Hotel Imperial Palace hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 13,649 reviews across 11 portals
:
By triolet
Couple
40-49 years
Reviewed: 7 years ago (03/10/2019)
Date of experience: 09/2019

très bel hôtel, très bien placé, les chambres sont très belles et agréables, le personnel est très bien également, un endroit très agréable.

By Petra Popovac
Alone
30-39 years
Reviewed: 7 years ago (03/10/2019)
Date of experience: 09/2019

I loved the welness centre and the helpfulness of the reception and concierge staff. Even though the hotel is a little dated, it is in a great location to explore the beautiful town of Annecy, I will be back again with my family.

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (02/10/2019)
Date of experience: 09/2019

Hotel pour séminaire d'entreprise plus que pour couple

By Widmer J-J et J.
Couple
50-59 years
Reviewed: 7 years ago (01/10/2019)
Date of experience: 09/2019

Bonne. Toutefois peu de confiance dans un ascenseur et les portes pour l'accès aux escaliers bloquées.... Peu compréhensible pour des sorties de secours. Nous avons signalé ce "problème" au concierge et à la réception lors de notre départ.

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (01/10/2019)
Date of experience: 09/2019

Superbe hôtel, bon emplacement, magnifique vue. Le personnel est top.

By LESNE Jean-François
Couple
50-59 years
Reviewed: 7 years ago (30/09/2019)
Date of experience: 09/2019

Très belle expérience dans un endroit de rêve.

By Mr Andre Chapman
Couple
50-59 years
Reviewed: 7 years ago (30/09/2019)
Date of experience: 09/2019

Extremely pleased and will definitely come back

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (29/09/2019)
Date of experience: 09/2019

Après avoir fêter notre mariage et un anniversaire, il était agréable de passer une nuit avec l'accès à l'espace bien-être dans votre établissement de grande renomée

No Public Name
Business
50-59 years
Reviewed: 7 years ago (29/09/2019)
Date of experience: 09/2019

Expérience agréable mais pas de niveau
Très peu à hauteur compte tenu du prestige
Pour avoir beaucoup voyagé chambres à redécorer au plus vite
Tête de lit à pleurer
Pas de bouteilles d'eau sur tables de nuit
(Uniquement 1 dans refrigerateur pour 2)
Stores manuels

By Bernard Phillips
Couple
60-69 years
Reviewed: 7 years ago (29/09/2019)
Date of experience: 09/2019

This is a very good hotel in a beautiful lakeside location. Our only complaint concerns a change of room required due to a problem with the door lock. We were telephoned about this while out and we agreed and declined the offer of staff moving our things as we were happy to do this ourselves. When we returned there was a short delay as reception did not at first seem aware of our move but a new key was made ready and another offer made to help our move which we again declined. Our complaint is that no attempt was made to compensate for the inconvenience of moving rooms. In other hotels when there has been an issue it is normal to receive a complimentary drink at the bar or an offer of breakfast for example. This did not detract from our stay and we are happy to recommend the hotel.

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