Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,248 reviews across 10 portals
:
By Francesca Maritan
Leisure travelers
40-49 years
Reviewed: 10 years ago (01/08/2016)
Date of experience: 07/2016

I was staying because I had to go to the British Consulate as I had my passport stolen. For a not very nice reason I had a most wonderful experience with your hotel and if I return I shall stay again. Thank you.

Dear Francesca,

The Hôtel de Sèze**** staff in Bordeaux City has been pleased to welcoming you for your stay here.

Even though your passport had been stolen which explain your stay in our hotel, our staff was really glad to learn you "had a most wonderful experience".

We really look forward to welcoming you in the futur in the Hôtel de Sèze**** Bordeaux.

Best Regards,

Mickael
Guests Relations

Hôtel de Sèze**** Bordeaux
By Cory Tipton
Leisure travelers
30-39 years
Reviewed: 10 years ago (30/07/2016)
Date of experience: 04/2016

Okay. We were VERY disappointed with the size of the room and the fact that we couldn't even walk around the bed without falling on to it. The staff was very nice and helpful with questions about the town.

Dear Madam, Dir Sir,

We do thank you for chosen the Hôtel de Sèze**** to enjoy your stay in Bordeaux city.

We are pleased to learn that you enjoyed our profesional and kind staff. Our priority is making every guest satisfied.

We took note about your disapointment regarding your room size.
We will let our Hotel Manager knows. Please, apologize about this convenient.

We look forward to welcoming you in the future in the Hôtel de Sèze****.

Kind Regads,

Mickael F
Guests Relation
By David Novak
Leisure travelers
40-49 years
Reviewed: 10 years ago (24/07/2016)
Date of experience: 07/2016

Not great. The wifi did not work the entire 24 hours we were there. As mentioned before most of the staff just were not friendly. They acted as if they were put out to assist you. We came home from dinner and the front door was locked with a note that said 'I will be back soon, running a security check! What a joke. How about hire 2 people at night or install a camera system? I will never stay at your hotel again.

Dear Mr NOVAK,

We do thank you for your chosen the Hôtel the Sèze**** in Bordeaux City.

We apologize if you do not agree our safety rules during night.
We just remember you France is under french government rules about safe public and private spaces. We apply the french government process under "French Emergency state laws" to secure our hotel and every guests.

Moreover, on the hotel front door, a message mention the phone number to contact the night auditor who can be running during for security check and sometimes in order to answer for the guests requests (yes, during night it does exist).

We also let you know our staff (day and night) do all his best to bring every guests satisfaction.

Regarding WiFi, we met some troubles but from the tv screen you can also have an internet access..

Even if you seem disapointed by your first visit in our hotel, we really hope to welcoming you soon to make all our best: the aim: your satisfaction !

We look forward to welcoming you in the Hôtel de Sèze**** Bordeaux.

Best Regards,

Mickael F
Guest Relations
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (24/07/2016)
Date of experience: 07/2016

hôtel très bon situation
la chambre de luxe avec sa terrasse est géniale, super vue

Cher(e) client(e),

Nous vous remercions de l'intérêt que vous avez porté à L'Hôtel de Sèze**** pour votre séjour dans la ville de Bordeaux.

Nous sommes ravi d'apprendre que vous avez "globalement" apprécié votre séjour dans notre établissement.

Nous avons bien pris note de vos remarques concernant certains points négatifs et nous les transmettrons à nos différents chefs de service concerné.

Nous espérons avoir le plaisir de vous accueillir lors de votre prochain séjour à Bordeaux.

Dans cette attente.

Mickael F
Responsable Relations Clients
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (24/07/2016)
Date of experience: 07/2016

We had a great experience.

Dear Guest,

We do thank you for your comment about your stay in Hôtel de Sèze**** Bordeaux.

We took note about your note regarding our Service.
We will let the service knows.

Otherwse, we are pleased to read you enjoyed your stay with us.

We look forward to welcoming you in the futur.

Best Regards,

Mickael F
Guest Relations
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (24/07/2016)
Date of experience: 07/2016

Excellente. Hôtel calme cosy bien entretenu

Cher(e) client(e),

Nous vous remercions de l'intérêt que vous avez porté à L'Hôtel de Sèze**** pour votre séjour dans la ville de Bordeaux.

Nous sommes ravi d'apprendre que vous avez "globalement" apprécié votre séjour dans notre établissement.

Nous avons bien pris note de vos remarques concernant certains points négatifs et nous les transmettrons à nos différents chefs de service concerné.

Nous espérons avoir le plaisir de vous accueillir lors de votre prochain séjour à Bordeaux.

Dans cette attente.

Mickael F
Responsable Relations Clients
No Public Name
Leisure travelers
<20 years
Reviewed: 10 years ago (23/07/2016)
Date of experience: 07/2016

It was really nice ! Room was great!

Dear Guest,

We do thank you for your comment about your stay in Hôtel de Sèze**** Bordeaux.

We took note about your note regarding our Service.
We will let the service knows.

Otherwse, we are pleased to read you enjoyed your stay with us.

We look forward to welcoming you in the futur.

Best Regards,

Mickael F
Guest Relations
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (22/07/2016)
Date of experience: 07/2016

globalement très bonne

Cher(e) client(e),

Nous vous remercions de l'intérêt que vous avez porté à L'Hôtel de Sèze**** pour votre séjour dans la ville de Bordeaux.

Nous sommes ravi d'apprendre que vous avez "globalement" apprécié votre séjour dans notre établissement.

Nous avons bien pris note de vos remarques concernant certains points négatifs et nous les transmettrons à nos différents chefs de service concerné.

Nous espérons avoir le plaisir de vous accueillir lors de votre prochain séjour à Bordeaux.

Dans cette attente.

Mickael F
Responsable Relations Clients
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (20/07/2016)
Date of experience: 07/2016

Very good overall experience Staff is very welcoming and attentive

Dear Guest,

We do thank you for chosen the Hôtel de Sèze**** to stay in Bordeaux City.

We are pleased to read you enjoyed your stay with us.
We also took note about your comment regarding "the Salle de Bain floods". We will let our tecnhicien knows.

We look forward to welcoming you in the futur in Bordeaux City.

Best Regards,

Mickael F
Guests Relation
By Smith
Leisure travelers
60-69 years
Reviewed: 10 years ago (20/07/2016)
Date of experience: 07/2016

An excellent hotel in a very good location

Dear Guest,

We do thank you for chosen the Hôtel de Sèze**** to stay in Bordeaux City.

We are pleased to read you enjoyed your stay with us.

We look forward to welcoming you in the futur in Bordeaux City.

Best Regards,

Mickael F
Guests Relation
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