Hotel da Bruno e Charming Venice Apartments hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 7,567 reviews across 9 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (14/09/2018)
Date of experience: 09/2018

Beautiful apartment in great location .

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (14/09/2018)
Date of experience: 09/2018

We had a fantastic stay. The staff were very friendly and helpful. The apartment was lovely; spacious, comfortable and clean. We will definitely stay here again if we are lucky enough to visit Venice again.

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (14/09/2018)
Date of experience: 09/2018

Great location room has generous space but not clean a lot of bugs flies and mosquitoes. The oven was not working ,the apartment is quite old and a little scary

Dear guest, we are sorry to hear you were not completly satisfied with your stay in one of our apartment. I am very sorry to hear that several things throughout your stay did not meet your expectations. Anyway, please note that:
- We provide our hotel rooms and apartments with an anti mosquito liquid diffuser (did you use it?), as well as we recommend our customers to leave windows closed at night: indeed, in Venice as we really live on the water, you may find some small (but innocuous) flies.
- Apartment has been completly refurnished in 2010, with modern materials and attention to details. Accommodation is full of natural light during all day and it’s quiet despite being in a central location, only 200 metres from San Marco square, and very safe.
- Owen is working well. That said, I would have appreciated to know the problem during your stay, in order to fix it at the same time, or explain you on how to turn it on. Unfortunately, no one of our staff received a feedback from you during your stay.
In conclusion, I hope you will give us another opportunity to be at your service. Please do not hesitate to contact me personally, should you wish to discuss further.
Paolo S.
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (13/09/2018)
Date of experience: 09/2018

Access to apartment via x3 floors of narrow stairs
Lots of noise from street below particularly during the night
Apartment seemed a little 'tired'
Air con welcome in bedroom although a little noisy
All facilities available for self catering
Excellent location

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/09/2018)
Date of experience: 09/2018

I spich not english.

By Family
Leisure travelers
<20 years
Reviewed: 8 years ago (12/09/2018)
Date of experience: 09/2018

recommendable! wonderful

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (11/09/2018)
Date of experience: 09/2018

People at the Hotel are very nice. The flat is well situated between the Rioalto and the Piazza San Marco

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (11/09/2018)
Date of experience: 09/2018

Très bien! Três bien!

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (11/09/2018)
Date of experience: 09/2018

I naver seen this room in the picture of booking.com
The room was bad than i expected.
Too expansive in comparison with room condition.

Dear guest, we appreciate you taking the time to give us your feedback about your stay.
I am very sorry to hear that your stay was not up to par. That said, please note that the apartment where you stayed is exactly the one you booked online, and pictures correspond perfectly. On our Booking.com page as well as on our own web site information, pictures and amenities of the specific flat you booked are well shown. We suggest you to double check your reservation, where all amenities are clearly advertised.
Please do not hesitate to contact me personally, should you wish to discuss further. Hope to see you in Venice very soon again. Best regards, Paolo S..
Paolo S.
By fabio
Leisure travelers
50-59 years
Reviewed: 8 years ago (11/09/2018)
Date of experience: 09/2018

positive for location and service, i will repeat this experience

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