for exploring both the beach and city center. It’s wonderful to know that our staff made a positive impression on you!

We truly appreciate your feedback regarding the noise from the street and the dated furniture in your room. Your comfort is important to us, and we will certainly look into these matters as we strive to enhance our guests' experiences.

We're also glad that you found everything clean during your stay! We’ll take note of your comments about the shower – it sounds like it could use a little adjustment.

Thank you once again for sharing your thoughts, and we hope to welcome you back soon for an even better stay!

Warmest regards,
By Yolene
Family
20-29 years
Reviewed: 2 years ago (17/09/2024)
Date of experience: 09/2024

The best!!! The best group

Thank you so much for your glowing review! We are absolutely thrilled to hear that you and your mom felt like family during your stay. It’s wonderful to know that Roxanne, Alicia, Olivier, and Rayan made such a positive impact on your experience—they truly are gems in our team!

We’re delighted that you enjoyed every aspect of your visit—from the location and service to the cleanliness and breakfast. Your kind words motivate us to keep providing exceptional experiences for all our guests.

We hope to welcome you back soon for another amazing stay!

Warmest regards,
No Public Name
Alone
70-79 years
Reviewed: 2 years ago (17/09/2024)
Date of experience: 09/2024

Will not come back
Unsatisfied with hotel

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, and we appreciate your detailed comments as they help us improve our services.

We are pleased to hear that you found our location satisfactory; however, we regret that several aspects of your stay did not meet your expectations. Specifically, we understand that the delay in having your room ready at check-in was frustrating. This is certainly not the standard we strive for, and we will address this issue with our team to ensure timely room availability in the future.

Furthermore, I am disheartened to learn about your experience with our restaurant staff. We take customer service very seriously, and it is concerning to hear that their behavior fell short of what you deserve. Your feedback will be shared with our management team for immediate review and necessary training.

Regarding the condition of your room, including the malfunctioning TV and its size, I apologize for any discomfort this may have caused during your stay. Our goal is to provide a comfortable environment for all guests, and I assure you that these matters will be investigated further.

We also appreciate your input on breakfast quality and pricing; both areas are crucial in enhancing guest satisfaction. Your comments will be taken into account as we work towards improving our offerings.

Once again, thank you for bringing these issues to our attention. We value your insights greatly and hope you might consider giving us another opportunity in the future to provide a better experience.

Warmest regards,
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (15/09/2024)
Date of experience: 09/2024

This hotel was situated in an excellent location in the old town but very close to the beach. It was still quiet and we slept well. The bed was a really good size.

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prime location in the old town, as well as being just a stone's throw away from the beach. It’s great to know that you found our hotel peaceful enough for a restful night's sleep and that you appreciated the comfort of your bed.

We hope to welcome you back soon for another relaxing stay!

Warmest regards,
By Calle
Couple
50-59 years
Reviewed: 2 years ago (15/09/2024)
Date of experience: 09/2024

Yleisesti ottaen hotellin taso ja sijainti olivat erinomaiset meille

Hei!

Kiitos paljon kauniista palautteestasi! On mahtavaa kuulla, että hotellimme taso ja sijainti olivat erinomaisia teille. Teemme aina parhaamme tarjotaksemme asiakkaillemme parhaan mahdollisen kokemuksen.

Jos sinulla on muita ajatuksia tai toiveita tulevia vierailuja varten, älä epäröi jakaa niitä kanssamme. Toivottavasti näemme sinut taas pian!

Ystävällisin terveisin,
By Tony Stenner.
Couple
70-79 years
Reviewed: 2 years ago (13/09/2024)
Date of experience: 09/2024

Mostly good staff,hotel in a very conveniant place, we would stay again but would want a better room(and proper english tea) and tv with at least one English channel.Which a 4 star hotel normally provides.

Dear Mr. Stenner,

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location and found our staff to be welcoming and attentive. Regarding your suggestions about the room, tea selection, and TV channels, we appreciate your constructive input. These details are important to us, and we are committed to enhancing these services to meet the expectations of our valued guests. We look forward to welcoming you back and providing an even more comfortable and enjoyable experience on your next visit.

Best regards
By abadie alain et sylvie
Couple
60-69 years
Reviewed: 2 years ago (13/09/2024)
Date of experience: 09/2024

un grand moment de bonheur et de détente

Chère Madame Abadie, cher Monsieur Abadie,

Nous sommes ravis d’apprendre que votre séjour a été un grand moment de bonheur et de détente. Toute l'équipe de l'hôtel travaille chaque jour pour offrir des expériences mémorables à nos clients, et votre satisfaction est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre parenthèse de bien-être.

Très cordialement
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (12/09/2024)
Date of experience: 09/2024

Очень приятное и дружелюбное

Здравствуйте!

Большое спасибо за ваш замечательный отзыв! Мы рады слышать, что вы нашли наше обслуживание очень приятным и дружелюбным. Создание позитивной атмосферы для наших клиентов - наш главный приоритет, и нам приятно знать, что нам это удалось!

Если мы можем сделать для вас что-то еще или если у вас есть какие-то предложения, пожалуйста, не стесняйтесь обращаться к нам. Мы будем рады видеть вас снова в ближайшее время!

С теплыми пожеланиями,
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