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Public Reviews Score
92%

"Very satisfied"

Based on 3,253 reviews across 12 portals
:
No Public Name
Reviewed: 6 weeks ago (29/09/2026)
Date of experience: 09/2026

Excellent stay in the middle of all the action but the room was quiet. Breakfast was fantastic, air conditioning struggled with the heat.

Dear Andrew,
We're truly happy you had a pleasant stay and that our central location allowed you to experience Naples in all its vibrancy while still being able to rest in the tranquility of your room.

We're pleased to hear that you enjoyed the breakfast and that the cleanliness of your room, as well as the service and ease of check-in, met your expectations.

Thank you for reporting the air conditioning issue in the higher temperatures: your feedback is valuable and helps us understand what we can improve to make your stay even more comfortable.

Thank you again for choosing us and for your feedback.

We hope to see you again soon.
No Public Name
Reviewed: 7 weeks ago (26/09/2026)
Date of experience: 09/2026

We really enjoyed our stay, the room exceeded our expectations! The staff was so friendly and helpful, especially Nello! The location was perfect, right in the middle of everything. It was so nice to have someone at reception 24 hrs, Coming in and having someone to greet you is rare at small hotels. We were lucky to have booked a terrace room and really enjoyed sitting out there at night with a glass of wine. It was surprisingly quiet in such a hectic area. The room was made up everyday with fresh towels and was always squeaky clean! Overall we were very pleased with our choice and would definitely choose it again if we return to Napoli. Thank you for a great stay in your amazing city!

Dear Judith, what a pleasure to read such an enthusiastic review! We're truly delighted that your stay exceeded your expectations and that the room contributed to making your experience special.

Knowing that you appreciated the helpfulness and friendliness of our staff, especially their constant presence at the front desk, fills us with satisfaction: it's important to us that every guest feels welcomed at any time of the day. Receiving compliments on our central location while also seeing that you found tranquility in such a vibrant area shows us that we manage to convey the best of Naples without sacrificing comfort.

We're delighted that the private terrace added a special touch to your evenings, and that you appreciated the daily cleaning and attention to detail in your room.

Thank you so much for choosing us and for your recommendation. We truly hope to see you again soon for another stay in the heart of Naples!

We hope to see you again soon.
By Toni
Reviewed: 2 months ago (02/09/2026)
Date of experience: 09/2026

Enjoyed staying 3 nights.

Dear Toni,

Thank you for leaving us such positive feedback about your experience.

We're happy to hear that your three-night stay was enjoyable and that everything, from the comfort of the room to the cleanliness, contributed to making your stay special. Knowing that our staff, the ease of check-in, and the location met your expectations is a great satisfaction.

Your review is an important incentive to continue welcoming our guests with the same care and attention.

We hope to see you again soon!
By David Robson
Reviewed: 2 months ago (01/09/2026)
Date of experience: 08/2026

Guest has not commented on review

Dear David Robson,
Thank you so much for taking the time to give us such a high rating for every aspect of your stay.
Receiving such enthusiastic feedback is a great motivation for our entire team.
We hope to see you again soon.
By Samanta
Reviewed: 3 months ago (27/08/2026)
Date of experience: 08/2026

Uno dei migliori ed io viaggio molto

Gentile Samanta,
grazie mille per aver condiviso il tuo entusiasmo e per averci definito uno dei migliori, soprattutto considerando che viaggi spesso.
Sapere che la tua esperienza è stata eccellente, dalla facilità di check-in alla qualità della camera, dei servizi e della pulizia, ci rende davvero orgogliosi.
Ricevere apprezzamenti per la disponibilità del nostro staff e la nostra posizione è per noi uno stimolo prezioso a mantenerci sempre all’altezza delle aspettative dei nostri ospiti più esigenti.

Speriamo di rivederti presto
No Public Name
Reviewed: 3 months ago (26/08/2026)
Date of experience: 08/2026

Guest has not commented on review

Dear Guest,

We sincerely thank you for giving us the highest rating and for such a positive evaluation of every aspect of your stay.

We're delighted that the location, cleanliness, comfortable room, and the courtesy of the staff contributed to making your experience enjoyable. It's a great pleasure to know that check-in was easy and that you appreciated details like the pillows and in-room amenities.

We hope to welcome you again soon!

Thank you for choosing us.
No Public Name
Reviewed: 3 months ago (24/08/2026)
Date of experience: 08/2026

Guest has not commented on review

Dear Guest,

Thank you so much for leaving us such positive and detailed feedback about your stay.

We're truly happy that you appreciated the hotel's location, cleanliness, quality of service, and the kindness of our staff. We're delighted to read that check-in was easy and that you found the room and amenities comfortable for your needs.

We appreciate your review of the pillows and thank you for sharing this as well: every suggestion is valuable in helping us continually improve our guests' experience.

We hope to see you again soon.
By Filip Callens
Reviewed: 3 months ago (22/08/2026)
Date of experience: 08/2026

What a good hotel. Everything was excellent.

Hello Filip Callens,

What a pleasure to read such a positive review! We're truly delighted that you found everything excellent during your stay and that every aspect of the service met your expectations.

Knowing that you would recommend us and that the ease of check-in, cleanliness, quality of the room, and helpful staff contributed to making your experience special is a source of great pride for us.

Thank you so much for sharing your enthusiasm.

We hope to see you again soon!
No Public Name
Reviewed: 3 months ago (21/08/2026)
Date of experience: 08/2026

Esperienza eccellente. La posizione è ottima, la pulizia impeccabile e il personale è sempre molto gentile e disponibile.

Gentile ospite,

grazie per aver condiviso la tua esperienza così positiva con noi.

Sapere che consiglieresti il nostro hotel e che tutti gli aspetti siano stati di tuo gradimento ci riempie di soddisfazione.

Speriamo di rivederti presto
By Paul
Reviewed: 3 months ago (13/08/2026)
Date of experience: 08/2026

Brilliant hotel in an amazing location, right in the heart of Naples.

Hi Paul,

What a joy to read your enthusiastic review! We're truly delighted that our location in the heart of Naples made your stay unforgettable and that you found our property to be up to your expectations.

We're equally pleased that you appreciated the ease of check-in, the comfort and cleanliness of the room, and the courtesy of the staff. The fact that you'd recommend us to friends and colleagues is our greatest satisfaction.

We hope to see you again soon!
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