Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,041 reviews across 12 portals
:
By Conor Geraghty
Couple
60-69 years
Reviewed: 2 years ago (27/08/2023)
Date of experience: 08/2023

I wanted our holiday to start well. I am very pleased I chose the Hotel de Seze.

No Public Name
Friends
70-79 years
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Un très bon séjour..

Cher Monsieur Le Deschault De Monredon,

Nous vous remercions d'avoir pris le temps de nous laisser ce commentaire,

Nous sommes sincèrement ravis d'apprendre que votre séjour s'est très bien passé.

N'hésitez pas à nous contacter directement pour toute prochaine réservation,

Sincères salutations,

Julia
Service Relation Clients
By Nigel Cormack
Family
50-59 years
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Always an excellent place to stay. Staff are fantastic and extremely helpful and knowledgeable. It was the first trip for my parents and they loved their room with a balcony.

Dear Sir Cormack,

We thank you for your kind review and it was a pleasure for us to welcome you and your parents ! We hope to welcome the rest of your family for your next trip to Bordeaux !

Warmest regards,
Laura - The Front Desk
No Public Name
Friends
60-69 years
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Hotel troppo caro: camera standard, petit dejeune di scarsa qualità, servizio scarso.

Gentile Signor Papagni

La ringraziamo per averci dedicato il tempo necessario per condividere le Sue impressioni dopo il Suo soggiorno all'Hôtel de Sèze. Siamo sinceramente dispiaciuti per i problemi che ha incontrato. Non esiti a comunicarci eventuali problemi riscontrati durante il suo prossimo soggiorno.

Vorremmo ricordarle che la nostra struttura prende molto sul serio la soddisfazione dei clienti, quindi teniamo conto dei suoi commenti per migliorare, e siamo lieti di sapere che la posizione del nostro hotel è stata in grado di soddisfare le sue esigenze,

Saremo lieti di accogliervi nuovamente.

Saremo lieti di darvi nuovamente il benvenuto.
Julia
Ufficio relazioni con i clienti
By Oberdan
Couple
60-69 years
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Un hotel tres bon pour connetre Bordeaux. La prochaine fois je me reserve de faire l’experience du restaurant

Cher Monsieur Oberdan,

Nous vous remercions d'avoir pris le temps de nous écrire ce merveilleux commentaire suite à votre séjour à l'Hôtel de Sèze!

Toute l'équipe se joint à moi pour vous annoncer que c'est une belle récompense du travail fourni par tous, dans le but de vous offrir un service d'une qualité optimale et rendre votre séjour à Bordeaux spécial.

Lors de votre prochain séjour à Bordeaux, nous serons heureux de vous accueillir dans notre comptoir de Sèze.

Sincères salutations,

Julia
Service Relation Clients
By Felice Garofalo
Couple
60-69 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Molto soddisfacente.

Caro signor Felice,

Grazie per aver trovato il tempo di lasciarci questo gentile commento,

Abbiamo preso in considerazione il suo commento e vorremmo informarla che disponiamo anche di camere con doccia. Basta contattarci e comunicarci le vostre esigenze.

Inoltre, trattandosi di un hotel del centro città, ci sono camere piccole e camere più grandi a seconda della costruzione. Cerchiamo sempre di soddisfare al meglio le aspettative dei nostri ospiti e la ringraziamo ancora una volta per averci detto tutto, ci aiuta molto!

Saremo lieti di accogliervi nuovamente nella nostra struttura,

Cordiali saluti,

Julia - ricevimento
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Hotel De Seze was in a great location to explore Bordeaux and the surrounding region. Easy to walk to the sites in town. Hotel itself was beautiful and the rooms spacious & comfortable. Staff was exceptional.

Dear Mr. Anderson,

We are very happy to read that you enjoyed your stay in Bordeaux,

We would also like to thank you for your kind comment,

We hope to welcome you again in the future,

Warmest regards,

Julia - reception
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (19/08/2023)
Date of experience: 08/2023

Enjoyed both the property & friendly staff.

Dear Mr.Pierce,

We are delighted to read your lovely review regarding your stay at The Hotel de Sèze!

Please rest assured that your comments will be shared with the team.

We are looking forward to welcoming you back in the near future.

Yours sincerely,

Julia
Guest Relations Service
By Nadja E.
Family
50-59 years
Reviewed: 2 years ago (19/08/2023)
Date of experience: 08/2023

Excellent. Notamment le service, l'accueil et la propreté étaient remarquables. Tout comme la qualité du restaurant.

Chère Madame Ehret

Nous sommes ravis de lire votre agréable commentaire suite à votre séjour dans notre hôtel,

Ces mots nous vont droit au cœur et sont notre plus belle récompense !

Nous nous réjouissons de votre prochain séjour à Bordeaux,

Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées.

Julia
Service Relations Clients
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (19/08/2023)
Date of experience: 08/2023

super nice hotel, great location

Dear Mr.Hoffmann,

Thank you so much for your kind review. We are thrilled to read that you enjoyed your stay in our property !

It was a real pleasure to welcome you in our establishment and we are hoping to see you again soon.

Kind regards,

Julia
Guest Relations Service
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