Excelsior by Geisel hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,917 reviews across 9 portals
:
No Public Name
Family
50-59 years
Reviewed: 12 months ago (29/05/2025)
Date of experience: 05/2025

Excellent charming boutique hotel with wonderful staff and amazing daily breakfast!

Thank you so much for your kind words and wonderful feedback!

We’re delighted to hear that you enjoyed your stay with us and appreciated the charm of our boutique hotel. It's especially rewarding to know that our team made a positive impression and that our daily breakfast exceeded your expectations.

We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon. To enjoy a 10% discount on your next booking, you can reach us at +49 (0) 89 55137 8193 or easily book online at www.excelsior-hotel.de with the code: LOYALTY.

Warm regards from Munich,
The Hotel Excelsior by Geisel Team
No Public Name
Business
60-69 years
Reviewed: 12 months ago (29/05/2025)
Date of experience: 05/2025

Sehr freundlich und gleichzeitig professionell geführtes Hotel mit wunderbaren Zimmern.

Vielen herzlichen Dank für Ihre positive Rückmeldung!

Es freut uns sehr, dass Sie unser Haus als freundlich und gleichzeitig professionell geführt erlebt haben – genau diese Kombination ist uns besonders wichtig. Ebenso schön ist es zu hören, dass Ihnen unsere Zimmer so gut gefallen haben.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und danken Ihnen nochmals für Ihre wertschätzenden Worte. Gern können Sie den Code LOYALTY für Ihre nächste Buchung verwenden um 10% zu sparen. Kontaktieren Sie uns hierzu gern telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Mit freundlichen Grüßen,
Ihr Team des Hotel Excelsior by Geisel
By L Hickey
Family
70-79 years
Reviewed: 12 months ago (29/05/2025)
Date of experience: 05/2025

Wonderful location, property and helpful staff

Dear Mr. Hickey,

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
By Wikenhauser E.
Couple
60-69 years
Reviewed: 12 months ago (28/05/2025)
Date of experience: 05/2025

Schon bei der Ankunft wurden wir sehr freundlich und mit einem herzlichen Lächeln empfangen. Nicht nur an der Rezeption, auch im Frühstück Bereich wurden wir herzlich empfangen und bedient. Das Personal erfüllte sogar Wünsche, die nicht auf der Frühstückskarte standen. Dieses Hotel ist sehr zu empfehlen. Note eins.

Liebe Frau Wikenhauser,

herzlichen Dank für Ihre wunderbare Rückmeldung und die großartige Bewertung!

Es freut uns sehr zu hören, dass Sie sich bei Ihrer Ankunft sowie während Ihres gesamten Aufenthalts bei uns so willkommen gefühlt haben. Besonders Ihre lobenden Worte über die Freundlichkeit unseres Teams – sowohl an der Rezeption als auch im Frühstücksbereich – bedeuten uns viel.

Ihr Kompliment und Ihre Empfehlung sind für uns die schönste Motivation – und die "Note eins" ist ein echtes Highlight!

Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Mit herzlichen Grüßen aus München,
Ihr Team des Hotel Excelsior by Geisel
No Public Name
Couple
60-69 years
Reviewed: 12 months ago (27/05/2025)
Date of experience: 05/2025

Excellent, room was great and staff helpful and friendly.

Thank you very much for your wonderful feedback.

We are thrilled to hear that you enjoyed your room and found our staff helpful and friendly. Your perfect ratings and recommendation mean a lot to us.

We look forward to welcoming you back again soon! To enjoy a 10% discount on your next booking, you can reach us at +49 (0) 89 55137 8193 or easily book online at www.excelsior-hotel.de with the code: LOYALTY.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
By Gary
Couple
50-59 years
Reviewed: 12 months ago (27/05/2025)
Date of experience: 05/2025

Very nice Hotel, well located beside Central Train Station and nearby Marienplatz

Dear Gary,

Thank you very much for your kind words and positive feedback.

We are delighted to hear that you enjoyed our hotel's location near the Central Train Station and Marienplatz. It was a pleasure having you with us, and we hope to welcome you again soon. To enjoy a 10% discount on your next booking, you can reach us at +49 (0) 89 55137 8193 or easily book online at www.excelsior-hotel.de with the code: LOYALTY.

Best regards,
The Hotel Excelsior by Geisel Team
No Public Name
Business
50-59 years
Reviewed: 12 months ago (27/05/2025)
Date of experience: 05/2025

Schönes Hotel, gute Lage zum Stadtzentrum, toller Service

Vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,
Ihr Team des Hotel Excelsior by Geisel
By Min Hyung Cho
Family
20-29 years
Reviewed: 12 months ago (26/05/2025)
Date of experience: 05/2025

Overall great service, responsiveness, follow up, highly recommended!

Dear Min Hyung,

Thank you very much for your excellent review and high recommendation!

We are delighted to hear that you were fully satisfied with our service, responsiveness, and follow-up. Feedback like yours is a great motivation for our entire team.

We look forward to welcoming you back soon! To enjoy a 10% discount on your next booking, you can reach us at +49 (0) 89 55137 8193 or easily book online at www.excelsior-hotel.de with the code: LOYALTY.

Servus from Munich,
Your Excelsior by Geisel Team
By Jean-Pierre Richner
Alone
80+ years
Reviewed: 12 months ago (26/05/2025)
Date of experience: 05/2025

A good hotel conveniently located close to the train station. My room was very quiet. Good breakfast buffet too!

Dear Jean-Pierre,

Thank you very much for your positive feedback!

We are glad to hear that you enjoyed our convenient location close to the train station, appreciated the quietness of your room, and liked our breakfast buffet. Your kind words encourage us to continue providing excellent service.

We look forward to welcoming you back to Excelsior by Geisel soon! To enjoy a 10% discount on your next booking, you can reach us at +49 (0) 89 55137 8193 or easily book online at www.excelsior-hotel.de with the code: LOYALTY.

Warm regards from Munich,
Your Excelsior by Geisel Team
By Joann
Couple
60-69 years
Reviewed: 12 months ago (26/05/2025)
Date of experience: 05/2025

We stayed in two different rooms, both very roomy and comfortable. Breakfast had a great variety to choose from. Staff were friendly and efficient. Highly recommend!

Dear Joann,

Thank you very much for your wonderful feedback on Booking.com as well as on Customer Alliance.

We are delighted to hear that you enjoyed our comfortable beds, great breakfast, and convenient location close to transportation and restaurants. It is also wonderful to know that our team made a positive impression with their kindness and efficiency.

We look forward to welcoming you back to the Excelsior by Geisel soon! To enjoy a 10% discount on your next booking, you can reach us at +49 (0) 89 55137 8193 or easily book online at www.excelsior-hotel.de with the code: LOYALTY.

Warm regards from Munich,
Your Excelsior by Geisel Team
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