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Public Reviews Score
88%

"Very satisfied"

Based on 2,495 reviews across 7 portals
:
No Public Name
Reviewed: 5 days ago (12/08/2026)
Date of experience: 08/2026

Our stay at Hotel Holt was very pleasant, and we were impressed by all of the wonderful artwork. We especially appreciated the helpfulness of the staff, in particular Gabriela, who helped with a good number of arrangements: scheduling visits to points of interest (such as Perlan), taxi pick-ups, as well as restaurant suggestions and booking.

The only complication was having booked the hotel with Hotels.com, who refused to adjust the dates of our stay, even though the request was made well within the cancellation period. We had to forfeit payment for 2 nights that we were not there. We recommend booking directly with the hotel in the future.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are truly pleased to hear that you enjoyed a pleasant visit and that the artwork throughout the hotel made a memorable impression. It is especially gratifying to know that our team’s attentive service, including assistance with your arrangements and recommendations, contributed positively to your time in Reykjavik.

At the same time, we regret to learn of the difficulties you experienced with the modification of your reservation through a third-party provider. We understand how frustrating it can be when flexibility is limited despite making requests in a timely manner, and we appreciate your thoughtful suggestion regarding direct bookings.

Your excellent ratings for cleanliness and service, along with your willingness to recommend Hotel Holt to others, are sincerely appreciated by our entire team. Thank you once again for your detailed feedback. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 1 week ago (09/08/2026)
Date of experience: 08/2026

Ok Front desk staff was not so nice.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are pleased to know that you found satisfaction in the quality of your room and the cleanliness of the hotel, and we greatly appreciate your strong ratings in these areas. It is also encouraging to see your positive feedback regarding your overall experience and your likelihood to recommend us to others.

At the same time, we regret to learn that your interaction with the front desk staff did not fully meet your expectations. We understand how important a welcoming and courteous atmosphere is in shaping a guest's stay, and your comments are taken to heart as we continuously strive to improve the quality of our service.

Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 1 week ago (09/08/2026)
Date of experience: 08/2026

The woman at reception was rude and not helpful. Thankfully, the evening receptionist (male) was very helpful. We would not recommend nor ever stay at your hotel again because of her attitude.

Dear Guest,

Thank you for taking the time to share your feedback following your recent stay with us.

We regret to learn that your encounter at reception did not meet your expectations. Please accept our sincere apologies for any disappointment caused by your experience with a member of our team. We understand how important it is to feel welcomed and supported, and it is disheartening to know that this aspect detracted from your overall impression.

At the same time, we are grateful for your recognition of the assistance you received from our evening receptionist. Your acknowledgment of his helpfulness is appreciated and will be shared accordingly.

We also thank you for your positive remarks regarding your room and the hotel's cleanliness. Your comments regarding service and your likelihood to recommend us will be taken into consideration as we continue to review and improve our efforts.

Thank you once again for your honest feedback. We are sorry that your experience did not meet your expectations and appreciate the opportunity to learn from your observations.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 1 week ago (08/08/2026)
Date of experience: 08/2026

We stayed at the Art Hotel on our first day and our last day. Parking is easy,free and very close by. Rooms are cleaned but carpet needs to be updated. Hotel is about 5 mins walk to the Rainbow Street.
I will stay at Hotel Holt the Art Hotel again!

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stays with us.

We are delighted to know that you enjoyed a positive experience on both the beginning and end of your visit, and found our convenient parking and location near Rainbow Street to be highlights. Your excellent ratings for room quality, cleanliness, and service are greatly appreciated by our entire team.

Your feedback regarding the carpet condition is also valued, and we acknowledge how such details can impact overall comfort. Thank you for sharing your observations, as guest input is essential to our ongoing efforts to enhance our accommodations.

It is especially rewarding to learn of your intention to return and your willingness to recommend Hotel Holt to others. Thank you once again for your thoughtful review. We look forward to welcoming you back in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 1 week ago (08/08/2026)
Date of experience: 08/2026

Very good experience.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are delighted to know that your experience was so positive, and that you found the quality of your room, cleanliness, and service to meet your expectations in every respect. Your willingness to recommend Hotel Holt to others is particularly rewarding and serves as great encouragement for our team.

Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 2 weeks ago (06/08/2026)
Date of experience: 08/2026

Lovely place. Very friendly, very clean and a quiet place. Would definitely stay again.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are truly delighted to know that you appreciated the tranquil atmosphere, warm hospitality, and high standards of cleanliness at Hotel Holt. It is especially gratifying to learn that these qualities contributed to your overall comfort and enjoyment during your visit.

Your perfect scores for room quality, cleanliness, and service are sincerely valued by our entire team. Knowing that you would happily choose to stay with us again and recommend us to others is deeply encouraging and inspires us to continue offering a welcoming and restful environment for every guest.

Thank you once again for your thoughtful feedback. We look forward to the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 2 weeks ago (03/08/2026)
Date of experience: 08/2026

Adequate
Why such thin curtains when it is so light at night??!?!

Dear Guest,

Thank you very much for sharing your feedback following your recent stay with us.

We are pleased to know that several aspects of your visit met your expectations, especially regarding cleanliness and the overall experience.

At the same time, we appreciate your observations about the curtains and how the amount of light during the night impacted your comfort. We understand how important a restful environment is, especially in a city where daylight can extend late into the evening. Your comments will be taken into consideration as we continually assess ways to enhance our guests’ comfort during their stay.

Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 2 weeks ago (02/08/2026)
Date of experience: 08/2026

The hotel is in an excellent location, and the breakfast was good. However, the rooms and the hotel itself are showing their age and would benefit from refurbishment. The shower curtains, in particular, no longer meet the standards expected in a modern hotel. There was also an unpleasant smell coming from my sister’s bed, which was disappointing.

Dear Guest,

Thank you for taking the time to share your impressions following your recent stay with us.

We are pleased to know that you appreciated our excellent location and found the breakfast offerings to your liking. It is gratifying to hear that some aspects of your stay, such as service and convenience, contributed positively to your experience.

At the same time, we regret to learn that the condition of the rooms and the overall facilities did not meet your expectations. Your observations regarding the age of the property, especially the shower curtains, are important and will be taken into consideration as we review opportunities for enhancements. We are particularly sorry for the issue you noted with the unpleasant smell from the bed, as this is not the experience we wish for our guests. Your comments about cleanliness are valued and will be addressed with our housekeeping team.

Thank you once again for your candid feedback. Your detailed comments provide us with meaningful insights as we strive to improve the experience for all who visit Hotel Holt. We hope to have the opportunity to welcome you again in the future and provide an enhanced stay.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 2 weeks ago (01/08/2026)
Date of experience: 08/2026

Sehr freundliches Personal. Tolle Lage.

Dear Guest,

Thank you very much for taking the time to share your impressions of your recent stay with us.

We are truly pleased to know that you found our team to be friendly and our location convenient for your needs. It is wonderful to hear that the cleanliness and service you experienced met your expectations and contributed to a positive visit.

Your strong recommendation and positive ratings for our rooms, cleanliness, and service are greatly appreciated. Feedback such as yours is a great encouragement for our entire team as we continue striving to ensure every guest enjoys their time with us.

Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 weeks ago (28/07/2026)
Date of experience: 07/2026

Quiet, great bed, great shower, loved the Junior Suite. Very spacious.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are delighted to hear that the tranquility of the hotel, the comfort of the bed, and the quality of the shower contributed positively to your experience. It is also wonderful to know that you enjoyed the spaciousness of the Junior Suite, and that these features enhanced your overall comfort.

Your excellent ratings for room quality, cleanliness, and service are greatly appreciated by our entire team. It is especially inspiring to learn that you would happily recommend Hotel Holt to others, as feedback like yours encourages us to continue providing memorable and relaxing stays for each guest.

Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
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