Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,237 reviews across 10 portals
:
By Vacher
Couple
50-59 years
Reviewed: 2 years ago (16/08/2024)
Date of experience: 08/2024

Très correcte dans l'ensemble

Cher Monsieur / Chère Madame,

Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience dans notre hôtel. Nous sommes reconnaissants de vos commentaires positifs et nous sommes heureux d'apprendre que votre séjour a été satisfaisant dans l'ensemble. Nous nous efforçons d'offrir une expérience exceptionnelle à tous nos clients. Nous espérons vous accueillir à nouveau à l'avenir.

Bien à vous,

Céline
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (16/08/2024)
Date of experience: 08/2024

Xxxxxxxxxxxxx…………..
Ggggggggg

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (16/08/2024)
Date of experience: 08/2024

Nice hotel with great location!

Dear Galina Bentsman,

Thank you for your kind comment. We are pleased to hear that you enjoyed the location of our hotel. Our priority is to provide a convenient and comfortable stay for all our guests. We appreciate your positive feedback and look forward to welcoming you back in the future.

Best regards,

Céline
By Mostafa
Couple
40-49 years
Reviewed: 2 years ago (15/08/2024)
Date of experience: 08/2024

I had to book a room last minute and the staff was so helpful and kind to help us

Dear Mostafa,

Thank you for taking the time to leave us this nice review.

We are delighted to hear that our staff were able to help you book a room at the last minute and were helpful and friendly during your stay. Our priority is to provide an exceptional service and we are pleased that we have met your expectations.

We look forward to welcoming you back in the future.

Best regards,

Front desk team
No Public Name
Family
50-59 years
Reviewed: 2 years ago (15/08/2024)
Date of experience: 08/2024

Wonderful experience. Very recommendable

Dear Cristina Zamarron Sobrinos,

Thank you for your wonderful feedback!
We’re thrilled to hear that you had such a positive experience with us.
Your recommendation means a lot to us.
We look forward to welcoming you back in the future!

Best regards,

Céline
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

Hotel par excellence et un location tres convenient

Chère madame Kelly,

Merci beaucoup pour votre commentaire élogieux !
Nous sommes ravis que vous ayez trouvé notre hôtel par excellence et notre emplacement très pratique.
Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Bien cordialement,

Céline -
By berthon
Couple
70-79 years
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

le prix est exorbitan vu les chambres .Avons changé pour le Majestic

Cher(è) Monsieur/Madame BERTHON,

Nous vous remercions d’avoir pris le temps de nous laisser un avis. Nous sommes navrés
que votre expérience chez nous n’ait pas été à la hauteur de vos attentes et prenons en
considération vos remarques pour améliorer la qualité de notre service.
En espérant avoir le plaisir de vous accueillir à nouveau bientôt.

Je vous prie de croire, Cher(è) Monsieur/Chère Madame Berthon, à nos sincères salutations.

Jonathan LEFEBVRE
Chef de réception
No Public Name
Alone
30-39 years
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

Alles war ok freundlicher Team!

By Ian Wylie
Couple
50-59 years
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Very dissatisfied. We booked using Booking.com and were not told in advance that the hotel spa would be closed during our stay. We specifically chose this hotel because it had a spa and I wanted my wife to have some treatments as part of my wedding anniversary gift to her. The hotel has refused to refund us our money.

No Public Name
Family
50-59 years
Reviewed: 2 years ago (08/08/2024)
Date of experience: 08/2024

Séjour régulier dans cet hôtel
Un peu moins de service que les années passées

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