Hotel De Sèze hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,074 reviews across 12 portals
:
No Public Name
Friends
60-69 years
Reviewed: 5 months ago (19/10/2025)
Date of experience: 10/2025

Although the room was very small, the location is superb! On arrival we couldn't unload our suitcases at the hotel since there is no special zone to park the car for this and it was very busy (sunday afternoon).

Dear Guest,
Thank you very much for taking the time to share your feedback and for your excellent rating.
We are delighted to read that you enjoyed our superb location, which indeed allows easy access to the main attractions.
We regret to hear that the size of your room and the lack of a dedicated drop-off area made your arrival less convenient. Your comments are very valuable to us, and we are reviewing possible improvements to make arrivals smoother for our guests, especially on busy days.
We hope to have the pleasure of welcoming you again soon for an even more comfortable stay for you and your dogs.
Ananda - Front Desk Team
No Public Name
Family
60-69 years
Reviewed: 5 months ago (16/10/2025)
Date of experience: 10/2025

Very nice hotel. Excellent service. Room was clean, space was good, everything operational. But the beds were too firm and the pillows were terrible! Pillows were lumpy and hard. Pillows should be soft and fluffy.

Dear Mrs. Foley,

We thank you so much for sharing your feedback!

We are delighted to hear that you enjoyed our hotel, service, and room quality. We truly appreciate your comments about the beds and pillows, we are sorry they weren’t to your comfort. Your input is valuable, and we will review our bedding options to ensure a better experience for our future guests.

We hope to have the pleasure of welcoming you back soon!

Best regards,

Clémence - Front desk
By mourlan
Couple
70-79 years
Reviewed: 5 months ago (14/10/2025)
Date of experience: 10/2025

Bonne expérience. Si nécessité, nous reviendrons en profitant du spa

Cher Mourlan,

Nous vous remercions pour votre commentaire !

Nous sommes ravis que vous ayez passé une bonne expérience parmi nous.
Ce sera un grand plaisir de vous accueillir à nouveau, et nous espérons que vous pourrez profiter pleinement de notre espace spa lors de votre prochain séjour.

Bien cordialement,

Clémence - La Réception
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (13/10/2025)
Date of experience: 09/2025

L'hôtel est très agréable , juste l'accueil à améliorer

Merci pour votre retour et votre bonne note. Nous sommes ravis que vous ayez trouvé notre établissement agréable.

Nous prenons bonne note de votre remarque concernant l’accueil et ne manquerons pas de la partager avec notre équipe afin d’améliorer encore la qualité de notre service.

Au plaisir de vous accueillir à nouveau prochainement a l'Hôtel de Sèze

Ananda - Front Desk Team
By Fabienne Karrer
Friends
60-69 years
Reviewed: 5 months ago (13/10/2025)
Date of experience: 10/2025

Un très formidable séjour

Chère Madame Karrer,

Nous vous remercions pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour. Ce sera un plaisir de vous accueillir à nouveau.

Emmanuelle - L'équipe de la Réception
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (12/10/2025)
Date of experience: 09/2025

Séjour très agréable dans un établissements irréprochable

No Public Name
Couple
30-39 years
Reviewed: 5 months ago (11/10/2025)
Date of experience: 10/2025

Bonne expérience pour cette première fois dans cet hôtel. L’ambiance est chaleureuse et cocooning. Nous nous sommes fait plaisir pour un weekend sans enfants.

No Public Name
Couple
60-69 years
Reviewed: 5 months ago (11/10/2025)
Date of experience: 10/2025

We loved our stay at the hotel. It was our second visit and we will definitely stay here again when we come back to Bordeaux. A special thank you to the waiter who looked after us in the bar last Saturday night and for breakfast service

No Public Name
Couple
70-79 years
Reviewed: 5 months ago (10/10/2025)
Date of experience: 09/2025

Very friendly staff, warm and comfortable hotel but a little overpriced and underwhelming breakfast so likely to try elsewhere on next visit.

Dear Rose Judith,

Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our friendly staff and found the hotel warm and comfortable. We're sorry to learn that the breakfast did not meet your expectations and that you felt the price did not fully reflect the value. Your comments are important to us, and we’ll certainly take them into account as we continue to improve our services.

We truly hope to have the opportunity to welcome you back and provide you with an even more satisfying experience in the future.

Warm regards,
Alya - Front Desk Team
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (10/10/2025)
Date of experience: 10/2025

En général, tout était parfait

Cher Monsieur Nahmias,

Un grand merci pour votre retour positif. Nous sommes ravis d’apprendre que tout a été parfait lors de votre séjour à l’Hôtel de Sèze.

Au plaisir de vous accueillir de nouveau très bientôt.

Bien cordialement,
Alya - La Réception
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