Hotel De La Paix hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 5,701 reviews across 10 portals
:
No Public Name
Business
60-69 years
Reviewed: 8 years ago (16/07/2017)
Date of experience: 07/2017

I am travelling a lot for business purposes and I arrived without any sleep the night before. I spent 5 nights in this hotel and had an exceptionally pleasant and relaxing stay. I can recommend this hotel and will return.

Dear guest,
many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion. We just do not understand why you gave us only 20% ? :( Maybe you have pushed the wrong button...
Greetings from Lucerne
Adrienn Tulok, Front Desk
By Stella Chan
Leisure travelers
70-79 years
Reviewed: 8 years ago (14/07/2017)
Date of experience: 07/2017

I thought it was a very charming hotel with history behind it. The location was excellent and the staff very friendly. I would definitely recommend this hotel to friends.

Dear guest, many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion. Best wishes from Lucerne, Ursula Brun, Front Office
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (13/07/2017)
Date of experience: 07/2017

comfort, nice, warm and the employer are all very patient and passionate

Dear guest, many thanks for your kind request. We are happy to learn, that you liked your stay with us. Such positive feedbacks motivate us to keep on going and to improve every day. It would be with great pleasure to welcoming you at another occasion. Best wishes from Lucerne, Ursula Brun, Front Office
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (13/07/2017)
Date of experience: 07/2017

Convenient location. But rooms are only at average

Dear guest, many thanks for your feedback. We always appreciate our guests impressions, whether it is positive or negative. Only like this we can improve and become better. The hotel de la Paix is an old and traditional house and we continuously are furnishing the rooms to make our guest feel comfortable. Best regards, Ursula Brun, Front Office
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (13/07/2017)
Date of experience: 07/2017

We had a very pleasant stay and the staff was friendly and helpful.

Dear ugest, thank you very much for your kind feedback. We are happy to learn, that you liked your stay in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. Such inputs motivate us to go on this way and improve every day. Best regards from Lucerne, Ursula Brun, Front Office
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (12/07/2017)
Date of experience: 07/2017

Ein gut geführtes Hotel im Zentrum von Luzern, absolut empfehlenswerg

Guten Tag, herzlichen Dank für Ihre tolle Rückmeldung. Positive Feedbacks motivieren das ganze Team. Nur so können wir uns laufend verbessern. Es würde uns sehr freuen, Sie bei einer anderen Gelegenheit wieder bei uns willkommen zu heissen. Mit frohem Luzernergruss, Ursula Brun, Front Office
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (11/07/2017)
Date of experience: 07/2017

fine. whilst the staff were helpful, we just got the feeling from some of them that we were a burden

Dear Guest Thank you very much for your kind rating. We are glad you liked your stay in Lucerne and in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. We are looking forward to welcoming you in our hotel soon again. Greetings from Lucerne Valentina Esposito Front Office
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (08/07/2017)
Date of experience: 07/2017

It has a very good location. It's not expensive compared to others in the same area, but rooms are old and they're neither beautiful nor confortable.

Dear Guest Thank you very much for your kind rating. We are glad you liked your stay in Lucerne and in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. We are looking forward to welcoming you in our hotel soon again. Greetings from Lucerne Valentina Esposito Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (06/07/2017)
Date of experience: 06/2017

perfect location. the main problem was the air conditioning in the room. otherwise, I highly recommend this hotel for short 2-3 night stay.

Dear Guest Thank you very much for your kind rating. We are glad you liked your stay in Lucerne and in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. We are looking forward to welcoming you in our hotel soon again. Greetings from Lucerne Valentina Esposito Front Office
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (05/07/2017)
Date of experience: 06/2017

We had a nice stay in your hotel. Consider putting a new finish (in American English, we say "varnish") on the wood floor. Your note warning of a charge if the floor gets wet and damaged was a little offensive.

Dear Guest Thank you very much for your kind rating. We are glad you liked your stay in Lucerne and in our hotel. We always appreciate our guests feedback, whether it is positive or constructive. We are looking forward to welcoming you in our hotel soon again. Greetings from Lucerne Valentina Esposito Front Office
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