Hotel ISG Heidelberg hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 2,474 reviews across 10 portals
:
By Howalt
Friends
20-29 years
Reviewed: 1 week ago (16/04/2019)
Date of experience: 04/2019

Gute Lage des Hotel; Stadtzentrum HD gut mit Öffi erreichbar.

Room

80 %

Sehr sauber; funktionell eingerichtet

Accessibility

80 %

Bushaltestelle vor der Tür

Cleanliness

100 %
Service

80 %

unkomplizierter Check in bzw. Check out; freundliche Mitarbeiter an der Reception

Value for money

80 %
By Maier
Couple
60-69 years
Reviewed: 3 weeks ago (02/04/2019)
Date of experience: 03/2019

Schönes Hotel im Bauhausstil,mit guten Freizeit und Seminarangeboten

Room

80 %

Hell, ruhig, sauber

Breakfast

80 %
Accessibility

100 %

Großzügige Parkmöglichkeiten, Bushaltestelle direkt am Hotel

Cleanliness

80 %
Service

80 %

Sehr freundliches Personal an der Rezeption,aufmerksames Personal im Frühstücksraum

Value for money

80 %
By Heiko H.
Couple
50-59 years
Reviewed: 3 weeks ago (02/04/2019)
Date of experience: 03/2019

Ich war zufrieden!!!

Wellness / Spa

100 %

Neue sehr gepflegte Sauna, allerdings musste mehrmals jemand kommen um die Sauna einzuschalten. Es lag irgendein Defekt vor.

Room

80 %

Sauberkeit, Willkommensgetränk, Zimmer recht klein...

Breakfast

100 %

Das Essen war frisch und ausreichend, ich hätte gerne auch mal eine Scheibe Lachs gegessen...

Accessibility

80 %

Hotel etwas außerhalb aber gute Verkehrsanbindung

Cleanliness

100 %

sehr sauber

Service

100 %

Sehr nettes Personal!

Value for money

100 %
By Anonymous
Business travelers
30-39 years
Reviewed: 4 weeks ago (26/03/2019)
Date of experience: 03/2019

can not say very good but only average

Restaurant

60 %
Room

80 %
Breakfast

60 %

try to have different things daily with some variety as well

Accessibility

80 %
Cleanliness

80 %
Service

80 %
Value for money

80 %
By Anonymous
Business travelers
30-39 years
Reviewed: 4 weeks ago (25/03/2019)
Date of experience: 03/2019

Good/Excellent, very nice hotel.

Breakfast

100 %
Conference / Banquet

80 %
Room

100 %
Accessibility

80 %
Cleanliness

100 %
Service

100 %
Value for money

80 %
By Anonymous
Business travelers
30-39 years
Reviewed: 4 weeks ago (25/03/2019)
Date of experience: 03/2019

My experience is overall very good.

Room

100 %
Breakfast

80 %
Accessibility

80 %
Cleanliness

100 %
Service

100 %
Value for money

80 %
By Anonymous
Business travelers
30-39 years
Reviewed: 4 weeks ago (24/03/2019)
Date of experience: 03/2019

My residence in ISG hotel was satisfactory

Conference / Banquet

80 %
Room

60 %

better wifi

Breakfast

80 %
Restaurant

60 %
Accessibility

60 %
Cleanliness

80 %
Service

80 %

Hot water was always available

Value for money

60 %
By Anonymous
Business travelers
40-49 years
Reviewed: 4 weeks ago (24/03/2019)
Date of experience: 03/2019

Good stay except the pool quality of the wireless

Restaurant

100 %
Room

80 %
Accessibility

100 %
Cleanliness

100 %
Service

100 %
Value for money

100 %
By Anonymous
Business travelers
30-39 years
Reviewed: 5 weeks ago (22/03/2019)
Date of experience: 03/2019

Nice, comfortable stay.

Breakfast

100 %

bread and pastry

Restaurant

80 %
Wellness / Spa

80 %
Room

80 %

NIce bed

Accessibility

80 %
Cleanliness

100 %
Service

80 %
Value for money

80 %
By Anonymous
Alone
50-59 years
Reviewed: 5 weeks ago (20/03/2019)
Date of experience: 03/2019

A very enjoyable and relaxing experience.

Room

100 %
Breakfast

100 %
Accessibility

100 %
Cleanliness

100 %
Service

100 %
Value for money

100 %
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