Hotel L'Escale hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 9,829 reviews across 9 portals
:
By willemet
Leisure travelers
50-59 years
Reviewed: 11 years ago (19/07/2015)
Date of experience: 07/2015

très bien à recommencer, accueil très sympa

By Closjans-Talier
Leisure travelers
40-49 years
Reviewed: 11 years ago (19/07/2015)
Date of experience: 07/2015

Séjour très agréable. Nous reviendrons avec grand plaisir.

No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (18/07/2015)
Date of experience: 07/2015

hotel bien situe avec patking, tres propre et personnel tres accueillant je recommanderais cet hotel

By Thibaut
Leisure travelers
60-69 years
Reviewed: 11 years ago (18/07/2015)
Date of experience: 06/2015

Très agréable séjour dans votre hôtel dans le cadre d'un stage photo à la cote d'Opale

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (17/07/2015)
Date of experience: 07/2015

A very pleasent overnight stopover, we will always use this hotel when we need a overnight stop in this area.

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (16/07/2015)
Date of experience: 07/2015

We booked a superior room which turned out to be over the road from the main building and above the restaurant the crashing of dishes after service went on and on . The entrance to the accommodation had a very bad smell and while we there workmen were trying to clear a drain right outside the door up into our accommodation. No explanation or apology from management was forth coming or reduction in the bill. We would not stay here again. This was no where near a superior room.

Dear customers;

Thank you to take the time to review us, it looks that your stay with us, wasn’t like you expected, you say that you never stay again with us and it’s your choice but we can't be happy that customers write this. We let you know that at 8 pm, all the problems were resolved and the bad smell finish. We don’t explain or apologize for the inconvenient, maybe it’s a fault, but why you will have a reduce on your bill, you have no problem In your room?? The ladies of rooms N° 05 & 07, come at the reception at 6:45 pm to inform us that we have a problem with the drain and water with bad smell flows on the ground of the corridor and on the steps of the entrance, they don’t complain at all, they were also in one superior and a standard room and they were so happy the next morning that they already say that they will come back!! You say also that the room wasn’t a superior, but we can certified that it was one. For the noise from the kitchen, sorry for this, it was for a short time at around 10:30pm the restaurant was closed and all the staff was going back home. You also put 2 for breakfast, maybe the smell of the bread , the cheese or the meat disturb you also?
Like you can see on the other reviews from our website, Tripadvisor, booking.com or Logis de france, we have very good comments and a good reputation, we always try do our best for our customers but it wasn’t enough for you this time, sorry but we found you notation too low for what we do every day in our business.
We hope you never had any problem with drains or pipe in your house or from your neighbours.
Kind regards and sorry for my errors in English writing but I haven't use anything to traduce what I want to tell you.

JF Lietard (manager of the hotel and also one the workmen who clearing the drain)
By Jan De Vylder
Leisure travelers
50-59 years
Reviewed: 11 years ago (15/07/2015)
Date of experience: 07/2015

Een geweldig goed en rustig hotel!!!!..............................................................................................................................................................................................................................................

No Public Name
Leisure travelers
20-29 years
Reviewed: 11 years ago (15/07/2015)
Date of experience: 07/2015

A conseiller vivement autour de moi. Le restaurant est un point plus que positif. Et situé juste à proximité des chambres. Extra !

No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (14/07/2015)
Date of experience: 07/2015

Hôtel à recommander
Propreté irréprochable

No Public Name
Leisure travelers
20-29 years
Reviewed: 11 years ago (13/07/2015)
Date of experience: 07/2015

Un beau sejour dans un bel endroit. Un accueil super et des personnes très agréables, au petit sois avec leurs clients.

Back to Top CERTIFICATE what's this?