Hotel De Sèze hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,611 reviews across 10 portals
:
No Public Name
Business
30-39 years
Reviewed: 7 years ago (12/12/2019)
Date of experience: 12/2019

Très agréable, je reviens souvent et j’espère qu’à l’avenir , les points faibles seront corrigés.

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (10/12/2019)
Date of experience: 12/2019

Conforme a lo esperado

Estimada Señora Fernandez,

Le agradecemos el tiempo tomado para valorarnos, estamos orgullosos de que haya disfrutado su estancia.

Esperamos tenerle de nuevo como invitado en nuestro hotel para hacer de su estancia algo excelente.

Reciba un cordial saludo,

Dunia
Guest relation service
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (09/12/2019)
Date of experience: 12/2019

POOR, room was too small, closet too small, bed too small. and I asket for a room on high floor and it was on the first floor. I made the reservation two mounths before staying!!

Dear Mme Testori,

We thank you for staying at the Hotel de Sèze and for your review.

We apologize that our hotel did not meet your expectations and assure you that we do our outmost to create a nice guest experience.

Regarding the room assigment, it is done one week before your arrival and assign in accordance with the duration of the stay.

That being said, we duly note your remarks and will share them to improve our service.

We would be deligthed if you could give us another chance in a bigger room (superior category) and invite you to contact us directly on our e-mail : contact@hotel-de-seze.com

Best regards,

Emma
Guest relation services
By Elle
Friends
40-49 years
Reviewed: 7 years ago (04/12/2019)
Date of experience: 11/2019

Very nice hotel, great location, friendly service with English

Dear Mrs Mondro,

We are delighted to discover your lovely review regarding your stay at the Hotel de Sèze!

We assure you that we will share with our staff your comments.

We are looking forward to welcoming you back in a non distant future.

Yours sincerely,

Flavie
Guest relation service
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (04/12/2019)
Date of experience: 12/2019

Hotel bien placé dans le centre de bordeaux,hotel agreable et propre .chambre petite vu le niveau de prix demandé

Cher Madame Cassin,

Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour à l'Hôtel de Sèze.

Nous sommes ravis de constater que vous avez passé un agréable moment au sein de notre établissement. Nous pouvons vous recommander nos catégories Supérieure et Deluxe ou l'une de nos trois Suites lors de votre prochain séjour Bordelais, ces chambres étant plus spacieuses.

L'équipe de réception sera à nouveau ravie de vous accueillir prochainement.

Bien cordialement,
Flavie
Service Relation Clients
By Ana Sagastume
Couple
40-49 years
Reviewed: 7 years ago (04/12/2019)
Date of experience: 11/2019

Very bad, room was very VERY small, definitely not worth the price we payed! and the hotel very hard to find. Definitely will not recommend it!

Dear Ana,

We thank you for staying at the Hotel de Sèze and for your review.

We apologize that our hotel did not meet your expectations and assure you that we do our outmost to create a nice guest experience.

That being said, kindly be advised that the size of our Classic Rooms respect the rules of a 4 star hotels and we do propose 2 bigger categories as well as 3 Suites.

We duly note your remarks and will share them to improve our service.

We would be deligthed if you could give us another chance in the future and invite you to contact us directly on our e-mail : contact@hotel-de-seze.com

Best regards,

Flavie
Guest relation services
By Moi
Couple
30-39 years
Reviewed: 7 years ago (03/12/2019)
Date of experience: 12/2019

C'était correcte voilà.

Cher client,

Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour à l'Hôtel de Sèze.

Nous sommes ravis de constater que vous avez passé un agréable moment au sein de notre établissement.

L'équipe de réception sera à nouveau ravie de vous accueillir prochainement.

Bien cordialement,
Dunia
Service Relation Clients
By Meslier
Couple
70-79 years
Reviewed: 7 years ago (03/12/2019)
Date of experience: 12/2019

Excellent accueil, chambre très confortable, mais pas de douche séparée et obligation d’utiliser la baignoire peu accessible pour des personnes âgées.

By ruinier
Couple
70-79 years
Reviewed: 7 years ago (29/11/2019)
Date of experience: 11/2019

très satisfaisante, malgré la pluie....

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (28/11/2019)
Date of experience: 11/2019

Séjour court mais très agréable

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