Hotel Bristol Zürich hotel logohotel logo
Our Customer Satisfaction Index
85%

"Excellent"

Based on 1,690 reviews
:
By Anonymous
Leisure travelers
50-59 years
Reviewed: 5 months ago (15/04/2018)
Date of experience: 03/2018

Perfekte Lage für einen Citytrip, freundliches Personal. Trotz der Zentrumsnähe ruhig.

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure travelers
40-49 years
Reviewed: 5 months ago (12/04/2018)
Date of experience: 03/2018

The hotel was OK given the costs of Zurich. However, we had difficulty at both check-in and check-out. At check-in, despite having reserved a room with two separate twin beds, we were told that we had booked a room with one small double bed. I disputed this, especially since we were both above-average in size and had no desire to share a small bed (we were just friends on a ski trip). I had to produce a copy of my reservation in order to get a room with separate beds. I was then assured that, when I checked out in the morning, I would be able to use up my remaining Swiss currency to pay part of the room cost and then pay the balance of the room cost with my credit card. This was important because I was leaving Switzerland for another continent by plane early the next morning (a Sunday!) and would have no opportunity to spend any remaining Swiss currency (other than at Duty-Free, which I didn't want). However, at check-out the next morning, the clerk (not the same one) said it was "not possible" to pay partly by cash and partly by credit card. Having done so in the past at this very hotel, I knew that this was untrue...and I also told her that the check-in clerk had reassured us it was possible. However, the clerk did not relent and I had to pay the entire bill by credit card. This was an expensive inconvenience for me and also left a very negative image. The location of this hotel is great but I have to ask myself if the hassle is worth it.

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





1 / 5.0

See text below.

Value for money





3 / 5.0

OK for Swiss prices, I suppose.

Breakfast





2 / 5.0
By Martin
Business travelers
30-39 years
Reviewed: 6 months ago (30/03/2018)
Date of experience: 03/2018

Nice hotel, conveniently located, near city centre and ETH

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure travelers
70-79 years
Reviewed: 6 months ago (29/03/2018)
Date of experience: 03/2018

Very good. All staff encountered were most helpful - a most pleasant but all too brief stay.

Room





4 / 5.0
Location





5 / 5.0

Close to the main Railway Station - perfect for my onward journey.

Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Breakfast





4 / 5.0
By C.W C.
Business travelers
40-49 years
Reviewed: 6 months ago (29/03/2018)
Date of experience: 03/2018

I have iPhoneX. While I using internet in room, the WiFi always got disconnected even signal was strong.
Due to I needed WiFi for internet phone call, the connection interrupted was frustrating.

Room





5 / 5.0

Small but enough for me alone

Location





5 / 5.0

Very close to train station

Cleanliness





5 / 5.0

Very clean

Staff friendliness





5 / 5.0

The reception lady is very nicely

Value for money





5 / 5.0

It's Zurich

Breakfast





4 / 5.0

not bad but not rich enough

By Christopher H.
Leisure travelers
70-79 years
Reviewed: 6 months ago (29/03/2018)
Date of experience: 03/2018

Acceptable. I will return

Room





4 / 5.0
Location





4 / 5.0

Ditto

Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





3 / 5.0
Breakfast





3 / 5.0
By WEN-TSUBG H.
Leisure travelers
30-39 years
Reviewed: 6 months ago (29/03/2018)
Date of experience: 03/2018

That is so nice experience for me.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure travelers
60-69 years
Reviewed: 6 months ago (28/03/2018)
Date of experience: 03/2018

Super zentrales Stadthotel

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





3 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure travelers
30-39 years
Reviewed: 6 months ago (26/03/2018)
Date of experience: 03/2018

Der Aufenthalt war vollkommen zufrieden stellend

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
By Ana
Leisure travelers
50-59 years
Reviewed: 6 months ago (25/03/2018)
Date of experience: 03/2018

Great location, helpful staff

Room





4 / 5.0

Coffee making facilities in the room would be great!

Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0

Enough , maybe a bit more variety. So glad they provided a breakfast to go when I left at 4 am

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