Hotel Château Belmont The Crest Collection hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,811 reviews across 11 portals
:
By Wolfgang Faller
Couple
60-69 years
Reviewed: 3 years ago (03/09/2023)
Date of experience: 08/2023

Really good, parking was kind of a Problem this time, but understandable.

Dear guest,

Thank you for sharing this feedback with us.
We are delighted to hear that your stay went well overall and apologise for any inconvenience caused to the parking area. We have taken your comments into consideration and will improve this service.
We hope to see you again.

The Management of Château Belmont
By Chuck Littlepage
Couple
60-69 years
Reviewed: 3 years ago (29/08/2023)
Date of experience: 08/2023

Really nice, only issue is they sent a note 3 days before arrival that the car park on-site would be closed. We had to park on the street down the hill and come to find out The ireland Rugby people had a couple of skids of product stored there. Not cool!

Dear guest,

Thank you for your feedback and for your stay with us.
We apologise for the inconvenience caused by the closure of our car parks, which are usually open for you to park your vehicle.

The Hotel Manager
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (27/08/2023)
Date of experience: 08/2023

Bon séjour dans un domaine très agréable. Nous avons apprécié la literie et le petit déjeuner ainsi que le service très professionnel au restaurant.

Cher client,

Nous vous remercions pour votre agréable retour que nous ne manquerons pas de partager à nos équipes.
C'est avec plaisir que nous vous accueillir une nouvelle fois parmi nous.

La Direction du Château Belmont
By Lewis
Business
60-69 years
Reviewed: 3 years ago (27/08/2023)
Date of experience: 08/2023

Complete rip off...Was let down by the ferry company so couldn't travel..Was not allowed to move the booking...Lost 190 euros...

Dear Guest,

We appreciate your feedback, although we would like to clarify that it appears there may be a misunderstanding. We value all comments from our guests, but it's important to note that you did not stay at our property, as indicated in your review.

It seems that your dissatisfaction may be related to an issue with a ferry company, which led to the inability to travel and the loss of funds. We understand that such situations can be frustrating, but it's essential to remember that our policies are in place to ensure the availability of rooms for confirmed guests.

If you believe that there has been a misunderstanding or if you require assistance with any matters related to your booking, we kindly suggest reaching out to your insurance company or the relevant service provider to address your concerns.

Thank you for your understanding, and we hope your future travel experiences are smoother and more enjoyable.

Best regards,
The Hotel Manager
By Iglesias
Couple
40-49 years
Reviewed: 3 years ago (26/08/2023)
Date of experience: 08/2023

Belle découverte que le Château de Belmont. Accueil parfait, belle petite attention en arrivant dans notre chambre avec le coffret de bienvenue et le petit mot, inscrit aussi sur la télé ! Du petit déjeuner au dîner tout était au niveau de nos attentes. seule petite défaut pas de prise de courant vers la cafetière pour la bouilloire

Cher client,

Nous vous remercions pour ce retour et sommes ravis de voir que nos attentions ont participé à la satisfaction de votre séjour.
Nous prenons note du dérangement occasionné par le manque de prise pour utiliser certains équipements, et mettons à votre disposition des multiprises en cas de besoin, disponibles à la réception.
C'est avec plaisir que nous vous accueillerons une nouvelle fois parmi nous.

La Direction du Château Belmont
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (26/08/2023)
Date of experience: 08/2023

Lovely break away. Great attention to detail.

Dear guest,

Thank you for taking the time to write us this feedback.
We are delighted to have been able to do everything possible to offer you a stay that was as close as possible to your expectations.
We look forward to welcoming you back.

The Hotel Manager
No Public Name
Family
80+ years
Reviewed: 3 years ago (24/08/2023)
Date of experience: 08/2023

Avons passées un excellent séjour

Cher client,

Nous vous remercions grandement pour ce retour d'expérience.
Votre témoignage de satisfaction nous fait grand plaisir et est une preuve de réussite pour nous, nous ne manquerons pas de la partager avec nos équipes !
C'est avoir plaisir que nous vous accueillerons de nouveau au Château Belmont.

La Direction du Château Belmont
No Public Name
Family
60-69 years
Reviewed: 3 years ago (24/08/2023)
Date of experience: 08/2023

Excellent. We were so pleased with EVERYONE that helped us. They were very attentive, friendly and welcoming. It was truly a lovely visit.

Dear Guest,

We really appreciate you taking the time to write us this comment.
We are so glad to see that our hotel has satisfied you in every point.
We look forward to see you again at The Château Belmont.

The Hotel Manager
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (23/08/2023)
Date of experience: 08/2023

Beaucoup plus beau en photo, qu’en réalité très encombré au niveau des parkings. Seul la restauration vaut la qualité annoncée.

Cher client,

Nous vous remercions pour ce retour et sommes navrés de voir que votre séjour n'ait pas été à la hauteur de vos attentes.
Nous serions heureux de pouvoir échanger davantage sur ce sujet et nous nous tenons à votre disposition pour cela.

La Direction du Château Belmont
By Jayne
Couple
50-59 years
Reviewed: 3 years ago (22/08/2023)
Date of experience: 08/2023

Fantastic! Particularly enjoyed the setting and the spa facilities.

Dear Guest,

Thank you for your nice feedback and we hope to see you again at Château Belmont

The management of The Château Belmont
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