Hotel De La Paix hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 5,701 reviews across 10 portals
:
By Susan Tynan
Leisure travelers
60-69 years
Reviewed: 8 years ago (11/09/2017)
Date of experience: 07/2017

Loved everything. Would recommend to friends to stay there

Hello, thank you very much for your kind review. It always encourages the whole team when our guests enjoyed their stay. We yould be very happy to welcome your friends or you at another occasion.

Best wishes from Lucerne

Ursula Brun
Front Office
By Zehava avioz
Leisure travelers
50-59 years
Reviewed: 8 years ago (10/09/2017)
Date of experience: 09/2017

I recommend the hotel. Very good and kind service. Location perfect. Good breakfast. Tnx a lot,

Good evening, many thanks for your great reply. We are very pleased that you enjoyed your stay with us. In addition we are happy that you liked the location right in the old city. We would be happy to see you again at another oocasion.

Best wishes from Lucerne

Ursula Brun
Front Office
By Mengyu
Leisure travelers
20-29 years
Reviewed: 8 years ago (09/09/2017)
Date of experience: 09/2017

The room is bigger than usual ones in Europe. The staff there are very kind and helpful.

Hello

Thank you very much for your kind review. We are happy to learn, that you liked your stay with us and our services. This encourages the team to continue this way.
It would be with great pleasure to welcome you again at another occasion.

Best wishes from Lucerne

Ursula Brun
Front Office
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (05/09/2017)
Date of experience: 09/2017

I would stay here again. The staff was very pleasant and eager to accommodate. The room was small, but included a fan and I could open the window to a balcony for air. I will stay here again.

Hello, many thanks for your kind review. We are very happy that you've been satisfied with our services, This encourages the whole team to continue this way. It would be with great pleasure to welcome you again in the future.

Best regards from Lucerne

Ursula Brun
Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (03/09/2017)
Date of experience: 08/2017

the location of this hotel is great. We got the triple room. it's pretty small. No AC but there is a fan. Since it's facing the street, you get a nice balcony view over the street. but it's also loud because of it's facing the streets. Breakfast was good.

Good day, many thanks for your kind review. We are pleased that you liked the location and our breakfast. In a City Hotel unfortunately you've always street noice. We'd this exeptional summer with really hot days. All we can provide are fans, to our guests.
By Vassilakis
Leisure travelers
40-49 years
Reviewed: 8 years ago (03/09/2017)
Date of experience: 08/2017

Gutes und nicht zu teuer Hotel

Guten Tag, herzlichen Dank für Ihre Rückmeldung. Wir freuen uns, dass wir Sie mit unserem Preis- Leistungsverhältnis überzeugt und Sie sich bei uns wohlgefühlt haben. Es würde uns sehr freuen, Sie bei einer anderen Gelegenheit wieder bei uns willkommen zu heissen.

Mit frohem Luzernergruss

Ursula Brun
Front Ofiice
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (01/09/2017)
Date of experience: 08/2017

Great location and very friendly helpful staff. Only complaint was heat in rooms .Even with fan on it was very hot in the night.

DearGuest

Thank you very much for your kind and detailed, positive rating. We are happy you enjoyed your stay once more and that you are so satified with our service. We are very sure guests in the near future will appreciate your writing.

We are looking forward to hopefully welcoming you again soon.

Take care and kind regards,

Valentina Esposito
Front Office
By Ivan
Leisure travelers
40-49 years
Reviewed: 8 years ago (31/08/2017)
Date of experience: 08/2017

Overall good but break fast options to be increased.

Dear Ivan

Thank you very much for your kind and detailed, positive rating. We are happy you enjoyed your stay once more and that you are so satified with our service. We are very sure guests in the near future will appreciate your writing.

We are looking forward to hopefully welcoming you again soon.

Take care and kind regards,

Flavia Steiger
Front Office
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (30/08/2017)
Date of experience: 08/2017

Etwas klein, aber sauber und Zentral!

Guten Tag, vielen Dank für Ihre Rückmeldung, nur so können wir uns laufend verbessern. Wir bedauern, dass das Zimmer nicht Ihren Vorstellungen entsprach. Melden Sie sich bei uns an der Reception. Wir versuchen immer, eine Lösung zu finden, damit unsere Gäste sich wohlfühlen. Mit frohem Luzernergruss, Ursula Brun, Front Office
No Public Name
Business
40-49 years
Reviewed: 8 years ago (24/08/2017)
Date of experience: 08/2017

Sauberes Hotel gute lage

Guten Tag
Besten Dank für nette Rückmeldung. Es freut uns, dass Ihnen der Aufenthalt bei uns gefallen hat und Sie sich wohlgefühlt haben. Wir würden uns sehr freuen, Sie bei einer anderen Gelegenheit wieder bei uns willkommen zu heissen.

Mit frohem Luzernergruss, Ursula Brun, Front Office
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