Hotel Hornsgatan hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,339 reviews across 16 portals
:
No Public Name
Business
40-49 years
Reviewed: 8 months ago (10/10/2024)
Date of experience: 10/2024

Nice, quiet hotel. Love the access to fika in the evening. Lumpy duvet brings down the grade for the room.

Thank you for your positive review, it makes us very happy to hear that you enjoyed your stay with us. We appreciate your feedback regarding the duvet and will consider it for future improvements.

Kind regards,
The staff at Hotel Hornsgatan
No Public Name
Alone
50-59 years
Reviewed: 8 months ago (07/10/2024)
Date of experience: 10/2024

Every staff member was very friendly and helpful. I stayed four nights and the first two were great. I was, however, awakened after 3 a.m. on both Friday and Saturday nights due to drunk bar patrons at the club below. This is a major problem. I suggest you buy small white noise machines for each room. I will stay here again.

Dear Guest,

Thank you for your review and for your kind words about our staff! We're glad to hear you enjoyed most of your stay, but we sincerely apologize for the noise from the restaurant below. We are currently in dialogue with them to address this issue. We also appreciate your suggestion about white noise machines and will consider this to enhance the guest experience.

Thank you for your feedback, and we look forward to welcoming you back for a quieter stay!

Kind regards,
Ida
Reception
By Susanne Fors Andersson
Friends
60-69 years
Reviewed: 8 months ago (05/10/2024)
Date of experience: 10/2024

Toppen

Hej Susanne!

Tack för din fina recention! Det gör oss glada att höra att du trivdes hos oss. Välkommen tillbaka!

Varma hälsningar,
Hotel Hornsgatan
By Mattias
Business
40-49 years
Reviewed: 8 months ago (04/10/2024)
Date of experience: 10/2024

Mycket bra. Billigt, bra läge, rent och fräscht. Enkelt men bra!

Hej Mattias!

Tack för ditt possitiva feedback. Det gör oss glada att höra att du trivdes hos oss! Välkommen åter!

Varma hälsningar,
Personalen på Hotel Hornsgatan
By Claes
Business
80+ years
Reviewed: 9 months ago (30/09/2024)
Date of experience: 09/2024

Mycket vänligt mottagande och bemötande som helhet.
Rummet litet, men fungerade ändå bra. Den lilla tv:n fungerade om man tricksade lite, men fjärrkontrollen kändes otillförlitlig, med ett batterilock som inte gick att stänga.

Hej Claes!

Tack för din positiva recension. Vi blir glada av att höra att du uppskattade servicen från våran personal. Tack för återkoppling angående fjärkontrollen. Vi ska se till att åtgärda problemet med desamma. Välkommen åter!

Varma hälsningar,
Personalen på Hotel Hornsgatan
By Kasper
Alone
40-49 years
Reviewed: 9 months ago (30/09/2024)
Date of experience: 09/2024

Bra

Hej Kasper,

Tack för dina positiva kommentarer, det gör oss mycket glada att höra att du trivdes hos oss på Hotel Hornsgatan.

Vänliga hälsningar
Nat
Reception
No Public Name
Family
30-39 years
Reviewed: 9 months ago (29/09/2024)
Date of experience: 09/2024

Excellent experience! In particular, the staff made each of us a to-go breakfast for the morning when we were leaving before normal hours. Will definitely keep in mind for the next time we are in Stockholm!

Dear Michael Hurd,

Thank you for your positive feedback, it makes us very happy to hear that you enjoyed your stay with us.

Kind regards,
Nat
Reception
No Public Name
Couple
80+ years
Reviewed: 9 months ago (28/09/2024)
Date of experience: 09/2024

Trevligt att bo hos er

Hej Marianne,

Tack för dina positiva kommentarer, det gör oss mycket glada att höra att du trivdes hos oss på Hotel Hornsgatan.

Vänliga hälsningar
Nat
Reception
By Patrik Palm
Alone
50-59 years
Reviewed: 9 months ago (28/09/2024)
Date of experience: 09/2024

Ett fantastiskt litet hotell.
Mysigt och hemtrevligt!
Kommer definitivt att bo där igen.

Hej Patrik,

Tack för din fina recension! Vad kul att du trivdes så bra hos oss. Vi ser fram emot att välkomna dig igen, varmt välkommen tillbaka!

Med vänliga hälsningar,
Penelope Reception
No Public Name
Alone
40-49 years
Reviewed: 9 months ago (27/09/2024)
Date of experience: 09/2024

It was overall really pleasant - one need to remember the hotel is in an old building, but therein lies the charm. The fact that the hotel is not located in the city is a big plus. I really can only compliment the hospitality - the staff is friendly and helpful and amenities are guest friendly.

Thank you for your positive review, it makes us very happy to hear that you enjoyed your stay with us. Thank you for the feedback regarding the improvement we can make, that is highly appreciated.

We hope to see you again!

Kind regards,
The staff at Hotel Hornsgatan
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