Excelsior by Geisel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,876 reviews across 9 portals
:
No Public Name
Family
60-69 years
Reviewed: 4 months ago (03/11/2025)
Date of experience: 11/2025

El wifi no funciono bien

Dear Guest,

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We sincerely apologize for the inconvenience caused by the Wi-Fi connection. Your feedback is extremely valuable to us as it helps us identify areas for improvement and implement solutions to prevent similar issues in the future.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
40-49 years
Reviewed: 4 months ago (03/11/2025)
Date of experience: 11/2025

Eccellente, posizione strategica.

Dear Guest,

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Nikos
Family
Reviewed: 4 months ago (03/11/2025)
Date of experience: 10/2025

Sehr gut!

Lieber Nikos,

vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By Annegret Wegmann
Friends
50-59 years
Reviewed: 4 months ago (03/11/2025)
Date of experience: 11/2025

Das gesamte Personal war super freundlich, kompetent und zuvorkommend. Keine Wünsche offen!!! Das Zimmer ist im schönen bayrischen Landhausstil. Die Betten sind sehr gut. Das Badezimmer ist top top sauber, allerdings extrem klein. Da wir zum Städtetrip da waren und nicht zum Wellnessurlaub, passte es dennoch.
Die Lage des Hotels ist absolut genial. Nahe dem prallen Leben der Großstadt und doch ruhig. Parkhauspartnerschaft mit 15 Euro pro Tag bestens.
Frühstück reichhaltig und gut. Solide und vollkommen ausreichend, wenn auch nicht ‚grandios‘.
Besten Dank. Immer wieder!

Liebe Frau Wegmann,

vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Business
50-59 years
Reviewed: 4 months ago (01/11/2025)
Date of experience: 10/2025

Wie immer einwandfrei

Lieber Gast,

herzlichen Dank für Ihre erneute positive Rückmeldung und Ihre lobenden Worte zu Ihrem Aufenthalt bei uns.

Es freut uns sehr, dass Sie auch dieses Mal mit Zimmer, Sauberkeit und Service wieder vollumfänglich zufrieden waren. Ihr Vertrauen und Ihre Treue bedeuten unserem gesamten Team viel und sind für uns die schönste Bestätigung.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Group
60-69 years
Reviewed: 4 months ago (31/10/2025)
Date of experience: 10/2025

In addition to the great location, service and cleanliness, the atmosphere created by the staff is one of warmth, hospitality and friendliness.

Dear Guest,

Thank you very much for your wonderful review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Ruth
Alone
50-59 years
Reviewed: 4 months ago (31/10/2025)
Date of experience: 10/2025

Small room and small bed. Nice bathroom

Dear Ruth,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced.

Certainly, we strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short in your case. Your comments have been taken very seriously. We have already shared your feedback with the appropriate departments to ensure this does not happen again in the future.

We appreciate your feedback, as it helps us to continuously improve. Thank you again for bringing this to our attention. We would be delighted to have the opportunity to welcome you again and provide you with a much-improved hotel experience next time. Please feel free to call us at +49 (0) 89 55137 8193 or book online at www.excelsior-hotel.de using the booking code LOYALTY to enjoy a 10% discount on a future reservation.

Best regards from Munich,

The Hotel Excelsior by Geisel Team
By Gwendolyn Wallace
Couple
50-59 years
Reviewed: 4 months ago (30/10/2025)
Date of experience: 10/2025

Thank you to a great team from the time we arrived!

Dear Gwendolyn Wallace,

Thank you so much for your wonderful review and for taking the time to share your positive impressions with us.

We are delighted to hear that you felt welcome from the very first moment and that our team made such a positive impression on you. Your praise is a great motivation for us and confirms our daily commitment to the well-being of our guests.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Jennifer Arnold
Alone
30-39 years
Reviewed: 4 months ago (30/10/2025)
Date of experience: 10/2025

Very pleasant stay.

Dear Jennifer Arnold,

Thank you so much for your wonderful review and for taking the time to share your positive impressions with us.

We are delighted that you had such a pleasant stay with us and were completely satisfied with your room, the cleanliness, and our service.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
30-39 years
Reviewed: 4 months ago (30/10/2025)
Date of experience: 10/2025

Close proximity to train stations, shopping centres. Clean and room temperature was perfect for a cold day. Friendly staff

Dear Guest,

Thank you very much for your kind review and for taking the time to share your impressions with us.

We are delighted to hear that you appreciated our hotel's central location, its proximity to train stations and shopping facilities, and the cleanliness of your room. It is especially nice that you felt comfortable in the pleasantly cool room temperature on cold days. We will gladly pass on your praise to our friendly team, your positive feedback is a valuable motivation for us all.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
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