Hotel ISG Heidelberg hotel logohotel logo
Our Customer Satisfaction Index
85%

"Excellent"

Based on 2,123 reviews across 8 portals
:
By Ekaterina N.
Leisure travelers
30-39 years
Reviewed: 4 weeks ago (26/01/2018)
Date of experience: 01/2018

The hotel is old but very nice! Comfortable location! Near witn center and old town! The breakfast and free WiFi was excellent!

Room





4 / 5.0

The beds are old and creaky!

Accessibility





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0

Everything was Very tasty!!!

By kpkeur
Business travelers
60-69 years
Reviewed: 4 weeks ago (26/01/2018)
Date of experience: 01/2018

Het avond eten kan veel beter, bediening was goed

Room





4 / 5.0
Accessibility





4 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
Restaurant





2 / 5.0
By Anonymous
Business travelers
30-39 years
Reviewed: 4 weeks ago (25/01/2018)
Date of experience: 01/2018

Good value for money & easy access to EMBL by a bus!

Room





4 / 5.0
Accessibility





4 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
Restaurant





4 / 5.0
By Anonymous
Leisure travelers
30-39 years
Reviewed: 4 weeks ago (25/01/2018)
Date of experience: 01/2018

Sehr nettes und zuvor kommendes Personal sowie eine ausgezeichnete Küche.

Room





5 / 5.0
Accessibility





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
By Anonymous
Leisure travelers
50-59 years
Reviewed: 4 weeks ago (23/01/2018)
Date of experience: 01/2018

Es ist ein freundliches Hotel mit fairen Preisen und sehr gutem Frühstück, ideal für ein City-Trip.

Room





5 / 5.0
Accessibility





4 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Value for money





4 / 5.0
Breakfast





5 / 5.0
By Rikke M.
Business travelers
20-29 years
Reviewed: 4 weeks ago (22/01/2018)
Date of experience: 01/2018

Very good. It was a hassle-free stay.

Room





5 / 5.0
Accessibility





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0

Receptionist staff very friendly and helpful.

Value for money





4 / 5.0
Breakfast





4 / 5.0
Restaurant





4 / 5.0

Overall a nice selection of food. Staff very friendly.

By Anonymous
Leisure travelers
20-29 years
Reviewed: 4 weeks ago (22/01/2018)
Date of experience: 01/2018

It was very nice to stay in ISG hotel. It was clean and cosy.

Room





5 / 5.0
Accessibility





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Value for money





5 / 5.0
Breakfast





4 / 5.0
By Anonymous
Business travelers
20-29 years
Reviewed: 4 weeks ago (22/01/2018)
Date of experience: 01/2018

On the first day my room wasn't cleaned. There was also some dirt in the heater in the toilet. The rest of the things were good including breakfast and kindness of the reception workers.

Room





4 / 5.0
Accessibility





3 / 5.0
Cleanliness





3 / 5.0
Service





4 / 5.0
Value for money





3 / 5.0
Breakfast





4 / 5.0
By Anonymous
Business travelers
40-49 years
Reviewed: 4 weeks ago (22/01/2018)
Date of experience: 01/2018

Ein einfaches, aber angenehmes Hotel.

Room





4 / 5.0

Der Bodenbelag, eine Art Plastikteppich, ist seltsam. Warum nicht einfach ein glatter Belag wie Laminat? Gut zu reinigen und angenehmer für die Füße.

Accessibility





5 / 5.0

Bushaltestelle direkt vor der Tür!

Cleanliness





5 / 5.0
Service





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Business travelers
30-39 years
Reviewed: 5 weeks ago (20/01/2018)
Date of experience: 01/2018

Hat mir sehr gut gefallen.

Room





4 / 5.0
Accessibility





4 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Value for money





5 / 5.0
Breakfast





4 / 5.0
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