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Public Reviews Score
92%

"Very satisfied"

Based on 3,186 reviews across 13 portals
:
No Public Name
Reviewed: 1 week ago (17/06/2026)
Date of experience: 06/2026

Guest has not commented on review

Gentile ospite,
Siamo contenti che tu abbia apprezzato la nostra struttura.
Sapere che la qualità del nostro lavoro venga apprezzata per noi è importante.

Speriamo di rivederti presto.
By Lisa
Reviewed: 2 weeks ago (14/06/2026)
Date of experience: 06/2026

Great! Would recommend everyone. Great location facilities and service

Cara Lisa,
Ricevere un riscontro così entusiasta e sapere che ci consiglieresti davvero a tutti ci rende orgogliosi del lavoro che facciamo ogni giorno per i nostri ospiti.

Grazie mille per il tempo dedicato a condividere la tua esperienza.

Speriamo di rivederti presto
By Steven Heathcock
Reviewed: 2 weeks ago (14/06/2026)
Date of experience: 06/2026

We loved staying in the heart of Napoli and we especially liked our own private balcony!

Caro Steven Heathcock,

Siamo davvero felici che abbiate apprezzato il vostro soggiorno nel cuore di Napoli.
Sapere che la posizione centrale e i dettagli della stanza abbiano contribuito a farvi sentire a vostro agio ci dà grande soddisfazione.

Grazie di averci scelto
By MARTHA FLEMING
Reviewed: 3 weeks ago (07/06/2026)
Date of experience: 06/2026

Very welcoming and helpful staff. Good location in the heart of the Spanish quarter, close to metro, funicular and loads of restaurants.

Dear Martha Fleming,

We're pleased to read that you felt welcomed by our staff and that their helpfulness helped make your stay enjoyable.

We're happy you appreciated our location: being in the heart of the Spanish Quarter allows you to fully experience Naples.

We hope to see you again soon.
By Richard
Reviewed: 3 weeks ago (06/06/2026)
Date of experience: 06/2026

Wat moderniseren

Beste Richard,

We stellen uw positieve beoordeling van ons personeel, onze service en de netheid zeer op prijs. We zijn er trots op dat u ons team behulpzaam vond en dat uw verblijf aangenaam was.

We begrijpen uw suggestie dat er verbeteringen nodig zijn en verzekeren u dat we altijd rekening houden met de suggesties van onze gasten om de ervaring continu te verbeteren.

We danken u nogmaals voor uw eerlijkheid en hopen u snel weer te mogen verwelkomen.

We hopen u snel weer te zien.
No Public Name
Reviewed: 3 weeks ago (05/06/2026)
Date of experience: 06/2026

Overall experience was better than expected. Location, old building with character, quiet room with secluded terrace, helpful staff - perfect.

Dear Mr. Daniel, we are very glad of yor feedback and we have to may have you again as our guest. Best regards
By Ruth
Reviewed: 3 weeks ago (04/06/2026)
Date of experience: 06/2026

Excelente hotel que ofrece todo lo necesario, al estilo tradicional, sábanas, servicio de arreglo de la habitación, balcón, agua fresca.

Estimada Sra. Ruth:

Gracias por compartir su grata experiencia.

Nos alegra que haya apreciado el estilo tradicional de nuestro hotel y detalles como la impecable ropa de cama, el cuidado diseño de la habitación, el balcón y el agua fresca. Nos complace saber que estos aspectos hicieron que su estancia fuera agradable y confortable.

¡Esperamos verla pronto!
No Public Name
Reviewed: 4 weeks ago (31/05/2026)
Date of experience: 05/2026

Fantastic

Dear Guest,

We're truly delighted that you had such a positive experience during your stay with us.

It's always a great satisfaction to know that the room, cleanliness, and our staff met your expectations.

Thank you for sharing your enthusiasm, and we look forward to welcoming you back when you return to Naples.

We hope to see you again soon.
By Vito Belladonna
Reviewed: 4 weeks ago (28/05/2026)
Date of experience: 05/2026

Trascorso una sola notte. Stanza adeguata posizione peculiare. Camera silenziosa, wifi ben funzionante. Staff gentile e competente.

Gentile sig. Belladonna,
la ringraziamo per aver apprezzato la nsotra struttura.

Speriamo di rivederla appena possibile.

Cordiali saluti
By Evi
Reviewed: 4 weeks ago (26/05/2026)
Date of experience: 05/2026

Tolles Frühstück, saubere Zimmer. Einen Kloster nachempfunden.
Belebte Gegend. Sehr schön, um neapel zu erkunden.
Super freundliche Mitarbeiter. Sowohl beim Frühstück als auch un der Rezeption.

Liebe Evi,

vielen Dank, dass Sie Ihre positive Erfahrung mit uns geteilt haben.

Wir freuen uns sehr, dass Ihnen unser Frühstück, die Sauberkeit unserer Zimmer und die Atmosphäre so gut gefallen haben und Ihren Aufenthalt zu etwas Besonderem gemacht haben.

Es ist uns sehr wichtig, dass Sie die Freundlichkeit und Hilfsbereitschaft unserer Mitarbeiter an der Rezeption und beim Frühstück geschätzt haben: Das Wohlbefinden unserer Gäste liegt uns immer am Herzen.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
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