Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,037 reviews across 12 portals
:
By Mary Campbell
Couple
60-69 years
Reviewed: 1 year ago (08/09/2024)
Date of experience: 09/2024

Location and staff at the Hotel made our holiday easier. Very informative reception staff. Always smiling. Cleaning staff also very polite. Thank you

Dear Madam Campbell,

Thank you so much for your kind words!
We're thrilled to hear that our location and staff contributed to making your holiday easier and more enjoyable. It's wonderful to know that our reception and cleaning staff made a positive impression with their helpfulness and smiles.
We look forward to welcoming you back in the future!

Best regards,

Céline
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (07/09/2024)
Date of experience: 09/2024

Nice, clean, good service. Nice look. As a test of quality, we used the stairs. Even that area was very nicely decorated

Dear HANS Thomas & Maj HOLBYE,

Thank you for your feedback!
We're glad to hear that you appreciated the cleanliness, service, and overall look of our hotel.
It's great to know that even the stairwell met your standards for quality and decoration.
We hope to welcome you back for another pleasant stay!

Best regards,

Céline -
No Public Name
Couple
50-59 years
Reviewed: 1 year ago (07/09/2024)
Date of experience: 09/2024

Great - the only downside was the problem with the a/c but it was a pity that it wasn’t resolved immediately

Dear Mrs BYFORD,
We would like to thank you for your comment. We sincerely apologize for the inconvenience caused by the air conditioning and we are glad to learn that you enjoyed your stay with us in spite of it.
We would be delighted to welcome you back very soon!
Best regards,
The Hotel de Sèze team
By Ernest McLean
Couple
60-69 years
Reviewed: 1 year ago (05/09/2024)
Date of experience: 08/2024

The experience was first class and very enjoyable and the location was located very close to main attractions and restaurants. We would be happy to return to this hotel on future trips to Bordeaux.

Dear Ernest McLean,

Thank you for your fantastic feedback!
We're delighted to hear that you had a first-class and enjoyable experience with us.
It's great to know that our location, close to the main attractions and restaurants, added to your stay.
We look forward to welcoming you back on your future trips to Bordeaux!

Best regards,

Céline -
By Desnoyers
Couple
80+ years
Reviewed: 1 year ago (05/09/2024)
Date of experience: 09/2024

Normalement bien compte tenu de l'offre

Chers Desnoyers,

Merci pour votre retour.
Nous sommes heureux que vous ayez trouvé votre séjour globalement satisfaisant.
N'hésitez pas à nous faire part de toute suggestion pour rendre votre prochaine visite encore plus agréable.
Au plaisir de vous accueillir à nouveau !

Bien à vous,

Céline -
No Public Name
Couple
20-29 years
Reviewed: 1 year ago (02/09/2024)
Date of experience: 09/2024

Très satisfaite de l’hôtel et de l espace bien être, chambre très agréable , hôtel magnifique

Chère Madame CANGIALOSI,
Nous vous remercions chaleureusement d'avoir pris le temps de nous laisser ce commentaire. Nous nous réjouissons de lire que vous avez apprécié l'ensemble de nos prestations, de la chambre au Spa. Sachez que vos compliments seront partagés avec l'ensemble de nos équipes et seront hautement appréciés.
Au plaisir de vous recevoir de nouveau très prochainement!
Bien cordialement,
L'équipe de l'Hôtel de Sèze
By Philippe de Jonquières
Business
50-59 years
Reviewed: 1 year ago (28/08/2024)
Date of experience: 08/2024

Parfait a un détail près ; un peu ridicule et sans importance . Je n’ai pas trouvé les chaînes TV de CNEWS et de LCI bien que affichées au programme . Du coup je me suis posé la question si cela était un choix politique de la direction en conformité avec la Doxa de la mairie de Bordeaux … mais ce commentaire personnel est un jugement de valeur n’attendant aucune réponse de votre part !

Cher Monsieur Philippe de Jonquières,

Merci pour votre retour et pour avoir pris le temps de partager votre expérience.
Nous sommes ravis que votre séjour ait été presque parfait, à ce petit détail près.
Nous tenons à vous assurer que l'absence des chaînes mentionnées n'était pas intentionnelle, mais nous prendrons en compte votre observation pour vérifier et résoudre ce problème.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bordeaux.

Bien cordialement,

Céline -
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (28/08/2024)
Date of experience: 08/2024

We keep going back to the Hotel de Sèze because it is a lovely boutique hotel, so perfectly located, with great service, and at a very reasonable price.

Dear Mr. Sutton,

We are deeply greateful for your nice comment regarding your stay.

On behalf of every member of our establishment, thank you !

The Hotel de Sèze is looking forward to welcoming you again.

Yours sincerely,

Xhulia
Guest relation services
By Luigi
Couple
60-69 years
Reviewed: 1 year ago (25/08/2024)
Date of experience: 08/2024

Sicuramente tornerei

Signor Luigi Rosica,

Siamo lieti di leggere la sua recensione!
È stato un vero piacere accoglierla nel nostro hotel!

Non esiti a contattarci direttamente per la sua prossima prenotazione,

Saremo lieti di sentirla,

Cordiali saluti,
Xhulia - Servizio clienti
No Public Name
Business
70-79 years
Reviewed: 1 year ago (23/08/2024)
Date of experience: 08/2024

Positive tout effet.

Cher monsieur Tommasoni,

Nous vous remercions pour vos gentils mots, également d'avoir pris le temps de nous laisser votre évaluation suite à votre séjour au sein de notre établissement.

Nous espérons vous accueillir de nouveau prochainement au sein de notre établissement.

Bien à vous,

Céline -
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