Hotel ISG Heidelberg hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 4,694 reviews across 9 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (26/01/2018)
Date of experience: 01/2018

The hotel is old but very nice! Comfortable location! Near witn center and old town! The breakfast and free WiFi was excellent!

No Public Name
Business
60-69 years
Reviewed: 8 years ago (26/01/2018)
Date of experience: 01/2018

Het avond eten kan veel beter, bediening was goed

Thank you for your Feedback!
It is good to hear that you received a great service here at Hotel ISG.
We are very sorry that the meal you have had was not satisfactorily.
Maybe we will have the chance to make up for it while your next stay!
Best regards
Your Hotel ISG Team
No Public Name
Business
30-39 years
Reviewed: 8 years ago (25/01/2018)
Date of experience: 01/2018

Good value for money & easy access to EMBL by a bus!

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (25/01/2018)
Date of experience: 01/2018

Sehr nettes und zuvor kommendes Personal sowie eine ausgezeichnete Küche.

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (23/01/2018)
Date of experience: 01/2018

Es ist ein freundliches Hotel mit fairen Preisen und sehr gutem Frühstück, ideal für ein City-Trip.

No Public Name
Business
20-29 years
Reviewed: 8 years ago (22/01/2018)
Date of experience: 01/2018

Very good. It was a hassle-free stay.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (22/01/2018)
Date of experience: 01/2018

It was very nice to stay in ISG hotel. It was clean and cosy.

No Public Name
Business
20-29 years
Reviewed: 8 years ago (22/01/2018)
Date of experience: 01/2018

On the first day my room wasn't cleaned. There was also some dirt in the heater in the toilet. The rest of the things were good including breakfast and kindness of the reception workers.

Thank you very much for your feedback!
We are very sorry that the room was not cleaned during your arrival.
We are working onto a basic cleaning of each room at the moment.
We hope we have the chance to welcome you once again to Hotel ISG to show you our rooms on ones best behavior.
Best regards
Your Hotel ISG Team
No Public Name
Business
40-49 years
Reviewed: 8 years ago (22/01/2018)
Date of experience: 01/2018

Ein einfaches, aber angenehmes Hotel.

No Public Name
Business
30-39 years
Reviewed: 8 years ago (20/01/2018)
Date of experience: 01/2018

Hat mir sehr gut gefallen.

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