Hotel ISG Heidelberg hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 2,443 reviews across 10 portals
:
By Anonymous
Business travelers
50-59 years
Reviewed: 1 week ago (12/02/2019)
Date of experience: 02/2019

I had a very enjoyable and comfortable stay

Room

100 %
Accessibility

80 %
Cleanliness

100 %
Service

80 %
Value for money

80 %
By Piotr
Business travelers
30-39 years
Reviewed: 2 weeks ago (11/02/2019)
Date of experience: 02/2019

My overall experience apart from the already mentioned issues was fine.

Room

60 %

There was no electricity outlet next to the bed for phone charging. Material the carpet is made with is so hard that it is actually painful for the bare feet.

Accessibility

80 %
Cleanliness

80 %
Service

80 %
Value for money

80 %
By Fuhrmann
Business travelers
50-59 years
Reviewed: 2 weeks ago (06/02/2019)
Date of experience: 01/2019

Ein sehr gepflegtes Haus. Preis-Leistung gut. Freundliche Atmosphäre. Habe mich gesehen gefühlt und dementsprechend wohlgefühlt als Gast.

Room

80 %

Das Bett war gut. Und die Ausstattung (Wasserkocher)

Accessibility

100 %
Cleanliness

100 %
Service

100 %

Rezeption sehr nett und freundlich!!

Value for money

100 %

Saunanutzung. Super!

By Arantxa Agote A.
Business travelers
20-29 years
Reviewed: 3 weeks ago (04/02/2019)
Date of experience: 02/2019

I had a very pleasant experience, very helpfull staff, clean and nice room, a great breakfast!

Room

100 %

very comfortable desk

Accessibility

80 %

good bus connection

Cleanliness

100 %

very clean!

Service

100 %

Very attentive staff

Value for money

80 %
By Saeideh N.
Business travelers
30-39 years
Reviewed: 3 weeks ago (04/02/2019)
Date of experience: 01/2019

very comfortable , every thing was very good

Room

100 %
Accessibility

80 %
Cleanliness

100 %
Service

100 %
Value for money

80 %
By Anonymous
Alone
30-39 years
Reviewed: 3 weeks ago (03/02/2019)
Date of experience: 01/2019

Hotel itself was fine, but the reception was not useful and polite at all.

Room

80 %
Accessibility

60 %
Cleanliness

80 %
Service

20 %
Value for money

40 %
By Eckhard
Business travelers
70-79 years
Reviewed: 3 weeks ago (01/02/2019)
Date of experience: 01/2019

Sehr nettes, individuell gestaltetes Haus. Mit Ausnahme der knappen Parkplätze seht gut.

Room

80 %
Accessibility

80 %
Cleanliness

100 %
Service

80 %
Value for money

80 %
By Anonymous
Alone
60-69 years
Reviewed: 3 weeks ago (31/01/2019)
Date of experience: 01/2019

sehr angenhem, sauber und ohne Schnickschnack

Room

100 %
Accessibility

100 %
Cleanliness

100 %
Service

100 %
Value for money

100 %
By Anonymous
Business travelers
30-39 years
Reviewed: 5 weeks ago (21/01/2019)
Date of experience: 01/2019

very comfortable and peaceful.

Room

80 %

clean, functional

Accessibility

80 %

shuttle to EMBL

Cleanliness

80 %
Service

80 %
Value for money

80 %
By Anonymous
Business travelers
30-39 years
Reviewed: 5 weeks ago (20/01/2019)
Date of experience: 01/2019

Nice stay in ISG hotel for 5 nights. Good value for the price.

Room

80 %
Accessibility

80 %
Cleanliness

80 %
Service

100 %
Value for money

80 %
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