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Public Reviews Score
88%

"Very satisfied"

Based on 2,661 reviews across 8 portals
:
No Public Name
Reviewed: 3 months ago (18/08/2026)
Date of experience: 08/2026

It was good. But it would have been great if we had a refrigerator and a safe in the room.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are pleased to know that you enjoyed your experience and rated the cleanliness and service so highly. Your satisfaction in these key aspects is greatly valued by our team.

At the same time, we appreciate your feedback regarding the desire for a refrigerator and a safe in the room. We understand how such amenities can enhance the sense of comfort and convenience, and your comments will be considered as we continue to evaluate the services we offer to better meet the needs of our guests. In our deluxe, junior suites and suites we have them available.

Thank you once again for your thoughtful review and your willingness to recommend Hotel Holt to others. We hope to have the pleasure of welcoming you back in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (18/08/2026)
Date of experience: 08/2026

I almost always stay at the Holt, and this time, once again, I enjoyed my visit. My requests were granted (e.g. late check-out), and my needs were addressed (broken coffee machine in my room). Many thanks!

Dear Guest,

Thank you very much for taking the time to share your impressions following your most recent stay with us.

It is truly rewarding to know that we continue to be your preferred choice in Reykjavik and that your visit met your expectations once again. We are especially pleased that our team was able to accommodate your requests and promptly assist with any needs you encountered during your stay, such as the coffee machine. Your appreciation for the efforts of our staff is greatly valued.

Your excellent ratings for room quality, cleanliness, and service, as well as your willingness to recommend Hotel Holt to others, are wonderful encouragement for our entire team. Feedback from our returning guests is especially meaningful to us, and your continued loyalty is deeply appreciated.

Thank you once again for your thoughtful review. We look forward to welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (17/08/2026)
Date of experience: 08/2026

Service was excellent, Gabriella was incredible, she was a great help. But the room hellishly overpriced for what it was. The Bathroom cramped and dated as well as the furniture in the suite.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are sincerely pleased to know that you experienced such a high level of service and that our team was able to assist you so effectively during your visit. Your recognition of the attentive support received is truly valued and will be shared as encouragement for our staff.

At the same time, we regret that the room and bathroom did not fully meet your expectations, particularly regarding comfort, furnishings, and value. Your observations about the condition and layout of these areas are important to us, and we appreciate your candid feedback as we review opportunities to further enhance the guest experience.

Thank you once again for your thoughtful remarks. We are grateful for your balanced perspective and hope to have the opportunity to welcome you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (16/08/2026)
Date of experience: 08/2026

All warm and wonderful as only an owner operated multi generational Hotel can offer..

Dear Guest,

It is truly heartening to read your reflections on your recent experience with us. Your recognition of the unique warmth and character that comes from our family-run heritage resonates deeply with our entire team, as these are qualities we strive to share with every guest who walks through our doors.

Your outstanding scores for room quality, cleanliness, and service are sincerely appreciated. Knowing that you are likely to recommend Hotel Holt to others is especially rewarding, and your support motivates us to maintain the high standards and personal touch that define our hotel.

Thank you for your thoughtful feedback. We look forward to welcoming you back for another memorable stay in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (12/08/2026)
Date of experience: 08/2026

Our stay at Hotel Holt was very pleasant, and we were impressed by all of the wonderful artwork. We especially appreciated the helpfulness of the staff, in particular Gabriela, who helped with a good number of arrangements: scheduling visits to points of interest (such as Perlan), taxi pick-ups, as well as restaurant suggestions and booking.

The only complication was having booked the hotel with Hotels.com, who refused to adjust the dates of our stay, even though the request was made well within the cancellation period. We had to forfeit payment for 2 nights that we were not there. We recommend booking directly with the hotel in the future.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are truly pleased to hear that you enjoyed a pleasant visit and that the artwork throughout the hotel made a memorable impression. It is especially gratifying to know that our team’s attentive service, including assistance with your arrangements and recommendations, contributed positively to your time in Reykjavik.

At the same time, we regret to learn of the difficulties you experienced with the modification of your reservation through a third-party provider. We understand how frustrating it can be when flexibility is limited despite making requests in a timely manner, and we appreciate your thoughtful suggestion regarding direct bookings.

Your excellent ratings for cleanliness and service, along with your willingness to recommend Hotel Holt to others, are sincerely appreciated by our entire team. Thank you once again for your detailed feedback. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (09/08/2026)
Date of experience: 08/2026

Ok Front desk staff was not so nice.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are pleased to know that you found satisfaction in the quality of your room and the cleanliness of the hotel, and we greatly appreciate your strong ratings in these areas. It is also encouraging to see your positive feedback regarding your overall experience and your likelihood to recommend us to others.

At the same time, we regret to learn that your interaction with the front desk staff did not fully meet your expectations. We understand how important a welcoming and courteous atmosphere is in shaping a guest's stay, and your comments are taken to heart as we continuously strive to improve the quality of our service.

Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (09/08/2026)
Date of experience: 08/2026

The woman at reception was rude and not helpful. Thankfully, the evening receptionist (male) was very helpful. We would not recommend nor ever stay at your hotel again because of her attitude.

Dear Guest,

Thank you for taking the time to share your feedback following your recent stay with us.

We regret to learn that your encounter at reception did not meet your expectations. Please accept our sincere apologies for any disappointment caused by your experience with a member of our team. We understand how important it is to feel welcomed and supported, and it is disheartening to know that this aspect detracted from your overall impression.

At the same time, we are grateful for your recognition of the assistance you received from our evening receptionist. Your acknowledgment of his helpfulness is appreciated and will be shared accordingly.

We also thank you for your positive remarks regarding your room and the hotel's cleanliness. Your comments regarding service and your likelihood to recommend us will be taken into consideration as we continue to review and improve our efforts.

Thank you once again for your honest feedback. We are sorry that your experience did not meet your expectations and appreciate the opportunity to learn from your observations.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (08/08/2026)
Date of experience: 08/2026

We stayed at the Art Hotel on our first day and our last day. Parking is easy,free and very close by. Rooms are cleaned but carpet needs to be updated. Hotel is about 5 mins walk to the Rainbow Street.
I will stay at Hotel Holt the Art Hotel again!

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stays with us.

We are delighted to know that you enjoyed a positive experience on both the beginning and end of your visit, and found our convenient parking and location near Rainbow Street to be highlights. Your excellent ratings for room quality, cleanliness, and service are greatly appreciated by our entire team.

Your feedback regarding the carpet condition is also valued, and we acknowledge how such details can impact overall comfort. Thank you for sharing your observations, as guest input is essential to our ongoing efforts to enhance our accommodations.

It is especially rewarding to learn of your intention to return and your willingness to recommend Hotel Holt to others. Thank you once again for your thoughtful review. We look forward to welcoming you back in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (08/08/2026)
Date of experience: 08/2026

Very good experience.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are delighted to know that your experience was so positive, and that you found the quality of your room, cleanliness, and service to meet your expectations in every respect. Your willingness to recommend Hotel Holt to others is particularly rewarding and serves as great encouragement for our team.

Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
No Public Name
Reviewed: 3 months ago (06/08/2026)
Date of experience: 08/2026

Lovely place. Very friendly, very clean and a quiet place. Would definitely stay again.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay with us.

We are truly delighted to know that you appreciated the tranquil atmosphere, warm hospitality, and high standards of cleanliness at Hotel Holt. It is especially gratifying to learn that these qualities contributed to your overall comfort and enjoyment during your visit.

Your perfect scores for room quality, cleanliness, and service are sincerely valued by our entire team. Knowing that you would happily choose to stay with us again and recommend us to others is deeply encouraging and inspires us to continue offering a welcoming and restful environment for every guest.

Thank you once again for your thoughtful feedback. We look forward to the pleasure of welcoming you back to Hotel Holt in the future.

Warm regards,
Team Hotel Holt
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