Hotel Il Convento hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 3,228 reviews across 12 portals
:
No Public Name
Reviewed: 5 weeks ago (06/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Gentile ospite,

Siamo felici che tu abbia apprezzato ogni aspetto del soggiorno, dalla camera ai servizi, fino alla cordialità del nostro staff e alla posizione dell’hotel. Per noi è importante sapere che ci consiglieresti ad amici e colleghi.

Speriamo di rivederti presto
No Public Name
Reviewed: 6 weeks ago (03/07/2026)
Date of experience: 07/2026

Wonderful

Dear Guest,

Thank you so much for your very positive feedback.

We're truly happy that you had a wonderful experience and that everything was to your liking, from the comfort of the room to the kindness of the staff, including the cleanliness and location.

We hope to welcome you again in the future.

Thank you for choosing us.
No Public Name
Reviewed: 7 weeks ago (25/06/2026)
Date of experience: 06/2026

Great experience, the staff is very helpful and very friendly. They offered a really nice breakfast and snacks. The room was very clean, and the beds were very comfortable. Great location, I would highly recommend.

Dear Guest,

What a pleasure to read such positive feedback!

Knowing that you appreciated the breakfast, the always available snacks, the cleanliness of your room, and the comfort of our beds makes us very proud of our work. Customer satisfaction is our primary goal.

We hope to see you again soon.
No Public Name
Reviewed: 2 months ago (17/06/2026)
Date of experience: 06/2026

Guest has not commented on review

Gentile ospite,
Siamo contenti che tu abbia apprezzato la nostra struttura.
Sapere che la qualità del nostro lavoro venga apprezzata per noi è importante.

Speriamo di rivederti presto.
By Lisa
Reviewed: 2 months ago (14/06/2026)
Date of experience: 06/2026

Great! Would recommend everyone. Great location facilities and service

Cara Lisa,
Ricevere un riscontro così entusiasta e sapere che ci consiglieresti davvero a tutti ci rende orgogliosi del lavoro che facciamo ogni giorno per i nostri ospiti.

Grazie mille per il tempo dedicato a condividere la tua esperienza.

Speriamo di rivederti presto
By Steven Heathcock
Reviewed: 2 months ago (14/06/2026)
Date of experience: 06/2026

We loved staying in the heart of Napoli and we especially liked our own private balcony!

Caro Steven Heathcock,

Siamo davvero felici che abbiate apprezzato il vostro soggiorno nel cuore di Napoli.
Sapere che la posizione centrale e i dettagli della stanza abbiano contribuito a farvi sentire a vostro agio ci dà grande soddisfazione.

Grazie di averci scelto
By MARTHA FLEMING
Reviewed: 2 months ago (07/06/2026)
Date of experience: 06/2026

Very welcoming and helpful staff. Good location in the heart of the Spanish quarter, close to metro, funicular and loads of restaurants.

Dear Martha Fleming,

We're pleased to read that you felt welcomed by our staff and that their helpfulness helped make your stay enjoyable.

We're happy you appreciated our location: being in the heart of the Spanish Quarter allows you to fully experience Naples.

We hope to see you again soon.
By Richard
Reviewed: 2 months ago (06/06/2026)
Date of experience: 06/2026

Wat moderniseren

Beste Richard,

We stellen uw positieve beoordeling van ons personeel, onze service en de netheid zeer op prijs. We zijn er trots op dat u ons team behulpzaam vond en dat uw verblijf aangenaam was.

We begrijpen uw suggestie dat er verbeteringen nodig zijn en verzekeren u dat we altijd rekening houden met de suggesties van onze gasten om de ervaring continu te verbeteren.

We danken u nogmaals voor uw eerlijkheid en hopen u snel weer te mogen verwelkomen.

We hopen u snel weer te zien.
No Public Name
Reviewed: 2 months ago (05/06/2026)
Date of experience: 06/2026

Overall experience was better than expected. Location, old building with character, quiet room with secluded terrace, helpful staff - perfect.

Dear Mr. Daniel, we are very glad of yor feedback and we have to may have you again as our guest. Best regards
By Ruth
Reviewed: 2 months ago (04/06/2026)
Date of experience: 06/2026

Excelente hotel que ofrece todo lo necesario, al estilo tradicional, sábanas, servicio de arreglo de la habitación, balcón, agua fresca.

Estimada Sra. Ruth:

Gracias por compartir su grata experiencia.

Nos alegra que haya apreciado el estilo tradicional de nuestro hotel y detalles como la impecable ropa de cama, el cuidado diseño de la habitación, el balcón y el agua fresca. Nos complace saber que estos aspectos hicieron que su estancia fuera agradable y confortable.

¡Esperamos verla pronto!
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