Hotel De La Paix hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 5,701 reviews across 10 portals
:
No Public Name
Business
30-39 years
Reviewed: 8 years ago (27/07/2017)
Date of experience: 07/2017

very small room and uncomfortable mattress, however great location

Dear Guest

Many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion.

Greetings from Lucerne
Adrienn Tulok, Front Desk
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (27/07/2017)
Date of experience: 07/2017

buono nel complesso... il divano letto un po' scomodo.

By Hugo Reyes
Leisure travelers
50-59 years
Reviewed: 8 years ago (26/07/2017)
Date of experience: 07/2017

Excellent attention, even we left the Hotel very early we received a Breakfast kit. Maybe a little bit expensive

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (23/07/2017)
Date of experience: 07/2017

It was a very good hotel. We had a big room! We had a very good sleep in the middle of the city!

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (22/07/2017)
Date of experience: 07/2017

Wir waren mit der Lage, mut der Sauberkeit und Service, sehr zufrieden.

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (19/07/2017)
Date of experience: 07/2017

we had a very nice time and enjoyed our time the staff were very helpful and helped make our visit very pleasant.

By Katie
Business
30-39 years
Reviewed: 8 years ago (19/07/2017)
Date of experience: 07/2017

I would NOT recommend this hotel as it does not have air conditioning or standard amenities, they had mosquitos, and the rooms are so unbelievably tiny that you will feel claustrophobic. Staff was nice but I would definitely not recommend this hotel.

Dear Katie,
Usually people look extactely what kind of amenties they need and depending of their need they book the hotel.
If AC was so important for you why you have choosen our Hotel? It's well noted that we do NOT have AC.
Why didn't you came to the Front Desk that you didn't liked the room?
By the check - out we have asked you if everything was alright and you said YES, but on a review your telling something completetly different.
Please advice people first if something is wrong, give the opportunity to people to help you.
It' too simple to leave a bad review without telling the truth at the front desk.


Greetings from Lucerne , Valentina Esposito
By Mark Bishop
Leisure travelers
50-59 years
Reviewed: 8 years ago (18/07/2017)
Date of experience: 07/2017

Very good. The staff were lovely and helpful. Air conditioning would have been good as we were there then when it was quite warm but overall the experience was very positive.

Dear guest, many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion. Best wishes from Lucerne, Ursula Brun, Front Office
By barry
Leisure travelers
60-69 years
Reviewed: 8 years ago (18/07/2017)
Date of experience: 07/2017

food was good but wine prices on the high side

Dear guest, many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion. Best wishes from Lucerne, Ursula Brun, Front Office
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (18/07/2017)
Date of experience: 07/2017

Yes enjoyed the stay

Dear guest, many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion. Best wishes from Lucerne, Ursula Brun, Front Office
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