Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,248 reviews across 10 portals
:
No Public Name
Business
40-49 years
Reviewed: 10 years ago (08/07/2016)
Date of experience: 07/2016

Le plus pour les amateurs : un fumoir avec quelques bons cigares qui vous attendent...
Suffisamment rare pour être souligné.

Cher Monsieur ALARDIN,

Nous vous remercions de l'intérêt que vous avez porté à L'Hôtel de Sèze pour votre séjour dans la ville de Bordeaux.

Quel plaisir de lire vos commentaires et vos notes concernant les prestations de notre établissement ainsi que notre fumoir tout spécialement.

Notre Direction ainsi que toute notre équipe vous remercie d'avoir prit le temps de commenter votre séjour parmi nous.

Nous serions ravi de pouvoir vous accueillir lors de votre prochain séjour.

Dans cette attente, veuillez croire, Monsieur ALARDIN, en notre sincère considération.

Mickael F
Responsable Relation Clients
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (08/07/2016)
Date of experience: 07/2016

Parfait! Comfortable et chic.

Cher Monsieur WALKER,

Nus vous remercions de l'intérêt que vous avez porté à L'Hôtel de Sèze pour votre séjour dans la ville de Bordeaux.

Quel plaisir de lire vos commentaires et vos notes concernant les prestations de notre établissement.

Notre Direction ainsi que toute notre équipe vous remercie d'avoir prit le temps de commenter votre séjour parmi nous.

Nous serions ravi de pouvoir vous accueillir lors de votre prochain séjour.

Dans cette attente, veuillez croire, Monsieur WALKER, en notre sincère considération.

Mickael F
Responsable Relation Clients
By Rob Lilleness
Leisure travelers
40-49 years
Reviewed: 10 years ago (06/07/2016)
Date of experience: 07/2016

Pricey but nice. Great staff--helpful, willing to put up with me trying to speak French--though they spoke English. Really nice. And they really made me love Bordeaux. Great city!!!!

Dear Mr LILLENESS,

We do thank you for chosen the Hôtel de Sèze**** for your stay in Bordeaux City.

We are pleased to read your comments. We will let our Hotel Manager and our Departement Manager about the negative points about your stay regarding Breakfast and the extra bed child.

Every day is a challenge to our staff in every hotel facilities to find a solution and treat each guest as better as we can. So, we are satisfied to know our staff did it.

We look forward to welcoming you in the future in Bordeaux.

Best Regards,

Mickael F
Guest Relations
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (30/06/2016)
Date of experience: 06/2016

Wish the front desk staff as more friendly

Dear Mrs NGUYEN,

We do thank you for your interest in Hôtel de Sèze**** Bordeaux staying.

We took note about your comment. We really are surprised by your comment about "more friendly front desk".
We will let our Front Desk manager knows". We apoligize and we will do all our best to welcoming you as better as we can next time.

We look forward to welcoming you soon in Hôtel de Sèze**** Bordeaux in the future.

Best Regards,

Mickael F
Guest Relations
By HOULLE
Business
40-49 years
Reviewed: 10 years ago (28/06/2016)
Date of experience: 06/2016

Très bon hotel, dont le calme est fort appréciable

Madame HOULLE,

Nous vous remercions pour l'intérêt que vous avez porté à l'Hôtel de Sèze**** pour votre séjour dans la ville de Bordeaux.

Quel agréable plaisir de lire votre commentaire que vous avez pris le temps de rédiger afin de vous exprimer sur la qualité de l’accueil de et de nos services.

Nous sommes ravi d'apprendre que nos équipes aient pu répondre à vos attentes et que vous ayez apprécié le calme de notre établissement situé en plein cœur de la ville.

Nous serions ravi de pouvoir vous accueillir lors de votre prochain séjour à Bordeaux.

Dans cette attente, veuillez croire, Madame HOULLE, à l'expression de notre sincère considération.

Mickael F
Responsable Relation Clients
By J. Davis
Leisure travelers
30-39 years
Reviewed: 10 years ago (23/06/2016)
Date of experience: 06/2016

Wonderful experience. The staff was great. We really appreciated the staff's advice and willingness to help.

Dear Mrs DAVIS,

Thank you very much for your comment about your stay in the Hôtel de Sèze**** in Bordeaux City.It has been a pleasure to welcoming you.

Our staff is very glad to know you appreciated our advise and help in answer to your requests.

We look forward to welcoming you soon in Bordeaux.

Best Regards,

Mickael F
Guest Relations
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (22/06/2016)
Date of experience: 06/2016

Very good. Would definitely stay again.

Dear Guests,

We do thank you for you interest in staying in the Hôtel de Sèze*** in Bordeaux City.

Also, Thank you for your really good comment. We are pleased to know you fully enjoyed your stay with us.

We look forward to welcoming in your next stay.

Best Regards,

Mickael F
Guest Relations
No Public Name
Business
50-59 years
Reviewed: 10 years ago (20/06/2016)
Date of experience: 06/2016

Excelent service and well trained staff
Beuatiful deco.
But the noise of the ventilation inside the internal court was unsustainable. Impossible to sleep and open the window. I asked a quiet room not to get noise from the street but this was worst. In addition the room was next to the elevator.!! Definitely not a quiet room!!

Dear Guest,

We do thank you for writing us your comments about your stay in Hôtel de Sèze****, in Bordeaux City.

It's been a pleasure to welcoming you and we are glad your enjoyed your stay with us.

We took note about your quiet room requested. We apologize if the room was too noisy.

We will be pleased to welcoming you in the future in a quiet room. Please mention it on your new booking.

We look forward to seeing you soon.

Best Regards,

Mickael F
Guests Relations
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (20/06/2016)
Date of experience: 06/2016

I do not think the service was up to the prices charged

Dear Guest,

We do thank you for interest in staying in the Hôtel de Sèze**** in Bordeaux.

We took note about your comments. We apologize if our service did not satisfied you. Your comment will helps us in answering quickly to our hotel services problems.

We will let our Hôtel Manager knows and the Maid department about problems you have met during your stay with us.

We hope to welcoming you soon in the best way and look forward to seeing you in the future.

Best Regards,

Mickael F
Guest Relations
No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (18/06/2016)
Date of experience: 06/2016

Hotel was great rooms were fresh clean and big. Spa was amazing

Dear Mr MORISON,

We do thank you for spending your time writing your stay in Hôtel de Sèze**** comment.
Our team is really glad to know you enjoy our staff and hotel facilities.
It has been a real pleasure to welcoming you for your stay in Bordeaux City.
We took note about your breakfast mark. We will let our Restaurant manager know.

We look forward to welcoming you in the future.

Best Regards,

Mickael F
Guest Relations
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