Excelsior by Geisel hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,911 reviews across 9 portals
:
By Hubert Kolbitsch
Alone
50-59 years
Reviewed: 1 year ago (18/11/2024)
Date of experience: 11/2024

Mein Lieblings Hotel - das Team kümmert sich sehr ! ! ! Vielen Dank Hubert Kolbitsch

Lieber Herr Kolbitsch,

vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass wir Ihr lieblings Hotel sind!

Wir freuen uns schon auf Ihren nächsten Besuch. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

No Public Name
Business
40-49 years
Reviewed: 1 year ago (18/11/2024)
Date of experience: 11/2024

it is the second time i have stayed in this hote. the experience is a very good one from first day to the last. the people are very welcoming and kind.

Dear Guest,

thank you so much for your wonderful 100% review! We are very pleased to hear that you had an enjoyable stay with us and that you were so happy with our service.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Pierre Lindholm
Business
50-59 years
Reviewed: 1 year ago (18/11/2024)
Date of experience: 11/2024

werry god

Dear Mr. Lindholm,

thank you so much for your positive review! We are very pleased to hear that you had an enjoyable stay with us.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
No Public Name
Business
60-69 years
Reviewed: 1 year ago (17/11/2024)
Date of experience: 11/2024

Zimmer 118
Ein grösserer Schreibtisch wäre wünschenswert.
Die Leuchten im Zimmer sind nicht hell genug, zumal die Lage im 1. Stock wenig Aussenlicht bietet.
Die Generatoren vor den Fenstern sind echt übel. Mit Ohrenstöpsel und geschlossenem Fenster ging es.

Lieber Gast,

vielen herzlichen Dank, dass Sie sich die Zeit für Ihre Bewertung und die konstruktive Kritik genommen haben, welche sehr wichtig für uns ist!
Wir haben in Ihrer Gästekartei vermerkt, dass Sie sich bei Ihrem nächsten Aufenthalt ein ruhigeres Zimmer wünschen.

Und sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

By Dirk
Business
40-49 years
Reviewed: 1 year ago (16/11/2024)
Date of experience: 11/2024

Zimmer zu klein für Deliuxe

Lieber Dirk,

vielen herzlichen Dank für Ihre Bewertung!

Es tut uns leid zu hören, dass Sie mit der größe Ihres Zimmers unzfrieden waren.
Gerne können Sie bei Ihrem nächsten Aufenthalt unser Einzelzimmer Premium oder alternativ unsere Doppelzimmer Kategorien buchen diese sind größer als unsere Deluxe Einzelzimmer.

Sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

No Public Name
Business
30-39 years
Reviewed: 1 year ago (16/11/2024)
Date of experience: 11/2024

There was constant construction outside starting at 5am.

Dear Guest,

thank you so much for your review!

We are aware that due to the location of our hotel, acoustic disturbances cannot be completely avoided, but we hope that you were able to enjoy the advantages of staying directly in the city center. We have also noted in your guest profile that you would like a quieter room for your next stay.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Yu han
Friends
30-39 years
Reviewed: 1 year ago (16/11/2024)
Date of experience: 11/2024

This is our 2nd time staying in this hotel. We had deposited luggage during the first stay a week before but could not collect during checkin as they were unable to locate our luggage and informed to wait till next morning. We were worried that night whether luggage was lost and could not sleep well.

There was also some confusion in our 2nd night stay made in a separate booking which has been prepaid online but was asked to pay at hotel. Fortunately, our prepaid booking was found but took 20mins to sort out.

It will be good to have a kettle & hotel slippers in the room without the need to request.

Will also like to commend on Abdulai’s service and friendliness. We were welcomed with his warm and friendly attitude after a tiring train ride

Dear Yu han,

We would like to thank you very much for having chosen the hotel Excelsior by Geisel for your stay in Munich and for having found the time to send us your distinguished feedback.
Please accept our sincere apologies for the mistake for not finding your luggage, it was kept in very secure place for a week, unfortunately my colleague didn't see it upon check in, but almost an hour later it has been found, but we didn't want to disturb you, as it was too late.

If you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Sha
Business
40-49 years
Reviewed: 1 year ago (16/11/2024)
Date of experience: 11/2024

We like the hotel very much! Breakfast is good and it is very convenient to go anywhere.

Dear Sha,

thank you so much for your kind feedback regarding our hotel and the breakfast! We are very pleased to hear that you had an enjoyable stay with us.

If you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
No Public Name
Business
60-69 years
Reviewed: 1 year ago (15/11/2024)
Date of experience: 11/2024

Excellent..

Dear Guest,

thank you so much for your review! We are very pleased to hear that you had an excellent stay with us.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
No Public Name
Business
60-69 years
Reviewed: 1 year ago (14/11/2024)
Date of experience: 11/2024

Excellent

Dear Guest,

thank you so much for your excellent review! We are very pleased to hear that you had an enjoyable stay with us and hope to welcome you back soon.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

Best regards

EXCELSIOR by Geisel and the entire team
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