Hotel Domidea hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 4,399 reviews across 10 portals
:
No Public Name
Reviewed: 3 years ago (02/11/2022)
Date of experience: 10/2022

The hotel is not in a communicative place, the issue of transport is complicated.

Dear Ms Desislava,

Thank you so much for taking time out of your day to write down this review concerning your stay at Hotel Domidea.
We were surprised to read that you found some dust near the bedside table; the cleaning service has always received great reviews as you can read.
If you have informed us of what had happened during your stay, we could have checked and remedied our lack immediately.
Referring to the transportation, we are so sorry but we are not agree with yourcomment.
We are well connected to the centre of Rome: it can be reached by public transport (bus and subway, train from the tor sapienza station which is 500 meters away).
In addition, we offer on request the shuttle service from and to the metro stations Rebibbia ( line B ) and Repubblica ( Line A ).

Hoping to have you as our welcome guest soon, we send you our best regards,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (02/11/2022)
Date of experience: 10/2022

camera un po' rumorosa perchè di fronte ad una rimessa di autobus

Gentile Sig. Stracquadanio,
La ringraziamo per aver scelto il nostro business hotel e per aver lasciato una breve recensione.
Siamo felici che abbia valutato positivamente i nostri servizi, lo staff, la pulizia, la comodità delle nostre camere, spaziose e dotate di tutti i comfort.

Ci dispiace aver saputo solo dopo il suo soggiorno che la sua permanenza presso il nostro hotel non è stata del tutto soddisfacente a cause di rumori proveniente dall'esterno; se lo avessimo saputo prima probabilmente avremmo potuto offrirle una diversa sistemazione.

Faremo del nostro meglio affinché possa ricevere le migliori attenzioni e ci auguriamo di riaverla presto come nostro gradito ospite.

Cordiali Saluti,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (02/11/2022)
Date of experience: 10/2022

In Linea con le necessità del cliente generale
Le stanze un pochino esposte a rumori di vario tipo ma niente di eccessivamente fastidioso.

Gentile Cliente,
La ringraziamo per aver scelto il nostro hotel e per aver lasciato una breve recensione.
Siamo felici che abbia valutato positivamente i nostri servizi, lo staff, la pulizia, la comodità delle nostre camere, spaziose e dotate di tutti i comfort.
Faremo del nostro meglio affinché possa ricevere le migliori attenzioni e ci auguriamo di riaverla presto come nostro gradito ospite.

Cordiali Saluti,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (01/11/2022)
Date of experience: 10/2022

if you are going to rome as a tourist never stay there it very hard to get transport to the city

Dear Guest,
Thank you for taking the time in reviewing your recent stay at the Domidea.
We are so sorry to hear that our Hotel didn't meet your expectations. Referring to your complaint about our location, we are well connected to the city centre. It can be reached by public transport (bus and subway or train from the tor sapienza station which is 500 meters away). In addition, we offer, on request, the shuttle service from and to the metro stations Rebibbia ( line B ) and Repubblica ( Line A ).
With regard to the noises coming from the other floors we are sorry that these have created an inconvenience. We assure you that our staff called customers several times asking to be quiet and during the night even went up to the rooms.
About the reception staff, please accept our apologies if you felt treated in an unkind manner. Usually our staff, as you can read from the other feedbacks, has always had excellent reviews for both professionalism and kindness.
We really hope to welcoming you back soon at our Hotel.
Kind Regards,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Perfetto per business

Gentile Cliente,
La ringraziamo per aver scelto il nostro hotel e per aver lasciato una breve recensione.
Siamo felici che abbia valutato positivamente i nostri servizi, lo staff, la pulizia, la comodità delle nostre camere, spaziose e dotate di tutti i comfort.
Faremo del nostro meglio affinché possa ricevere le migliori attenzioni e ci auguriamo di riaverla presto come nostro gradito ospite.

Cordiali Saluti,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Terrible wouldnt let me dog stay there

Dear Guest,
Thank you for taking the time in reviewing your recent stay at the Domidea.
We are so sorry to hear that our Hotel didn't meet your expectations at all.
With regard to the noises coming from the other floors we are sorry that these have created an inconvenience. We assure you that our staff called customers several times asking to be quiet and during the night even went up to the rooms.
We have done everything we could do but unfortunately against the rudeness of the customers who caused this inconvenience it was not enough and we are sorry.
Regarding the breakfast and cleaning service, we would have been very pleased to be able to talk to you directly about these complaints, to check if there have been any shortcomings on our part.
As you can read from the reviews, our breakfast room and housekeeping service have always had excellent feedback.
With reference to the room, we recommend that you communicate any discontent to the Reception for future stays, in this way the staff would be able to offer you a different accommodation if necessary.

We really hope to welcoming you back soon at our Hotel.
Kind Regards,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (29/10/2022)
Date of experience: 10/2022

Ottimo hotel

Gentile Cliente,
La ringraziamo per aver scelto il nostro hotel e per aver lasciato una breve recensione.
Siamo felici che abbia valutato positivamente i nostri servizi, lo staff, la pulizia, la comodità delle nostre camere, spaziose e dotate di tutti i comfort.
Augurandoci di riaverla presto come nostro gradito ospite inviamo i nostri più cordiali saluti.


Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (27/10/2022)
Date of experience: 10/2022

Buena

Dear guest,

Thank you so much for taking time out of your day to write down this wonderful review concerning your stay.
We are happy that you have positively evaluated our services, the staff, the cleanliness, the comfort of our rooms, spacious and equipped with all comforts.
Looking forward to welcoming you back in the next future.

Kind Regards,

Caterina Innocenzi
Reception Manager
Hotel Domidea
No Public Name
Reviewed: 3 years ago (27/10/2022)
Date of experience: 10/2022

Would not advise to my friends

Dear Guest,
Thank you for taking the time in reviewing your recent stay at the Domidea.
We are so sorry to hear that our Hotel didn't meet your expectations at all and would not advise to your friends.
With regard to the pillows and beds smell we would really appreciated if you advised the reception; in this case we could have checked and if necessary changed room.
Regarding the receptionist that was rude with you, we would like to have more information about it; this comment is unusual for us; as you can read from other review, the kindness of our staff have always had excellent feedback. Anyway, please accept our apologies if you felt treated in an unkind manner.

We really hope to welcome you back soon at our Hotel.
Kind Regards,
Caterina Innocenzi
Front Office Manager
No Public Name
Reviewed: 3 years ago (26/10/2022)
Date of experience: 10/2022

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