Hotel ISG Heidelberg hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 2,443 reviews across 10 portals
:
By Anonymous
Business travelers
50-59 years
Reviewed: 1 week ago (12/02/2019)
Date of experience: 02/2019

I had a very enjoyable and comfortable stay

Room





100 %
Accessibility





80 %
Cleanliness





100 %
Service





80 %
Value for money





80 %
By Piotr
Business travelers
30-39 years
Reviewed: 2 weeks ago (11/02/2019)
Date of experience: 02/2019

My overall experience apart from the already mentioned issues was fine.

Room





60 %

There was no electricity outlet next to the bed for phone charging. Material the carpet is made with is so hard that it is actually painful for the bare feet.

Accessibility





80 %
Cleanliness





80 %
Service





80 %
Value for money





80 %
By Fuhrmann
Business travelers
50-59 years
Reviewed: 2 weeks ago (06/02/2019)
Date of experience: 01/2019

Ein sehr gepflegtes Haus. Preis-Leistung gut. Freundliche Atmosphäre. Habe mich gesehen gefühlt und dementsprechend wohlgefühlt als Gast.

Room





80 %

Das Bett war gut. Und die Ausstattung (Wasserkocher)

Accessibility





100 %
Cleanliness





100 %
Service





100 %

Rezeption sehr nett und freundlich!!

Value for money





100 %

Saunanutzung. Super!

By Arantxa Agote A.
Business travelers
20-29 years
Reviewed: 3 weeks ago (04/02/2019)
Date of experience: 02/2019

I had a very pleasant experience, very helpfull staff, clean and nice room, a great breakfast!

Room





100 %

very comfortable desk

Accessibility





80 %

good bus connection

Cleanliness





100 %

very clean!

Service





100 %

Very attentive staff

Value for money





80 %
By Saeideh N.
Business travelers
30-39 years
Reviewed: 3 weeks ago (04/02/2019)
Date of experience: 01/2019

very comfortable , every thing was very good

Room





100 %
Accessibility





80 %
Cleanliness





100 %
Service





100 %
Value for money





80 %
By Anonymous
Alone
30-39 years
Reviewed: 3 weeks ago (03/02/2019)
Date of experience: 01/2019

Hotel itself was fine, but the reception was not useful and polite at all.

Room





80 %
Accessibility





60 %
Cleanliness





80 %
Service





20 %
Value for money





40 %
By Eckhard
Business travelers
70-79 years
Reviewed: 3 weeks ago (01/02/2019)
Date of experience: 01/2019

Sehr nettes, individuell gestaltetes Haus. Mit Ausnahme der knappen Parkplätze seht gut.

Room





80 %
Accessibility





80 %
Cleanliness





100 %
Service





80 %
Value for money





80 %
By Anonymous
Alone
60-69 years
Reviewed: 3 weeks ago (31/01/2019)
Date of experience: 01/2019

sehr angenhem, sauber und ohne Schnickschnack

Room





100 %
Accessibility





100 %
Cleanliness





100 %
Service





100 %
Value for money





100 %
By Anonymous
Business travelers
30-39 years
Reviewed: 5 weeks ago (21/01/2019)
Date of experience: 01/2019

very comfortable and peaceful.

Room





80 %

clean, functional

Accessibility





80 %

shuttle to EMBL

Cleanliness





80 %
Service





80 %
Value for money





80 %
By Anonymous
Business travelers
30-39 years
Reviewed: 5 weeks ago (20/01/2019)
Date of experience: 01/2019

Nice stay in ISG hotel for 5 nights. Good value for the price.

Room





80 %
Accessibility





80 %
Cleanliness





80 %
Service





100 %
Value for money





80 %
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