Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 5,968 reviews across 12 portals
:
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (27/07/2024)
Date of experience: 07/2024

Perfect location - for a short trip to Bordeaux.

Dear Ms Berger,

Thank you for taking time to leave us a comment following your stay at the Hôtel de Sèze.

We are pleased to note that you much appreciated the central location of our property, and that you enjoyed our services and facilities.

We were delighted to welcome your family, and are hoping to welcome you again in the near future !

Sincerely,
Jade - front desk

No Public Name
Alone
60-69 years
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

Tres satisfaite
Autant de la réception que la liste propreté et grand salle de bain

Chère Annie,

Nous vous remercions pour votre commentaire !
Nous sommes ravis d'apprendre que vous êtes très satisfaite de votre séjour et espérons avoir le plaisir de vous accueillir à nouveau bientôt au sein de l'hôtel de Sèze.

Bien à vous,

Céline -
By Estorick
Couple
70-79 years
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

always very happy to stay

Dear Sir Estorick,

Thank you for your loyalty and your kind comments.

We are delighted to read that you enjoyed your stay with us. It is always a pleasure to welcome you to the Hôtel de Sèze.

We look forward to welcoming you again.

Kind Regards,

Marjorie - Front Desk

By Kjetil Wendelborg
Couple
60-69 years
Reviewed: 1 year ago (19/07/2024)
Date of experience: 07/2024

Overall a very nice hotel! Good value also!

Dear Kjetil Wendelborg,

The entire team at the Hotel de Sèze would like to thank you for sharing your feedback and we are delighted that you enjoyed your stay at the Hotel de Sèze.

We look forward to welcoming you back soon.

The whole team remains at your disposal,

Best regards,

Céline -
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (18/07/2024)
Date of experience: 07/2024

Sjarmerende lite hotell midt i smørøyet av byen. Rent og pent. Kommer gjerne igjen.

Kjære Siv-Anne,

Takk for at du delte din erfaring og la igjen din anmeldelse. Vi er glade for at du likte oppholdet ditt på Hotel de Sèze, og ser frem til å ønske deg velkommen tilbake snart.

Med vennlig hilsen,

Céline -
No Public Name
Business
60-69 years
Reviewed: 1 year ago (18/07/2024)
Date of experience: 07/2024

excellent service, je suis un habitué de l'hotel

Cher Monsieur Fares,

Nous vous remercions pour votre fidélité et votre commentaire élogieux !
Nous sommes ravis de lire que vous appréciez nos services. C’est toujours un plaisir de vous accueillir à l'Hôtel de Sèze.

Au plaisir de vous accueillir de nouveau,

Bien à vous,

Marjorie - La Réception
By Not happy
Couple
50-59 years
Reviewed: 1 year ago (18/07/2024)
Date of experience: 07/2024

I am disappointed that the hotel did not honor my booking of room with breakfast included and now will not even answer my emails. I feel scammed and will not recommend hotel.

Dear Mrs Denardo,

We are very sorry for the error made by the reception team who gave you the wrong information and we understand your dissatisfaction.
Please be assured that a refund has been made for the breakfasts you did not eat.
We have taken your feedback into account and will do our utmost to improve.

We remain at your disposal and hope to welcome you back to change your opinion of our hotel.

Céline-
No Public Name
Couple
50-59 years
Reviewed: 1 year ago (17/07/2024)
Date of experience: 07/2024

Très bien. Personnel au petit soin et très professionnel

Cher Monsieur Bachene,

Nous vous remercions pour votre fidélité, ainsi que pour votre gentil commentaire.

Nous nous ferons un plaisir de vous accueillir de nouveau au sein de l'hôtel de Sèze pour un prochaine séjour.

Toute l'équipe reste à votre disposition,

Bien à vous,

Céline -
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (17/07/2024)
Date of experience: 07/2024

Hôtel bien situé, chambre un peu petite, nous essaierons un chambre plus spacieuse à notre prochaine venue.

Cher Monsieur Thierry Laurent,

Nous vous remercions de partager votre expérience au sein de notre établissement.
Nous vous invitons à nous contacter afin d'organiser au mieux votre prochain séjour et vous recommander la catégorie de chambre adéquate.

Au plaisir de vous accueillir prochainement à l'hôtel de Sèze de Bordeaux,

Toute l'équipe de la réception reste à votre disposition,

Bien à vous,

Céline -
By Roman
Business
50-59 years
Reviewed: 1 year ago (15/07/2024)
Date of experience: 07/2024

It was an excellent stay

Dear Roman,

Thank you so much for your kind review. We are thrilled to read that you enjoyed your stay in our property !

It was a real pleasure to welcome you in our establishment and we are hoping to see you again soon.

Kind regards,

Constance
Guest Relations Service
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