Hotel Kreuz Bern hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 792 reviews
:
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (10/07/2024)
Date of experience: 06/2024

Tolle Lage, tolles Hotel

No Public Name
Family
40-49 years
Reviewed: 2 years ago (10/07/2024)
Date of experience: 06/2024

Great location. Great staff. Fantastic breakfast with many vegetarian and vegan options. Great coffee/espresso machines.

No Public Name
Business
50-59 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 06/2024

Very good stay.
Would recommend

No Public Name
Family
60-69 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 06/2024

Just average. Staff was average

Dear guest
Thank you very much for your feedback.
We are sorry that you were unable to enjoy your stay with us.
We do our best to ensure that our employees are well trained and educated. We will of course take your feedback seriously and discuss it internally.
We would still be delighted to welcome you back again.
Kind regards from Bern, Franziska Luginbühl, Adminsitration
No Public Name
Business
40-49 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 06/2024

Sehr gut, ich komme gerne wieder.

No Public Name
Business
50-59 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 06/2024

Wenn man Zentral gelegen sein will, ist dies ein perfekter Standort. Dadurch ist der Lärmpegel auf der Strasse entsprechend (nur bei Zimmer mit Blick auf die Strasse). Empfehle das Hotel Kreuz jederzeit.

No Public Name
Business
50-59 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 06/2024

Too expensive from my point of view.

Dear guest
Thank you very much for your feedback.
We are pleased that you liked our central location.
We are sorry that the window and the floor in your room were dirty. We would have been happy if you had reported this directly to reception so that we could have cleaned the room again or changed it.
As our prices vary depending on occupancy, you may pay more for a room at the time of booking than on a day when we still have many rooms available.
Nevertheless, we would be delighted to welcome you again.
Best regards from Bern, Franziska Luginbühl, Administration
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 06/2024

Nettes Stadthotel im Zentrum von Bern. Freundliches Personal.

No Public Name
Family
50-59 years
Reviewed: 2 years ago (26/06/2024)
Date of experience: 05/2024

Sehr zufrieden mit dem gesamten Aufenthalt:-)
Wir kommen gerne wieder!

No Public Name
Alone
70-79 years
Reviewed: 2 years ago (26/06/2024)
Date of experience: 05/2024

As a 70-year-old female solo traveler, I felt safe and happy with my accommodations.

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