Hotel Continental - Santa Margherita Ligure hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 3,681 reviews across 7 portals
:
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (07/10/2019)
Date of experience: 10/2019

Guest has not commented on review

Dear Noah and Julia,
What can we say more ?
"The Hotel Continental is a rare and wonderful hotel" in few words you describe the heart of our Continental!
I would like to thank you very much indeed for your kind and enthusiastic words about your stay at our Hotel.
We invite you to follow us on socials Facebook and Instagram to look at beautiful panoramic pics and videos.
Thanks once again for your incredible feedback and see you both very soon,
Warmest Regards
CIANA C, Owner
HOTEL CONTINENTAL
No Public Name
Alone
70-79 years
Reviewed: 6 years ago (06/10/2019)
Date of experience: 10/2019

Guest has not commented on review

Egregi Signori,
vi ringraziamo per la valutazione a noi dedicata. Speriamo di avervi nuovamente ospiti e nel frattempo porgiamo distinti saluti.
Ciana, C.
HOTEL CONTINENTAL
Prop. Fam. Ciana
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (04/10/2019)
Date of experience: 10/2019

Guest has not commented on review

Dear Doreen Scola,
Thank you for staying with us and sharing your appraisal and experience after your stay at our Hotel.
We are extremely delighted to hear that you have had a most comfortable stay with us.
I am glad to hear that we have met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day.
It will be our pleasure to welcome you back again, for another stay and we invite you to follow us on socials Facebook and Instagram to look at beautiful panoramic pics and videos.
Warmest Regards
CIANA, C. owner
HOTEL CONTINENTAL
Prop Fam Ciana
No Public Name
Group
50-59 years
Reviewed: 6 years ago (02/10/2019)
Date of experience: 09/2019

Guest has not commented on review

Dear Customer,
Thank you very much for your Excellent review!
We are really excited to read your positive comments about your stay with us. We are glad to read that you enjoyed the stanning view and the attic terrace rooms.
Please rest assured that I will also share your lovely feedback about our Staff with the entire team, which serves as a great motivator to them.
We are sorry for the transfer! We have investigated the issue and found that the Minivan has regular maintenance inspections, it is used in a safe manner, regularly checked to ensure that it's in good working order. The air conditioning thermostat was set too high in the Minivan ?
We are looking forward to welcoming you for your next stay with us!
Please let us know when you are planning to return to the Hotel Continental and I will be happy to personally look after your booking!
Sincerely Yours,
CIANA C, Owner
HOTEL CONTINENTAL****
Prop. Fam. Ciana
Via Pagana 8
16038 S. Margherita Lig. (GE)
P.IVA e CF 01346060997
Tel.+39 0185/286512-Fax +39 0185/284463
www.hotel-continental.it - continental@hotel-continental.it
No Public Name
Alone
40-49 years
Reviewed: 6 years ago (30/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Dear Customer,
we are glad to read your rating. It is very good. We will do our best in order to make it becoming 100%.
Best regards

Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (30/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Dear Ms Taylor,
we thank you very much much for you good rating.
Best regards
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
No Public Name
Family
40-49 years
Reviewed: 6 years ago (26/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Dear Diana,
thank you for sharing your good review with us and other many travellers.
Thank you for mentioning the best location, the attentive reception and the breakfast.
We apologize for the lack in service which we can personally reassure you is something very unusual for us, since we pride ourselves in making each stay unforgettable.
On request we can provide different kinds of pillows.
We hope your next visit allows you to enjoy your stay as much as possible.
Many thanks,
Best Regards.
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
No Public Name
Family
50-59 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Dear Customers,
we thank you vesry much for the rating.
We hope to see you again here in our hotel .
Best regards
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
No Public Name
Family
60-69 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Dear Vivian Rice,
Thank you for taking the time to post your good review following your stay with us at the Continental.
I am sorry that you did not enjoy the furniture of our hotel. The Hotel Continental is described as a traditional, touristic Hotel in Santa Margherita, our classical style is a popular choice with many international visitors who appreciate our décors and intimacy of our rooms and the building as you will see from the vast majority of Google and Booking.com comments.
Every year in low season we plan the restyling of a part of the hotel, the Hall will be renewed soon in the future.
We have a Help Desk with two Concierge who answer hundreds of questions of our Customers, providing timetable for buses, boats, trains and also booking transfers, boats, restaurants, etc… Sometimes they have to attend to two or three customers’ requests at the same time but we have always received a lot of compliments for their efficiency and helpfulness.
I do hope that you will consider trying again as I am very confident that we can provide you with the same experience and level of comfort that a majority of our guests are very willing to attest to.
Kindest regards
CIANA C. Owner
HOTEL CONTINENTAL
PROP FAM CIANA
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Sehr geehrter Herr Brand und Frau Schoenbaechler,
Ich bedanke mich sehr herzlich, dass Sie sich die Zeit genommen haben, um uns eine solch schöne Bewertung zu schreiben.
Es freut mich, dass auch Sie davon beeindruckt waren!
Es macht mich sehr glücklich, dass mein Team Ihnen ein solch schönen Aufenthalt und Besuch im Continental ermöglicht hat. Das zeigt, wie wichtig persönlicher Service heutzutage ist!
Es wäre uns eine große Freude, Sie auch im kommenden Jahr wieder bei uns begrüßen zu dürfen!
Falls wir Ihren nächsten Aufenthalt noch angenehmer gestalten können oder Sie individuelle Wünsche haben, kontaktieren Sie uns bitte direkt.
Auf unserer Webseite bekommen Sie immer spezielle Angebote!
Beste Grüße
CIANA C, Owner
HOTEL CONTINENTAL
PROP FAM CIANA
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