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Public Reviews Score
92%

"Very satisfied"

Based on 9,733 reviews across 9 portals
:
By Eric Willems
Couple
60-69 years
Reviewed: 3 years ago (08/07/2023)
Date of experience: 07/2023

Expérience très agréable. Nous reviendrons certainement.

No Public Name
Family
30-39 years
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

Séjour très agréable, à refaire sans hésiter.

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

Séjour très agréable : 4 jours de détente ...

By De Nil
Family
40-49 years
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

Positieve ervaring, vriendelijk personeel

By Schmitz
Couple
50-59 years
Reviewed: 3 years ago (06/07/2023)
Date of experience: 07/2023

Comme à chaque fois que nous venons à la Côte d'Opale, nous allons dans cet hôtel car on s'y sent bien, le personnel est vraiment super. Nous apprécions la tranquillité, le service et la qualité aussi bien à l'hôtel qu'au restaurant.

No Public Name
Family
40-49 years
Reviewed: 3 years ago (06/07/2023)
Date of experience: 07/2023

Excellente expérience à tous niveaux. Peu d'axes d'amélioration vu la qualité globale de service. Un très gros bémol toutefois : le restaurant en face de chez vous que vous recommandez (même maison ?) : on a trouvé unaniment notre repas infect - le mot est pesé (et on était 5 du même avis). Attention à la recommandation pour un établissement qui ne correspond en rien à vos critères de qualité.

No Public Name
Couple
40-49 years
Reviewed: 3 years ago (06/07/2023)
Date of experience: 07/2023

Très satisfaisante, très agréable et très reposante

No Public Name
Couple
40-49 years
Reviewed: 3 years ago (05/07/2023)
Date of experience: 07/2023

Very friendly staff! We really valued the spa as well! And a great location! The meal in the restaurant was not so great (lamb somewhat watery, lots of heavy cream sauces, red house wine not good, value for price not sufficient, ...) . A long waiting time as well.. however, the restaurant staff was very friendly! Thumb up for them!

No Public Name
Couple
70-79 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

the first July may be the start of the high season. We have to say that all our other visits (in spring and autumn) gave a more relaxed feeling and a better price

Dear Mr Frijlink,
Thanks a lot for your new stay and review.
We are a bit surprised about your comment, as you said you came more than 10 times with us, and it is quite a shame that after such a long time you are not able to let us know directly your comments.
We are sorry if you did not liked the Room N°23 Bathroom and toilets, on our point of view it is now one of the best and most modern bathroom in our hotel. Maybe you don't like the separate toilets, this is your preference. You have to know that the government Hotel's ranking service put a better rate on the separate toilets. A lot of guests also prefer the separate toilets.

You already made a comment about the hight of the toilets, they are not low, our wall-hung toilets are mounted at the height recommended by the manufacturer. The only higher toilets we have in our establishment are the toilets of the disabled rooms, where the legal standard is different.

Finally, we don't have to think about our rates, they are in line with the services we offer.

Best regards,

The LIETARD Family
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 06/2023

Super comme depuis des années pour vu que ça reste merci pour le séjour à bientôt !

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