Hotel Capitol hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 3,347 reviews across 13 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (10/07/2017)
Date of experience: 07/2017

Più che buono nel complesso

Gentile Cliente
La ringraziamo per l'ottima valutazione della nostra struttura, sono le continue recensioni come la sua che ci confermano che stiamo lavorando molto bene per mantenere l'Hotel Capitol a livelli di eccellenza nel settore dell'hotellerie milanese
No Public Name
Business
30-39 years
Reviewed: 8 years ago (10/07/2017)
Date of experience: 06/2017

Please increase the menu.

We are grateful for the review that you have left for us and consider it an expression of overall satisfaction. We are sorry if something in particular wasn’t able to meet your expectations, but your review doesn’t give us any precise information as it is limited only to a percentage index.
We retain comments from our guests and find them useful for improving our service.
It is by heeding the suggestions and observations of our guests that we have introduced a series of features and considerations that are met with much appreciation. These include exceptional comfort with the highest hygienic requirements for the beds fitted with satin linens and mattresses that provide the ultimate sleep; a coffee and tea maker have been placed in all of the rooms; and last but not least, the substantial buffet breakfast containing many products in order to satisfy the many different requests.
We are sorry if perhaps the brevity of your stay didn’t allow you to appreciate the advantages of our location, which is in a residential zone considered by the Milanese to be one of the most lavish and prestigious in the city. This zone contains upscale real estate and many shops, large department stores and places to go out for food and drinks which remain lively through the evening.
We hope that you will be our guest again in the future, should you return to Milan; in which case, you shall receive our utmost courtesy and consideration. We thank you for having stayed in our hotel and offer our sincere regards.
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (07/07/2017)
Date of experience: 07/2017

Good location, helpful staff, uncomfortable bed unfortunately

No Public Name
Business
40-49 years
Reviewed: 8 years ago (06/07/2017)
Date of experience: 07/2017

..............................................

No Public Name
Business
30-39 years
Reviewed: 8 years ago (06/07/2017)
Date of experience: 06/2017

Overall is ok, room service and mosquitoes treatment needs improvement

By Nancy Ferrieri
Leisure travelers
60-69 years
Reviewed: 8 years ago (02/07/2017)
Date of experience: 06/2017

From when we arrived to when we left our esperience was the best of all our stays in Europe, your staff are all top notch would stay again if we get back to Milan.

Dear customer
Thank you very much for your excellent review that has highlighted the quality of our Hotel: the location, the staff well prepared and polite and the elegant ambiance.
We will always be happy to welcome you to our hotel for your next stay in Milan
The direction
No Public Name
Business
40-49 years
Reviewed: 8 years ago (30/06/2017)
Date of experience: 06/2017

Good but I had door lock problem

By Aniculaesei Alexandru
Business
30-39 years
Reviewed: 8 years ago (29/06/2017)
Date of experience: 06/2017

was a very good experience, the services are excelent

Dear customer
Thank you very much for your excellent review that has highlighted the quality of our Hotel: the location, the staff well prepared and polite and the elegant ambiance.
We will always be happy to welcome you to our hotel for your next stay in Milan
The direction
By Joe
Leisure travelers
50-59 years
Reviewed: 8 years ago (28/06/2017)
Date of experience: 06/2017

It could have been great if the air conditioner worked.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (28/06/2017)
Date of experience: 04/2017

Excellent séjour passé

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