Hotel Il Convento hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 3,253 reviews across 12 portals
:
No Public Name
Reviewed: 1 week ago (05/11/2026)
Date of experience: 11/2026

Ottimo e ci tornerei volentieri.

Gentile ospite,

grazie di cuore per il tuo bellissimo feedback e per aver condiviso la tua esperienza positiva.

Siamo davvero felici che il soggiorno ti sia piaciuto così tanto da voler tornare, e sapere che ti sei trovato bene con il check-in e con tutti i nostri servizi, dalla camera alla pulizia e al nostro staff, ci rende orgogliosi del lavoro che facciamo ogni giorno.

La tua soddisfazione è la miglior ricompensa per noi.

Speriamo di rivederti presto
By Carlo Salvatore
Reviewed: 2 weeks ago (30/10/2026)
Date of experience: 10/2026

Ottimo soggiorno in Albergo pulito con prezzi non eccessivi, in posizione altamente strategica per visitare Napoli, con personale gentile e che ha dato ottimi consigli, forse meglio di una guida turistica

Gentile Carlo Salvatore,
siamo felici che la posizione centrale dell’hotel ti abbia permesso di scoprire al meglio Napoli e che tu abbia trovato la pulizia, il comfort ed il rapporto qualità-prezzo all’altezza delle aspettative. Sapere che la gentilezza del nostro staff, insieme ai consigli forniti, abbia reso il tuo soggiorno ancora più piacevole ci dà grande soddisfazione.

Le tue belle parole sono per noi un grande incoraggiamento a continuare ad offrire sempre il massimo ai nostri ospiti.

Speriamo di rivederti presto!
No Public Name
Reviewed: 3 weeks ago (25/10/2026)
Date of experience: 10/2026

Perfect hotel in a great location!

Dear Matthew,
What a pleasure to read your positive review! We're truly delighted that our hotel and its location in the heart of the city fully met your expectations and made your stay enjoyable.

Knowing that you found the room and amenities comfortable, the cleanliness meticulous, and the staff top-notch is a great satisfaction for the entire team. We're even happier that check-in was quick and easy: it's important to us that every guest feels welcomed from the very first moment.

We thank you so much for sharing your experience and for the high ratings you gave us across every aspect.

We hope to see you again soon!
By Franco Fregnan
Reviewed: 3 weeks ago (24/10/2026)
Date of experience: 10/2026

This architecturally elaborate, carefully and brilliantly converted boutique hotel offers a wonderful stay in one of Naples' most exciting and vibrant neighborhoods. Warning: Dangerously high serendipity index!

Dear Franco Fregnan,

Thank you for sharing your positive and detailed experience.

We're truly delighted that you appreciated the hotel's unique architecture and the care with which it was transformed, as well as its location in the heart of one of Naples' liveliest and most surprising neighborhoods. Your description of the "serendipity index" made us smile, and we're truly delighted to hear that your stay was filled with so many pleasant surprises.

We also thank you for the excellent rating you gave our staff and cleanliness, as well as for highlighting the ease of check-in and location. We appreciate your comments about the room and services: every comment inspires us to improve day by day.

We hope to see you again soon.
By Cecilie
Reviewed: 3 weeks ago (23/10/2026)
Date of experience: 10/2026

Nice hotell with very good location. Small but nice and clean rooms. Bathroom bigger than expected. The hotel is located in a popular and busy area, so quite a lot of sounds outside, but double doors out to the balcony was effective for noise reduction.
Very helpful and very friendly staff who seemed to genuinely care for their guests.
Highly recommend if you want to stay in this area.

Dear Cecilie,

Thank you so much for sharing your positive experience with us.

We're happy to hear that you appreciated the property's central location and that, despite the lively neighborhood, the double doors made the room quiet and welcoming. Living in the heart of the Spanish Quarter means fully immersing yourself in the authentic soul of Naples: the area is always vibrant, and we're happy that our soundproofing measures allowed you to enjoy tranquility and relaxation.

We're truly pleased to read that the spaces, though small, were functional and clean, and that the bathroom exceeded your expectations.

A special thank you also for the kind words about our staff: knowing that we made you feel welcome and well-cared for makes us proud, because we strive every day to convey warmth and attention to our guests.

Thank you for your recommendation, which means a lot to us.

We hope to see you again soon!
No Public Name
Reviewed: 3 weeks ago (19/10/2026)
Date of experience: 10/2026

Tolles kleines Hotel. Im Badezimmer werden auch Wattestäbchen, Körpermilch, Einwegrasierer, Conditioner usw. bereit gestellt. Das ist für ein 3 Sterne Hotel wirklich top! Die Zimmer sind mit Safe ausgestattet und groß genug. Es gibt sehr viele TV-Sender. Auch eine große Anzahl an deutschen Sendern. Es war also alles super und wir würden das Hotel jederzeit wieder buchen.

Sehr geehrter Gast,

vielen Dank für Ihre positive Bewertung!

Wir freuen uns sehr, dass die Ausstattung Ihres Zimmers und Badezimmers Ihren Erwartungen entsprochen hat und Sie positiv überrascht hat. Es freut uns, dass Sie Ihr Zimmer als geräumig und komfortabel empfunden haben und sich dank Safe und einer großen Auswahl an Fernsehsendern, darunter auch deutsche, wie zu Hause gefühlt haben.

Ihre Anmerkungen zum Check-in und zur Gastfreundschaft unserer Mitarbeiter erfüllen uns mit Zufriedenheit und bestärken uns darin, diesen Weg weiterzugehen. Zu wissen, dass Sie gerne wiederkommen möchten, ist das größte Kompliment für uns.

Wir hoffen sehr, Sie bald wieder bei uns begrüßen zu dürfen!

Wir freuen uns auf Ihren nächsten Besuch!
By franco
Reviewed: 5 weeks ago (07/10/2026)
Date of experience: 10/2026

Guest has not commented on review

Ciao franco,

ti ringraziamo per aver scelto il nostro hotel e per aver dedicato del tempo a lasciarci il tuo feedback.

Siamo contenti che tu abbia apprezzato la qualità della camera, la pulizia, il nostro staff e la posizione centrale che permette di vivere al meglio la città. Ci fa piacere sapere anche che il check-in sia stato semplice e veloce.

Le tue valutazioni ci aiutano a capire come migliorarci giorno dopo giorno e offrire sempre la migliore esperienza possibile ai nostri ospiti.

Speriamo di rivederti presto!
No Public Name
Reviewed: 6 weeks ago (04/10/2026)
Date of experience: 10/2026

Clean small room, good breakfast. Comfortable bed. Central location.

Dear Amanda,
Thank you for sharing your experience and for the excellent overall rating.

We're pleased to hear that the cleanliness of the room, the comfort of the bed, and the breakfast contributed to your pleasant stay. It's a source of great satisfaction to hear that you found the room welcoming, the check-in easy, and that the central location allowed you to experience Naples up close.

We also greatly appreciate the excellent reviews you've left for our staff, services, and cleanliness: these aspects are fundamental to our approach to welcoming guests.

We hope to see you again soon!
No Public Name
Reviewed: 6 weeks ago (03/10/2026)
Date of experience: 10/2026

Really nice place!! Good location, great value for money!!

Dear guest, what a pleasure to read your positive review!
We're truly happy that you found our property welcoming and that our location allowed you to fully experience the city. Knowing that the value for money met your expectations makes us particularly proud.

The excellent ratings for the room, cleanliness, staff, and services motivate us to continue offering hospitality and attention to detail to those who choose us.
We're also happy that check-in was easy and that the overall experience was satisfactory.

We hope to see you again soon!
No Public Name
Reviewed: 6 weeks ago (01/10/2026)
Date of experience: 09/2026

We liked the hotel, staff is very nice, the room clean, breakfast very good, the hotel is very well located, but can be loud in the evening, but windows are good.

Dear Mr. Elias,
We're happy to hear that you enjoyed your stay with us and that you found the staff friendly, as well as the room cozy and clean. We're also pleased that you enjoyed breakfast and that the hotel's central location helped you fully experience the atmosphere of Naples.

I understand that the liveliness of the area can be felt in the evening: we're right in the Spanish Quarter, the authentic and vibrant heart of the city. Life here is intense and reflects all the energy that makes Naples special, but we're pleased that you found the windows effective in creating a quiet room.

Thank you so much for the high rating and for appreciating the ease of check-in, the comfort of the room, and the kindness of the staff. Your kind words are a great encouragement for our entire team.

We hope to see you again soon!
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