Hotel da Bruno e Charming Venice Apartments hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 7,561 reviews across 9 portals
:
By Andre
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/08/2018)
Date of experience: 07/2018

I will book again! Thank You very much!

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (31/07/2018)
Date of experience: 07/2018

straight forward. No stress. Very welcoming.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (31/07/2018)
Date of experience: 07/2018

It was good. Thanks.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (31/07/2018)
Date of experience: 07/2018

Worst experience ever. Very rude and unprofessional staff. No AC

Dear Sir,
we have received your review where you informed us how our services did not satisfy your expectations.
We would like to inform you that you evaluation will help us to improve our services, as we are doing constantly with the feedback of our guests.

We think that maybe you left a review of the wrong place: you were taken to your apartment by our colleague Stefano, who is the kindest person we have ever worked with. You left a tip to him, so we are surprised to read that he was rude.
Moreover there were 2 air conditioning machines in the apartment and Stefano showed you how to turn them on so we do not understand why you wrote that there were no air conditioning.
We would like to ask you please to consider if this review is what you really think about our service.
If it is so, please explain why we have been rude, so that we can avoid the behaviour.
If instead you wrote a review for the wrong hotel, please change it as it is very important to us.
Paolo and Marco
By Peter
Leisure travelers
60-69 years
Reviewed: 8 years ago (30/07/2018)
Date of experience: 07/2018

We have enjoyed our stay, near to all the tourist attractions. Very kind staff. Very nice appartment. Good airco and private location.

By Chris
Leisure travelers
40-49 years
Reviewed: 8 years ago (29/07/2018)
Date of experience: 07/2018

Very good experience

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/07/2018)
Date of experience: 07/2018

Very good standard. Proffesional staff.

By Kate Gabatel
Leisure travelers
40-49 years
Reviewed: 8 years ago (29/07/2018)
Date of experience: 07/2018

Wonderful! We loved it!

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (28/07/2018)
Date of experience: 07/2018

Clean and large conditioned apartment with all accessories, great kitchen, very kind staff.

By Martinek
Leisure travelers
60-69 years
Reviewed: 8 years ago (27/07/2018)
Date of experience: 07/2018

Good, we were able to go on many excursions by foot. Also, we were very comfortable and enjoyed the restaurants recommended by your Fabio.

Back to Top CERTIFICATE what's this?