Excelsior by Geisel hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,915 reviews across 9 portals
:
By Mike
Couple
50-59 years
Reviewed: 5 months ago (20/10/2025)
Date of experience: 10/2025

Good. Great location. Our room was noisy and I would recommend naming each tv by room number as 2 different people tried to connect their phone to the tv in our room.

Dear Mike,

Thank you very much for taking the time to share your impressions with us.

We are delighted that you appreciated our hotel's central location and that you were satisfied with the cleanliness and our service.

At the same time, we regret that your room did not offer the desired quietness and that you experienced disruptions to your TV viewing experience. Your suggestion regarding the clear allocation of the televisions is very helpful, we will be happy to pass your feedback on to our technical team to ensure clearer labeling and thus avoid confusion.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Rachael C
Couple
30-39 years
Reviewed: 5 months ago (20/10/2025)
Date of experience: 10/2025

Excellent hotel and stay whilst visiting Munich. The hotel location to the city centre is close enough to easily walk to, but doesn't bring any of the noise, meaning a good night's sleep is had. The hotel is extremely handy for getting to and from the main station. The room was clean and the bed was very comfortable. There was a great selection at breakfast, with polite and friendly staff providing additional when required. We would 100% stay here again and recommend it.

Dear Rachael C.,

Thank you very much for your excellent review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Andrea Egger
Business
40-49 years
Reviewed: 5 months ago (20/10/2025)
Date of experience: 10/2025

Ich habe mich rundum wohlgefühlt und das Personal ist sehr freundlich und zuvorkommend. Nur zu empfehlen

Liebe Frau Egger,

vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (20/10/2025)
Date of experience: 10/2025

a good hotel in the center of Munich

Dear Guest,

Thank you very much for your kind review and for taking the time to share your positive feedback with us.

We are delighted that you enjoyed our hotel in the center of Munich and that you were particularly satisfied with our rooms, service, and cleanliness.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Couple
70-79 years
Reviewed: 5 months ago (19/10/2025)
Date of experience: 10/2025

Ein sehr gepflegtes Haus

Lieber Gast,

herzlichen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt bei uns.

Es freut uns sehr zu hören, dass Sie unser Haus als besonders gepflegt empfunden und sich rundum wohlgefühlt haben. Ihr Lob für die Sauberkeit, die Zimmer und unseren Service wissen wir sehr zu schätzen und geben dies gerne an unser gesamtes Team weiter.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By The Great Alonso
Alone
60-69 years
Reviewed: 5 months ago (18/10/2025)
Date of experience: 10/2025

Good.

Dear Guest,

Thank you for your review and your positive feedback on your stay with us.

We are delighted that you were particularly satisfied with the cleanliness and service, and thank you for your honest feedback.

To make your next stay even more enjoyable, please feel free to call us at +49 (0) 89 55137 8193 or book online at www.excelsior-hotel.de using the booking code LOYALTY to enjoy a 10% discount on a future reservation. It would be our pleasure to welcome you back in the future and exceed your expectations.

Best regards from Munich,

The Hotel Excelsior by Geisel Team
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (17/10/2025)
Date of experience: 10/2025

Alles Prima

Lieber Gast,

herzlichen Dank für Ihre positive Bewertung und die lobenden Worte zu Ihrem Aufenthalt in unserem Haus.

Es freut uns sehr, dass Sie mit Zimmer, Sauberkeit und Service rundum zufrieden waren. Ihr Feedback ist eine schöne Bestätigung für das gesamte Team und motiviert uns, weiterhin mit viel Engagement für unsere Gäste da zu sein.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By Elfriede Kempf
Couple
60-69 years
Reviewed: 5 months ago (17/10/2025)
Date of experience: 10/2025

Sauber zweckmäßig großzügig freundlich

Liebe Familie Kempf,

herzlichen Dank für Ihre freundliche Rückmeldung zu Ihrem Aufenthalt bei uns.

Es freut uns sehr zu lesen, dass Sie mit der Sauberkeit, dem großzügigen Ambiente sowie der Zweckmäßigkeit und der Freundlichkeit unseres Teams rundum zufrieden waren.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (16/10/2025)
Date of experience: 10/2025

Very nice hotel. Breakfast was great! Location was very close to train station. Within walking distance of popular spots.

Dear Guest,

We are delighted to hear that you were satisfied with your stay with us. It's especially nice to hear that you enjoyed our breakfast and appreciated the proximity to the main train station and the walking distance to the attractions.

We will gladly pass on your praise for the cleanliness and service to the team. It motivates us to continue doing our best for our guests.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Business
60-69 years
Reviewed: 5 months ago (16/10/2025)
Date of experience: 10/2025

Very good, however room was not ready on my arrival.

Dear Guest,

Thank you for your kind review and for taking the time to share your feedback with us.

We are pleased that you were satisfied with your stay overall and that you particularly appreciated the room, cleanliness, and service. Such praise is a valuable motivation for our entire team.

At the same time, we are sorry that your room was not yet ready upon your arrival. Please kindly note that our guaranteed check-in time is 3:00 PM, although we always do our best to prepare rooms earlier whenever possible. We regret that we were not able to accommodate this on your arrival day and apologize for the inconvenience.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
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