Hotel ISG Heidelberg hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 2,509 reviews across 10 portals
:
By Anonymous
Business travelers
50-59 years
Reviewed: 5 days ago (22/05/2019)
Date of experience: 05/2019

sehr nettes Personal, leckeres Essen im Rstaurant

Room





100 %
Restaurant





100 %
Wellness / Spa





100 %
Accessibility





100 %
Cleanliness





100 %
Service





100 %
Value for money





100 %
By Anonymous
Business travelers
20-29 years
Reviewed: 1 week ago (20/05/2019)
Date of experience: 05/2019

The staff was extremely kind.

Room





80 %
Breakfast





80 %
Restaurant





80 %
Accessibility





80 %
Cleanliness





100 %
Service





80 %
Value for money





80 %
By Kostas P.
Business travelers
50-59 years
Reviewed: 1 week ago (19/05/2019)
Date of experience: 05/2019

Excellent, I attended a conference at EMBL and the ISG Hotel was the ideal choice.

Room





100 %

contained all necessary for a pleasant stay

Accessibility





80 %
Cleanliness





100 %
Service





100 %

staff was pleasant

Value for money





100 %
By Staelberg
Couple
60-69 years
Reviewed: 2 weeks ago (16/05/2019)
Date of experience: 05/2019

Ordentlich und freundlich

Room





100 %
Accessibility





100 %

Freundlicher Service

Cleanliness





100 %
Service





100 %
Value for money





80 %
By Anonymous
Alone
70-79 years
Reviewed: 2 weeks ago (15/05/2019)
Date of experience: 05/2019

Ich war - wie immer - sehr zufrieden.

Room





100 %
Accessibility





100 %
Cleanliness





100 %
Service





100 %
Value for money





80 %
By Petra S.
Couple
50-59 years
Reviewed: 2 weeks ago (14/05/2019)
Date of experience: 05/2019

schönes helles und sauberes Hotel mit sehr freundlichen Personal

Breakfast





100 %

gute Auswahl, Kaffeemaschine zur Selbstbedienung, Personal sehr freundlich und schnell

Wellness / Spa





60 %

normale Dusche zum Haarewaschen etc. habe ich vermisst

Room





80 %

groß, hell, Teekocher, Balkon, WLAN

Accessibility





80 %

gute Anbindung

Cleanliness





100 %
Service





100 %

freundlich, Wünsche wurden alle erfüllt

Value for money





80 %

könnte etwas günstiger sein, dann wäre es perfekt

By Baris K.
Couple
30-39 years
Reviewed: 2 weeks ago (10/05/2019)
Date of experience: 04/2019

Ich habe im Restaurant Frühstück angeguckt. Für diesen Frühstück 12 Euro ist zu viel Geld.
3 Sterne könnte noch moderne sein. Zu alt ausgestattet.
Aber sauber, ruhig, personal in Reception in Ordnung.

Room





60 %

Könnte bisschen moderner sein.

Accessibility





100 %

Einwandfrei zu erreichen

Cleanliness





80 %

Bett Bettwäsche Dusche war in Ordnung. Balkon konnte besser sein.

Service





100 %
Value for money





60 %

Für diesen Ausstattung ist zu teuer.

By Anonymous
Business travelers
60-69 years
Reviewed: 3 weeks ago (08/05/2019)
Date of experience: 05/2019

Es war sehr ruhig und sauber

Room





100 %
Accessibility





80 %
Cleanliness





80 %
Service





100 %
Value for money





60 %
By Mattia
Business travelers
20-29 years
Reviewed: 3 weeks ago (07/05/2019)
Date of experience: 05/2019

Very nice experience. Everything was very good.

Room





100 %
Breakfast





80 %
Restaurant





80 %
Wellness / Spa





80 %
Accessibility





100 %
Cleanliness





100 %
Service





100 %
Value for money





80 %
By Anonymous
Business travelers
20-29 years
Reviewed: 3 weeks ago (07/05/2019)
Date of experience: 05/2019

Gezellig en perfect gelegen hotel!

Room





80 %
Breakfast





100 %
Restaurant





80 %
Accessibility





100 %
Cleanliness





100 %
Service





100 %
Value for money





80 %
Back to Top CERTIFICATE what's this?