Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 5,969 reviews across 12 portals
:
By Hyde
Couple
70-79 years
Reviewed: 2 years ago (21/09/2023)
Date of experience: 09/2023

Very nice, beautiful room

Dear Mr. HYDE,

We are deeply greateful for your nice comment regarding your stay.

On behalf of every member of our establishment, thank you !

The Hotel de Sèze is looking forward to welcoming you again.

Yours sincerely,

Caglar
Guest relation services
By Claudio
Friends
60-69 years
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

Siamo arrivati dopo l’una di notte come previsto e comunicato, tuttavia la stanza richiesta non era disponibile… così che ci siamo dovuti accontentare di un’altra piccola, buia e rumorosa. L’affaccio era nella chiostra, appena sopra sopra i motori dei contizionatori

Gentile Signor Floramanti,

La ringraziamo per aver trovato il tempo di condividere la Sua recensione completa sul Suo soggiorno nel nostro Hotel.

Ci dispiace che la sua esperienza non sia stata soddisfacente come si aspettava e saremmo stati in grado di reagire se fossimo stati informati immediatamente per intraprendere le azioni necessarie a risolvere il suo disagio.

Detto questo, prendiamo nota delle sue osservazioni e faremo del nostro meglio affinché non si ripeta.

Saremmo lieti se potesse darci un'altra possibilità in futuro e la invitiamo a contattarci direttamente al nostro indirizzo e-mail: contact@hotel-de-seze.com.

Cordiali saluti,

Caglar
Servizio relazioni con gli ospiti
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

Excellent hotel except for the weak wifi.

Dear Mrs. KLEIN,

We are deeply greateful for your nice comment regarding your stay.

On behalf of every member of our establishment, thank you ! Please rest assured that we duly take into account your insightful remarks in order to improve our service quality.

The Hotel de Sèze is looking forward to welcoming you again.

Yours sincerely,

Caglar
Guest relation services
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (18/09/2023)
Date of experience: 09/2023

Laura at the front desk was FABULOUS… very efficient and very helpful and knowledgeable!!!

By Dénis aubin
Couple
60-69 years
Reviewed: 2 years ago (15/09/2023)
Date of experience: 09/2023

Très satisfait ,on ma organisé une visite vignoble.
Le personnel est très souriant

Cher Monsieur Aubin,

Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour à l'Hôtel de Sèze.

Nous sommes ravis de constater que vous avez passé un agréable moment au sein de notre établissement !

L'équipe de Réception espère vous accueillir à nouveau dans un futur proche.

Bien cordialement,

Caglar
Service Relation Clients
No Public Name
Business
60-69 years
Reviewed: 2 years ago (13/09/2023)
Date of experience: 09/2023

La situation de l’hôtel et le personnel est très agréable

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (12/09/2023)
Date of experience: 09/2023

Très bonne expérience si elle n'avait pas été gâchée par ce Brunch

No Public Name
Alone
60-69 years
Reviewed: 2 years ago (11/09/2023)
Date of experience: 09/2023

Excellent hotel avec des chambres de qualité, très bien placé au centre de Bordeaux.

No Public Name
Family
40-49 years
Reviewed: 2 years ago (11/09/2023)
Date of experience: 09/2023

Excellent. Very friendly staff particularly the lady on reception. Very helpful

No Public Name
Family
50-59 years
Reviewed: 2 years ago (11/09/2023)
Date of experience: 09/2023

It didn’t start well as you wouldn’t give my son the key to the room and he had to wait in the lobby on his own for 3 hours as it was 36 degrees outside

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