Hôtel Benvengudo hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 1,743 reviews across 10 portals
:
By Viennet
Couple
60-69 years
Reviewed: 5 years ago (27/09/2021)
Date of experience: 09/2021

Nous nous rendons assez régulièrement dans votre bel établissement et toujours avec autant de plaisir
Nous apprécions le chaleureux accueil de votre équipe tant au niveau de la restauration, que de lhôtel
Votre jardin est un véritable écrin
Nous espérons revenir très vite

No Public Name
Couple
70-79 years
Reviewed: 5 years ago (25/09/2021)
Date of experience: 09/2021

romantique et agreable

No Public Name
Couple
60-69 years
Reviewed: 5 years ago (23/09/2021)
Date of experience: 09/2021

It was fine and wed come back

Dear Sir,

First of all, we would like to thank you for taking the time to share with us your dissatisfaction and your impressions, which are essential to the daily questioning that our profession involves.

Regarding the turndown service, when you called the front desk at 7:00 p.m. to have us do turndown service, we told you we didn't do turndown service, but offered to change the towels. You agreed. So we changed: towels, bathrobes, and also emptied the trash and reupholstered the bed. Please note that we are a 4 star hotel, and turndown service is neither usual, neither mandatory for this classification in France.

Regarding the massage, you wanted to cancel this 1h30 massage in the morning for the afternoon. We still called our massage partner but no free cancellation was possible at this time; normally it's 48 hours in advance.

Best regards,

The Benvengudo hotel management
No Public Name
Couple
70-79 years
Reviewed: 5 years ago (19/09/2021)
Date of experience: 09/2021

Satisfaisante sans plus

By jana
Couple
40-49 years
Reviewed: 5 years ago (18/09/2021)
Date of experience: 09/2021

1 of our nicest stays in provence

By Jean-Claude BIntz
Friends
60-69 years
Reviewed: 5 years ago (15/09/2021)
Date of experience: 09/2021

Parfait. Le service impeccable. Nous avions souvent Alexis comme contact au restaurant et il est très sympatique et prend le temps découter et de réaliser les petits désires des clients. La jeune fille (je ne sais pas son nom) pourrait sourit un peu, çela a mis une petite note moins « formidable »

No Public Name
Couple
50-59 years
Reviewed: 5 years ago (14/09/2021)
Date of experience: 09/2021

Alles Perfekt. Idealer Standort in der Provence!

No Public Name
Couple
30-39 years
Reviewed: 5 years ago (11/09/2021)
Date of experience: 09/2021

Hôtel, jardins et piscine très agréables

No Public Name
Couple
60-69 years
Reviewed: 5 years ago (11/09/2021)
Date of experience: 09/2021

Nous n avons pas eu l opportunite de diner mais nous avons dejeuner c etait tres bien.

By renaud vincent
Couple
50-59 years
Reviewed: 5 years ago (10/09/2021)
Date of experience: 09/2021

Excellent accueil, avec personnel souriant (malgré le masque...) et tjrs disponible et efficace

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