Hotel De La Paix hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 5,699 reviews across 10 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (05/10/2017)
Date of experience: 10/2017

Good nice trip and nice accomodation

Dear Guest, Thank you very much for your kind rating. We are glad you liked your stay in Lucerne and in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. We are looking forward to welcoming you in our hotel soon again. Greetings from Lucerne Adrienn Tulok Front Office
No Public Name
Business
50-59 years
Reviewed: 8 years ago (05/10/2017)
Date of experience: 10/2017

Das Personal beim Frühstück hat zu lächeln vergessen . Schade

Guten Tag, vielen Dank für Ihre Rückmeldung, auch wenn Sie das Lächeln unserer Servicemirtarbeiterin vermisst haben. Um uns stetig zu verbessern sind wir für solche Rückmeldungen dankbar. Wir werden dies gerne weiterleiten und hoffen, Sie bei einer anderen Gelegenheit wieder bei uns willkommen heissen zu können.
Mit frohem Luzernergruss, Ursula Brun, Front Office
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (01/10/2017)
Date of experience: 09/2017

Fine stay at a nice hotel in a perfect location. Would like to stay here if we return to Lucerne

Dear Guest, Thank you very much for your kind rating. We are glad you liked your stay in Lucerne and in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. We are looking forward to welcoming you in our hotel soon again. Greetings from Lucerne Adrienn Tulok Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (26/09/2017)
Date of experience: 09/2017

Charmantes kleines Hotel wo man merkt, dass es ein Familienbetrieb ist.

Lieber Gast

Vielen Dank für Ihre Rückmeldung. Wir schätzen diese sehr, ob positiv oder konstruktiv.
Wir würden uns freuen Sie bald wieder in unserem Hotel begrüssen zu dürfen.

Mit frohem Luzernergruss

Adrienn Tulok, Rezeption
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (23/09/2017)
Date of experience: 09/2017

The hotel is at a very convenient location, but the room is rather small and the setting of the room furniture is strange.

No Public Name
Business
40-49 years
Reviewed: 8 years ago (15/09/2017)
Date of experience: 09/2017

A very good hotel, especially given the price. However the room is very small..

Dear Guest

Thank you very much for your review. We are glad you enjoyed your stay. We would be happy if you could visit us in the near future again.

Kind regards,

Adrienn Tulok
Front Desk
By Christopher Roberts
Leisure travelers
70-79 years
Reviewed: 8 years ago (15/09/2017)
Date of experience: 09/2017

Good overall, but breakfast disappointing, especially lack of varieties of bread, and rolls, normally a strong feature of Swiss breakfast

Dear Guest

Thank you very much for your review. We are glad you enjoyed your stay. We would be happy if you could visit us in the near future again.

Kind regards,

Adrienn Tulok
Front Desk
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (13/09/2017)
Date of experience: 09/2017

Hotel hat keinen Aufenthaltsraum, Zimmer zu klein, dunkel (zum Innenhof)

Wir freuen uns über unsere Gäste, ob es positiv oder konstruktiv ist. Wir freuen uns, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Grüße aus Luzern
By Allan tubb
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/09/2017)
Date of experience: 09/2017

Ok but rude girl on desk when questioned about dogs being keep in rooms

Hello, many thanks for your reviw. We are happy to know, that you liked your stay with us and that you had a great experience. Do you remember the name of the gril?
We would be happy to welcome you again at another occasion and send you our best regards from Lucerne.

Ursula Brun
Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (12/09/2017)
Date of experience: 09/2017

Overall great experience....one suggestion: pls provide safe deposit lockers in the room.

Hello, many thanks for your reviw. We are happy to know, that you liked your stay with us and that you had a great experience. All our rooms are equipped with a safe.
We would be happy to welcome you again at another occasion and send you our best regards from Lucerne.

Ursula Brun
Front Office
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