Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,237 reviews across 10 portals
:
By Y
Family
40-49 years
Reviewed: 2 years ago (11/09/2024)
Date of experience: 09/2024

Plutôt bonne expérience

Cher Y,

Merci pour votre commentaire ! Nous sommes heureux que vous ayez eu une expérience plutôt positive, mais regrettons que tout n'ai pas été à la hauteur de vos attentes.
Nous espérons que vous nous laisserez l'opportunité de nous rattraper lors d'un prochain séjour dans notre établissement.

Bien cordialement,

Céline
No Public Name
Business
40-49 years
Reviewed: 2 years ago (11/09/2024)
Date of experience: 09/2024

Bien mais quelques manques

Cher Stéphane Josse,

Merci pour votre retour.
Nous sommes heureux d'apprendre que vous avez apprécié votre séjour, mais nous sommes également désolés d'apprendre qu'il y a eu quelques manquement.
N'hésitez pas à nous faire part de vos suggestions, cela nous aidera à améliorer nos services pour vous offrir une expérience encore plus agréable lors de votre prochaine visite.

Bien cordialement,

Céline
By Imoberdorf
Couple
40-49 years
Reviewed: 2 years ago (11/09/2024)
Date of experience: 09/2024

Très bien et encore mieux que notre venu en juin

Cher Imoberdorf;

Merci infiniment pour ce magnifique retour !
Nous sommes ravis d'apprendre que votre séjour a été encore meilleur que celui du mois de juin.
C’est toujours notre objectif de dépasser les attentes de nos clients.
Au plaisir de vous accueillir à nouveau pour de nouveaux moments inoubliables !

Bien cordialement,

Céline
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (10/09/2024)
Date of experience: 09/2024

Excellent ,good central location

Dear Sir Hermiston,

Thank you for your kind words!
We're thrilled to hear you enjoyed your stay at our hotel and had a great time in this beautiful city.
We look forward to welcoming you back soon!

Best regards,

Céline
By Fiona O’Donovan
Couple
40-49 years
Reviewed: 2 years ago (10/09/2024)
Date of experience: 09/2024

Amazing hotel in a beautiful city!

Dear Madam O’Donovan,

Thank you for your kind words!
We're thrilled to hear you enjoyed your stay at our hotel and had a great time in this beautiful city.
We look forward to welcoming you back soon!

Best regards,

Céline -
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (10/09/2024)
Date of experience: 09/2024

A very enjoyable stay, the staff were very friendly, helpful and professional. The hotel was one of the best 4* hotels this year in France

Dear Sir Hurdle,

Thank you for your wonderful feedback!
We're delighted to hear that you had such an enjoyable stay and that our staff's friendliness, helpfulness, and professionalism stood out.
It's an honor to be considered one of the best 4-star hotels you've experienced in France this year.
We look forward to welcoming you back in the future!

Best regards,

Céline -
No Public Name
Business
40-49 years
Reviewed: 2 years ago (09/09/2024)
Date of experience: 09/2024

Nice clean comfortable hotel in a convenient location.

Dear Madam Dochow,

Thank you for your kind comment.

We are glad to read that you had a pleasant stay and that you particularly appreciated the cleanliness of your room and the location of our establishment.

We hope to welcome you again during your next stay in Bordeaux.

Yours faithfully

Marjorie - Front Desk
By Mary Campbell
Couple
60-69 years
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

Location and staff at the Hotel made our holiday easier. Very informative reception staff. Always smiling. Cleaning staff also very polite. Thank you

Dear Madam Campbell,

Thank you so much for your kind words!
We're thrilled to hear that our location and staff contributed to making your holiday easier and more enjoyable. It's wonderful to know that our reception and cleaning staff made a positive impression with their helpfulness and smiles.
We look forward to welcoming you back in the future!

Best regards,

Céline
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Nice, clean, good service. Nice look. As a test of quality, we used the stairs. Even that area was very nicely decorated

Dear HANS Thomas & Maj HOLBYE,

Thank you for your feedback!
We're glad to hear that you appreciated the cleanliness, service, and overall look of our hotel.
It's great to know that even the stairwell met your standards for quality and decoration.
We hope to welcome you back for another pleasant stay!

Best regards,

Céline -
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Great - the only downside was the problem with the a/c but it was a pity that it wasn’t resolved immediately

Dear Mrs BYFORD,
We would like to thank you for your comment. We sincerely apologize for the inconvenience caused by the air conditioning and we are glad to learn that you enjoyed your stay with us in spite of it.
We would be delighted to welcome you back very soon!
Best regards,
The Hotel de Sèze team
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